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14 - CRWQCB SSO Reduction ProgramWATER RESOURCES CONTROL BOARD ORDER NO. 2013-XXXX-EXEC AMENDING MONITORING AND REPORTING PROGRAM FOR STATEWIDE GENERAL WASTE DI SCHARGE REQUIREMENTS FOR SANITARY SEWER SYSTEMS The State of California, Water Resources Control Board (hereafter State Water Board) finds: 1. The State Water Board is authorized to prescribe statewide general Waste Discharge Requirements (WDRs) for categories of discharges that involve the same or similar operations and the same or similar types of waste pursuant to Water Code section 13263(i). 2. Water Code section 13193 et seq . requires the Regional Water Quality Control Boards (Regional Water Boards) and the State Water Board (collectively, the Water Boards) to gather comprehensive and specific Sanitary Sewer Overflow (SSO) information and make this information available to the public, including but not limited to, SSO cause, estimated volume, location, date, time, duration, whether or not the SSO reached or may have reached waters of the State, response and corrective action taken, and an enrollee’s contact information for each SSO event. An enrollee is defined as the public entity having legal authority over the operation and maintenance of, or capital improvements to, a sani tary sewer system greater than one mile in length. 3. Water Code section 13271, et seq . requires notification to the California Emergency Management Agency (Cal EMA, formerly the California Office of Emergency Services) for certain unauthorized discharges, including SSOs. 4. On May 2, 2006, the State Water Board adopted Order No. 2006-0003-DWQ, “Statewide Waste Discharge Requirements for Sanitary Sewer Systems”1 (hereafter SSS WDRs) to comply with Water Code section 13193 and to establish the framework for the statewide SSO Reduction Program. 5. Subsection G.2 of the SSS WDRs and the Monitoring and Reporting Program (MRP) adopted by the State Water Board on May 2, 2006 both provide that the Executive Director may modify the terms of the MRP at any time. 6. On February 20, 2008, the State Water Board Executive Officer revised the original MRP adopted by the State Water Board on May 2, 2006 to rectify early notification deficiencies to ensure that first responders are notified in a timely manner of SSOs discharged into waters of the state. 7. When notified of an SSO that reaches a drainage channel or surface water of the state, Cal EMA, pursuant to Water Code section 13271(a)(3), forwards the SSO notification information 2 to local 1 Available for download at: http://www.waterboards.ca.gov/board_decisions/adopt ed_orders/water_quality/2006/wqo/wqo2006_0003.pdf 2 Cal EMA Hazardous Materials Spill Reports available online at: http://w3.calema.ca.gov/operational/malhaz.nsf/$defaultview and http://w3.calema.ca.gov/operational/malhaz.nsf Monitoring and Reporting Progra m No. 2013-XXXX-DWQ Page 2 of 2 Statewide WDRs for Sanitary Sewer Systems government agencies and first responders including local public health officials and the applicable Regional Water Board. Receipt of notifications for a single SSO event from both the SSO reporter and Cal EMA is duplicative. To address this, the SSO notification requirements added by the February 20, 2008 MRP revision are being removed in this MRP revision. 8. In the February 28, 2008 Memorandum of Agreement between the State Water Board and the California Water and Environment Association (CWEA), the State Water Resources Control Board committed to re-designing the CIWQS 3 Online SSO Database to allow “event” based SSO reporting versus the original “location” based design. Revisions to this MRP and accompanying changes to the CIWQS Online SSO Database will implement this change by allowing for multiple SSO appearance points to be associated with each SSO event caused by a single asset failure. 9. In prior versions of this MRP, SSOs have been categorized as Category 1 or Category 2. This MRP implements changes to SSO categories by adding a Category 3 SSO type. This change will improve data collection and management to further a ssist Water Board staff with evaluation of high threat SSOs while also assisting enrollees in identifying SSOs that require Cal EMA notification. 10. Based on over six years of implementation of the SSS WDRs, the State Water Board concludes that the February 20, 2008 MRP must be updated to better advance the SSO Reduction Program 4 objectives, assess compliance, and enforce the requirements of the SSS WDRs. IT IS HEREBY ORDERED THAT: Pursuant to the authority delegated by Water Code section 13267(f), Resolution No. 2002-0104, and Order No. 2006-0003-DWQ, the MRP for the SSS WDRs (Order No. 2006-0003-DWQ) is hereby amended as shown in Attachment A and shall be effective on XXXX XX, 2013. Dated: _____________________________ Thomas Howard Executive Director 3 California Integrated Water Quality System (CIWQS) publicly available at http://www.waterboards.ca.gov/ciwqs/publicreports.shtml 4 Statewide Sanitary Sewer Overflow Reduction Program information is available at: http://www.waterboards.ca.gov/water_issues/programs/sso/ ATTACHMENT A WATER RESOURCES CONTROL BOARD ORDER NO. 2013-XXXX-EXEC AMENDING MONITORING AND REPORTING PROGRAM FOR STATEWIDE GENERAL WASTE DISCHARGE REQUIREMENTS FOR SANITARY SEWER SYSTEMS This Monitoring and Reporting Program (MRP) establishes monitoring, record keeping, reporting and public notification requirements for Order No. 2006-0003-DWQ, “Statewide General Waste Discharge Requirements for Sanitary Sewer Systems” (SSS W DRs). This MRP shall be effective from XXXX XX, 2013 until it is rescinded. The Executive Director may make revisions to this MRP at any time. These revisions may include a reduction or increase in the monitoring and reporting requirements. All site specific records and data developed pursuant to the SSS WDRs and this MRP shall be complete, accurate, and justified by evidence maintained by the enrollee. Failure to comply with this MRP may subject an enrollee to civil liabilities of up to $5,000 a day per violation pursuant to Water Code section 13350; up to $1000 a day per violation pursuant to Water Code section 13268; or referral to the Attorney General for judicial civil enforcement. The State Wa ter Resources Control Board reserves the right to take any further enforcement action authorized by law. A. SUMMARY OF MRP REQUIREMENTS Table 1 – Spill Categories and Definitions CATEGORIES DEFINITIONS [see Section A on page 5 of SSS WDRs for SSO definition] CATEGORY 1 Discharges of untreated or partially treated wastewater of any volume resulting from an enrollee’s sanitary sewer system failure or flow condition that:  Reach surface water and/or reach a drainage channel tributary to a surface water; or  Reach a municipal separate storm sewe r system and are not fully captured and returned to the sanitary sewer system or not otherwise captured and disposed of properly. Any volume of wastewater not recovered from the municipal separate storm sewer system is considered to have reached surface water unless the storm drain system discharges to a dedicated storm water or ground water infiltration basin (e.g., infiltration pit, percolation pond). CATEGORY 2 Discharges of untreated or partially treated wastewater of 1,000 gallons or greater resulting from an enrollee’s sanitary sewer system failure or flow condition that do not reach surface water, a drainage channel, or a municipal separate storm sewer system unless the entire SSO discharged to the storm drain system is fully recovered and disposed of properly. CATEGORY 3 All other discharges of untreated or partia lly treated wastewater resulting from an enrollee’s sanitary sewer system failure or flow condition. PRIVATE LATERAL SEWAGE DISCHARGE (PLSD) Discharges of untreated or partially treated wa stewater resulting from blockages or other problems within a privately owned sewer lateral connected to the enrollee’s sanitary sewer system or from other private sewe r assets. PLSDs that the enrollee becomes aware of may be voluntarily reported to the CIWQS Online SSO Database. Monitoring and Reporting Progra m No. 2013-XXXX-DWQ Page 2 of 11 Statewide WDRs for Sanitary Sewer Systems Table 2 – Notification, Reporting, Monitoring, and Record Keeping Requirements ELEMENT REQUIREMENT METHOD NOTIFICATION (see section B)  Within 2 hours of becoming aware of any Category 1 SSO greater than or equal to 1,000 gallons , notify the California Emergency Management Agency (Cal EMA) and obtain a notification control number. Call Cal EMA at: (800) 852-7550 REPORTING (see section C)  Category 1 SSO: Submit Draft report within 3 business days of becoming aware of the SSO and certify within 15 calendar days of SSO end date.  Category 2 SSO: Submit Draft report within 3 business days of becoming aware of the SSO and certify within 15 calendar days of SSO end date.  Category 3 SSO: Submit Certified report within 30 calendar days of the end of month in which SSO occurred.  SSO Technical Report: Certify within 45 calendar days after the end date of any Category 1 SSO in which 50,000 gallons or greater is spilled to surface waters.  “No Spill” Monthly Certification: Certify that no SSOs occurred within 30 calendar days of the end of the month in which no SSOs occurred.  Collection System Questionnaire: Update and Certify every 12 months. Enter data into the California Integrated Water Quality System (CIWQS) Online SSO Database (http://ciwqs.waterboards.ca.gov/), certified by enrollee’s Legally Responsible Official(s). WATER QUALITY MONITORING (see section D)  Conduct water quality sampling within 48 hours after initial SSO notification for Category 1 SSOs in which 50,000 gallons or greater is spilled to surface waters. Water quality results are required to be uploaded into CIWQS for Category 1 SSOs in which 50,000 gallons or greater is spilled to surface waters. . RECORD KEEPING (see section E)  SSO event records.  Sanitary Sewer Management Plan (SSMP) implementation and changes/updates to SSMP.  Records to document Water Quality Monitoring for SSOs of 50,000 gallons or greater spilled to surface waters.  Collection system telemetry records if relied upon to document and/or estimate SSO Volume. Self-maintained records shall be available during inspections or upon request. Monitoring and Reporting Progra m No. 2013-XXXX-DWQ Page 3 of 11 Statewide WDRs for Sanitary Sewer Systems B. NOTIFICATION REQUIREMENTS Although State Water Resources Control Board (State Water Board) and Regional Water Quality Control Board (Regional Water Board) staff do not have duties as first responders, this MRP is an appropriate mechanism to ensure that the agencies that have first responder duties are notified in a timely manner in order to protect public health and beneficial uses. 1. For any Category 1 SSO greater than or equal to 1000 gallons that results or may result in a discharge to a surface water, either directly or by way of a drainage channel or municipal separate storm sewer system, the enrollee shall, as soon as possible, but not later than two (2) hours after (A) the enrollee has knowledge of the discharge by discovery or receipt of information from a public informant or other source(s), (B) notification is possible, and (C) notification can be provided without subs tantially impeding cleanup or other emergency measures, notify the California Emergency Management Agency (Cal EMA) and obtain a notification control number. 2. To satisfy notification requirements for each applicable SSO, the enrollee shall provide, at a minimum, the following information to Cal EMA before receiving a control number: i. Name of person notifying Cal EMA and direct return phone number. ii. Estimated SSO volume discharged (gallons). iii. If ongoing, estimated SSO discharge rate (gallons per minute). iv. SSO Incident Description: a. Brief narrative. b. On-scene point of contact for additional information (name and cell phone number). c. Date and time enrollee became aware of the SSO. d. Name of sanitary sewer system agency causing the SSO. e. SSO cause (if known). v. Indication of whether the SSO has been contained. vi. Indication of whether surface water is impacted. vii. Name of surface water impacted by the SSO, if applicable. viii. Indication of whether a drinking water supply is or may be impacted by the SSO. ix. Any other known SSO impacts. x. SSO incident location (address, city, state, and zip code). 3. Following the initial notification to Cal EMA and until such time that an enrollee certifies the SSO report in the California Integrated Water Quality System (CIWQS) Online SSO Database, the enrollee shall provide updates to Cal EMA regarding substantial changes to the estimated volume of untreated or partially treated sewage discharged, and any substantial change(s) to known impact(s). 4. Private Lateral Sewer Discharges (PLSDs): The enrollee is strongly encouraged to notify Cal EMA of discharges greater than or equal to 1,000 gallons of untreated or partially treated wastewater that result or may result in a discharge to surface water resulting from failures or Monitoring and Reporting Progra m No. 2013-XXXX-DWQ Page 4 of 11 Statewide WDRs for Sanitary Sewer Systems flow conditions within a privately owned sewer lateral or from other private sewer asset(s) if the enrollee becomes aware of the PLSD. C. REPORTING REQUIREMENTS 1. CIWQS Online SSO Database Account: All enrollees shall obtain a CIWQS Online SSO Database account and receive a “Username” and “P assword” by registering through CIWQS. These accounts allow controlled and secure entry into the CIWQS Online SSO Database. 2. SSO Mandatory Reporting Information: For reporting purposes, if one SSO event results in multiple appearance points, the enrollee shall complete one SSO report in the CIWQS Online SSO Database which includes the GPS coordinates for the location of the SSO appearance point closest to the failure point, blockage or location of the flow condition that caused the SSO, and provide descriptions of the locations of all other discharge points associated with the SSO event. 3. SSO Categories i. Category 1 – Discharges of untreated or partially treated wastewater of any volume resulting from an enrollee’s sanitary sewer system failure or flow condition that: a. Reach surface water and/or reach a drainage channel tributary to a surface water; or b. Reach a municipal separate storm sewer system and are not fully captured and returned to the sanitary sewer sy stem or not otherwise captured and disposed of properly. Any volume of wastewater not recovered from the municipal separate storm sewer system is considered to have reached surface water unless the storm drain system discharges to a dedicated storm water or ground water infiltration basin (e.g., infiltration pit, percolation pond). ii. Category 2 – Discharges of untreated or partially treated wastewater greater than or equal to 1,000 gallons resulting from an enrollee’s sanitary sewer system failure or flow condition that does not reach surface water, a drainage channel, or the municipal separate storm sewer system unless the entire SSO volume discharged to the storm drain system is fully recovered and disposed of properly. iii. Category 3 – All other discharges of untreated or partially treated wastewater resulting from an enrollee’s sanitary sewer system failure or flow condition. 4. Sanitary Sewer Overflow Reporting to CIWQS - Timeframes i. Category 1 & Category 2 SSOs – All SSOs that meet the above criteria for Category 1 or Category 2 SSOs shall be reported to the CIWQS Online SSO Database: a. Draft reports for Category 1 & Category 2 SSOs shall be submitted to the CIWQS Online SSO Database within 3 business days of the enrollee becoming aware of the SSO by citizen complaint or discovery. Minimum information that shall be reported in a draft Category 1 SSO report shall include all information identified in section 8.i.a. below. Minimum information that shall be reported in a Category 2 SSO draft report shall include all information identified in section 8.i.c below. b. A final Category 1 or Category 2 SSO report shall be certified through the CIWQS Online SSO Database within 15 calendar days of the end date of the SSO. Minimum Monitoring and Reporting Progra m No. 2013-XXXX-DWQ Page 5 of 11 Statewide WDRs for Sanitary Sewer Systems information that shall be certified in the final Category 1 SSO report shall include all information identified in section 8.i.b below. Minimum information that shall be certified in a final Category 2 SSO report shall include all information identified in section 8.i.d below. ii. Category 3 SSOs – All SSOs that meet the above criteria for Category 3 SSOs shall be reported to the CIWQS Online SSO Database and certified within 30 calendar days after the end of the calendar month in which the SSO occurs (e.g., all Category 3 SSOs occurring in the month of February shall be entered into the database and certified by March 30 th ). Minimum information that shall be certified in a final Category 3 SSO report shall include all information identified in section 8.i.e below. iii. “No Spill” Monthly Certification – If there are no SSOs during the calendar month, the enrollee shall certify, within 30 calendar days after the end of each calendar month, a “No Spill” certification statement in the CIWQS Online SSO Database certifying that there were no SSOs for the designated month. If there are no SSOs during a calendar month but the enrollee reported a PLSD, the enrollee shall still certify a “No Spill” certification statement for that month. iv. Amended SSO Reports – The enrollee may update or add additional information to a certified SSO report within 120 calendar days after the SSO end date by amending the report or by adding an attachment to the SSO report in the CIWQS Online SSO Database. SSO reports certified in the CIWQS Online SSO Database prior to the adoption date of this MRP may only be amended up to 120 days after the effective date of this MRP. After 120 days, the enrollee may contact the SSO Program Manager to request to amend an SSO report if the enrollee also submits justification for why the additional information was not available prior to the end of the 120 days. 5. SSO Technical Report The enrollee shall submit and certify an SSO Technical Report in the CIWQS Online SSO Database within 45 calendar days of the SSO end date for any SSO in which 50,000 gallons or greater is spilled to surface waters. This report, which does not preclude the Water Boards from requiring more detailed analyses if requested, shall include at a minimum, the following: i. Causes and Circumstances of the SSO: a. Complete and detailed explanation of how and when the SSO was discovered. b. Photographic evidence as required by subsection E.2.i of the this MRP, including photographs that show field crew response operations, and reveal site conditions after field crew SSO response operations have been completed. c. Diagram showing the SSO failure point, appearance point(s), and final destination(s). d. Detailed description of the methodology employed and available data used to calculate the volume of the SSO and, if applicable, the SSO volume recovered. e. Detailed description of the cause(s) of the SSO. f. Copies of original field crew records used to document the SSO. g. Historical maintenance records for the failure location. Monitoring and Reporting Progra m No. 2013-XXXX-DWQ Page 6 of 11 Statewide WDRs for Sanitary Sewer Systems ii. Enrollee’s Response to SSO: a. Chronological narrative description of all actions taken by enrollee to terminate the spill. b. Explanation of how the SSMP Overflow Emergency Response plan was implemented to respond to and mitigate the SSO. c. Final corrective action(s) completed and/or planned to be completed, including a schedule for actions not yet completed. iii. Water Quality Monitoring: a. Description of all water quality sampling activities conducted including analytical results and evaluation of the results. b. Detailed location map illustrating all water quality sampling points. 6. Private Lateral Sewage Discharges (PLSDs) Discharges of untreated or partially treated wastewater resulting from blockages or other problems within a privately owned sewer lateral connected to the enrollee’s sanitary sewer system or from other private sanitary sewer sy stem assets may be voluntarily reported to the CIWQS Online SSO Database. i. The enrollee is also encouraged to provide notification to Cal EMA per section B above when a PLSD greater than or equal to 1,000 gallons has or may result in a discharge to surface water. For any PLSD greater than or equal to 1,000 gallons regardless of the spill destination, the enrollee is also encouraged to file a spill report as required by Health & Safety Code section 5410 et. seq. and Water Code section 13271, or notify the responsible party that notification and reporting should be completed as specified above and required by State law. ii. If a PLSD is recorded in the CIWQS Online SSO Database, the enrollee must identify the sewage discharge as occurring and caused by a private sanitary sewer system asset and should identify a responsible party (other than the enrollee), if known. Certification of PLSD reports by enrollees is not required. 7. CIWQS Online SSO Database Unavailability In the event that the CIWQS Online SSO Database is not available, the enrollee must fax all required information to the appropriate Regional Water Board office in accordance with the time schedules identified herein. In such event, the enrollee must also enter all required information into the CIWQS Online SSO Database as soon as the database becomes available. 8. Mandatory Information to be Included in CIWQS Online SSO Reporting All enrollees shall obtain a CIWQS Online SSO Database account and receive a “Username” and “Password” by registering through CIWQS which can be reached at CIWQS@waterboards.ca.gov or by calling (866) 792-4977, M-F, 8am to 5pm. These accounts will allow controlled and secure entry into the CIWQS Online SSO Database. Additionally, within thirty (30) days of receiv ing an account and prior to recording SSOs into the CIWQS Online SSO Database, all enrollees must complete a Collection System Questionnaire (Questionnaire). The Questionnaire shall be updated by all enrollees at least once every 12 months. Monitoring and Reporting Progra m No. 2013-XXXX-DWQ Page 7 of 11 Statewide WDRs for Sanitary Sewer Systems i. SSO Reports At a minimum, the following mandatory information shall be reported prior to finalizing and certifying an SSO report for each category of SSO: a. Draft Category 1 SSOs : At a minimum, the following mandatory information shall be reported for a draft Category 1 SSO report: 1. SSO Contact Information: Name and telephone number of enrollee contact person who can answer specific questions about the SSO being reported. 2. SSO Location Name. 3. Location of the overflow event (SSO) by entering GPS coordinates. If a single overflow event results in multiple appearance points, provide GPS coordinates for the appearance point closest to the failure point and describe each additional appearance point in the SSO appearance point explanation field. 4. Whether or not the SSO reached surface water, a drainage channel, or entered and was discharged from a drainage structure. 5. Whether or not the SSO reached a municipal separate storm drain system. 6. Whether or not the total SSO volume that reached a municipal separate storm drain system was fully recovered. 7. Estimate of the SSO volume, inclusive of all discharge point(s). 8. Estimate of the SSO volume that reached surface water, a drainage channel, or was not recovered from a storm drain. 9. Estimate of the SSO volume recovered (if applicable). 10. Number of SSO appearance point(s). 11. Description and location of SSO appearance point(s). If a single sanitary sewer system failure results in multiple SSO appearance points, each appearance point must be described. 12. SSO start date and time. 13. Date and time the enrollee was notified of, or self-discovered, the SSO. 14. Estimated operator arrival time. 15. For spills greater than or equal to 1,000 gallons, the Date and time Cal EMA was called. 16. For spills greater than or equal to 1,000 gallons, the Cal EMA control number. b. Certified Category 1 SSOs : At a minimum, the following mandatory information shall be reported for a certified Category 1 SSO report, in addition to all fields in section 8.i.a : 1. Description of SSO destination(s). 2. SSO end date and time. 3. SSO causes (mainline blockage, roots, etc.). 4. SSO failure point (main, lateral, etc.). 5. Whether or not the spill was associated with a storm event. 6. Description of spill corrective action, including steps planned or taken to reduce, eliminate, and prevent reoccurrence of the overflow; and a schedule of major milestones for those steps. 7. Description of spill response activities. Monitoring and Reporting Progra m No. 2013-XXXX-DWQ Page 8 of 11 Statewide WDRs for Sanitary Sewer Systems 8. Spill response completion date. 9. Whether or not there is an ongoing investigation, the reasons for the investigation and the expected date of completion. 10. Whether or not a beach closure occurred or may have occurred as a result of the SSO. 11. Whether or not health warnings were posted as a result of the SSO. 12. Name of beach(es) closed and/or impacted. If no beach was impacted, NA must be selected. 13. Name of surface water(s) impacted. 14. If water quality samples were collected, identify parameters the water quality samples were analyzed for. If no samples were taken, NA shall be selected. 15. If water quality samples were taken, identify which regulatory agencies received sample results (if applicable). If no samples were taken, NA shall be selected. 16. Description of methodology(ies) and type of data relied upon for estimations of the SSO volume discharged and recovered. 17. SSO Certification: Upon SSO Certification, the CIWQS Online SSO Database will issue a final SSO identification (ID) number. c. Draft Category 2 SSOs : At a minimum, the following mandatory information shall be reported for a draft Category 2 SSO report: 1. Items 1-14 in section 8.i.a above for Draft Category 1 SSO. d. Certified Category 2 SSOs : At a minimum, the following mandatory information shall be reported for a certified Category 2 SSO report: 1. Items 1-14 in section 8.i.a above for Draft Category 1 SSO and Items 1-9, and 17 in section 8.i.b above for Certified Category 1 SSO. e. Certified Category 3 SSOs : At a minimum, the following mandatory information shall be reported for a certified Category 3 SSO report: 1. Items 1-14 in section 8.i.a above for Draft Category 1 SSO and Items 1-6, and 17 in section 8.i.b above for Certified Category 1 SSO. ii. Reporting SSOs to Other Regulatory Agencies These reporting requirements do not preclude an enrollee from reporting SSOs to other regulatory agencies pursuant to State law. In addition, these reporting requirements do not replace other Regional Water Board notification and reporting requirements for SSOs. iii. Collection System Questionnaire The required Collection System Questionnaire (Questionnaire) [see subsection G of the SSS WDRs] provides the Water Boards with site-specific information related to the enrollee’s sanitary sewer system. The enrollee shall complete and certify the Questionnaire at least every 12 months to fa cilitate program implementation, compliance assessment, and enforcement response. iv. SSMP Availability The enrollee shall provide the publicly avail able internet website address to the CIWQS Online SSO Database where a downloadable copy of the enrollee’s approved SSMP, critical supporting documents referenced in the SSMP, and proof of local governing board Monitoring and Reporting Progra m No. 2013-XXXX-DWQ Page 9 of 11 Statewide WDRs for Sanitary Sewer Systems approval of the SSMP is posted. If all of the SSMP documentation listed in this subsection is not publicly available on the internet, the enrollee shall comply with the following procedure: a. Submit an electronic copy of the enrollee’s approved SSMP, critical supporting documents referenced in the SSMP, and proof of local governing board approval of the SSMP to the State Water Board, within 30 days of that approval and within 30 days of any subsequent SSMP re-certifications, to the following mailing address: State Water Resources Control Board Division of Water Quality Attn: SSO Program Manager 1001 I Street, 15 th Floor, Sacramento, CA 95814 D. WATER QUALITY MONITORING REQUIREMENTS: To comply with subsection D.7(v) of the SSS WDRs, the enrollee shall develop and implement an SSO Water Quality Monitoring Program to assess impacts from SSOs to surface waters in which 50,000 gallons or greater may have been spilled to surface waters. The SSO Water Quality Monitoring Program, shall, at a minimum: 1. Require water quality analyses for nutrients and bacterial indicators to be performed by an accredited or certified laboratory. 2. Require monitoring instruments and devices to implement the SSO Water Quality Monitoring Program to be properly maintained and calibra ted, including any records to document maintenance and calibration, as necessary to ensure their continued accuracy. 3. Within 48 hours of initial notification from a complainant, informant, or through self-discover (whichever is earliest) require water quality sampling for, at a minimum, the following constituents: i. Nutrients, including total nitrogen, total phosphorus, and ammonia; and ii. Bacterial indicators, including total and fecal coliform, enterococcus, and e-coli. 4. Allow for additional water quality monitoring should the Water Boards require it for SSO(s) of any size. E. RECORD KEEPING REQUIREMENTS: The following records shall be maintained by the enrollee for a minimum of five (5) years and shall be made available for review by the Wate r Boards during an onsite inspection or through an information request: 1. General Records: The enrollee shall maintain records to document compliance with all provisions of the SSS WDRs and this MRP for each sanitary sewer system owned including any required records generated by an enrollee’s sanitary sewer system contractor(s). 2. SSO Records: The enrollee shall maintain records for each SSO event, including but not limited to: Monitoring and Reporting Program No. 2013-XXXX-DWQ Page 10 of 11 Statewide WDRs for Sanitary Sewer Systems i. Photographic evidence showing the extent of Category 1 and Category 2 SSO events that support spill volume estimates and whether the spill reached or did not reach surface waters, a drainage channel tributary to a surface water or a municipal separate storm sewer system. In addition, photographic evidence for Category 1 and Category 2 SSOs shall be attached to the SSO report in the CIWQS Online SSO Database prior to certification of the SSO report by the Legally Responsible Official. Photographic evidence shall not be required for any SSO event if circumstances beyond the reasonable control of the enrollee or site conditions (e.g., safety, night conditions) prohibit photographs from being obtained in the field. For situat ions where photographic evidence could not be obtained, the enrollee must provide a certified statement in the SSO Online Database regarding why photographic evidence could not be obtained. Photographic evidence is strongly recommended but not required for Category 3 SSO events. If photographic evidence is not maintained for Category 3 SSO events, the enrollee shall maintain documentation to substantiate the extent of each Category 3 SSO event, that support spill volume estimates, and support the conclusion that the SSO event did not reach surface waters or that it was fully recovered from a drainage channel tributary to a surface water or from a municipal separate storm sewer system. ii. Complaint records documenting how the enrollee responded to all notifications of possible or actual SSOs, both during and after business hours, including complaints that do not result in SSOs. Each complaint record shall, at a minimum, include the following information: a. Date, time, and method of notification. b. Date and time the complainant or informant first noticed the SSO. c. Narrative description of the complaint, including whether or not the complainant or informant reporting the potential SSO thinks the SSO has reached surface waters, drainage channels or storm drains. d. Name, address, and contact telephone number of the complainant or informant reporting the potential SSO (if not reported anonymously). e. Follow-up return contact information for complainant or informant for each complaint received (if not reported anonymously). f. Final resolution of the complaint. iii. Records documenting steps and/or remedial actions undertaken by enrollee, using all available information, to comply with section D.7 of the SSS WDRs. iv. Records documenting how all estimate(s) of volume(s) discharged and, if applicable, volume(s) recovered were calculated. 3. Records documenting all changes made to the SSMP since its last certification indicating when a subsection(s) of the SSMP was changed and/or updated and who authorized the change or update. These records shall be attached to the SSMP. 4. Electronic monitoring records relied upon for documenting SSO events and/or estimating the SSO volume discharged, including, but not limited to records from: i. Supervisory Control and Data Acquisition (SCADA) systems; ii. Alarm system(s); and Monitoring and Reporting Program No. 2013-XXXX-DWQ Page 11 of 11 Statewide WDRs for Sanitary Sewer Systems iii. Flow monitoring device(s) or other instrument (s) used to estimate wastewater levels, flow rates and/or volumes. F. CERTIFICATION 1. All information required to be reported into the CIWQS Online SSO Database shall be certified by a person designated as described in subsection J of the SSS WDRs. This designated person is also known as a legally responsible official (LRO). An enrollee may have more than one LRO. 2. Any designated person (LRO) shall be registered with the State Water Board to certify reports in accordance with the CIWQS protocols for reporting. 3. Data Submitter (DS): Any enrollee employee or contractor may enter draft data into the CIWQS Online SSO Database on behalf of the enrollee if authorized by the LRO and registered with the State Water Board. Howeve r, only LROs may certify reports in CIWQS. 4. The enrollee shall maintain continuous coverage by an LRO. Any change of a registered LRO or DS (e.g., retired staff), including deactivation or a change to the LRO’s or DS’s contact information, shall be submitted by the enrollee to the State Water Board within 30 days of the change by calling (866) 792-4977 or emailing help@ciwqs.waterboards.ca.gov . 5. A registered designated person (i.e., an LRO) shall certify all required reports under penalty of perjury laws of the state as stated in the CIWQS Online SSO Database at the time of certification. CERTIFICATION The undersigned Clerk to the Board does hereby certify that the foregoing is a full, true, and correct copy of an order amended by the Executive Director of the State Water Board. ______________________________________ Jeanine Townsend Clerk to the Board Via Elec t April 15 , Russell N SSO Re d State W a 1001 I S t Sacrame n rnorman @ Sub j ect: Dear Mr . T commen t Require m As you k wastewa t are com m partners w complia n W spent wi t discussi o issues w e changes o format w T for all C a this new sanitary s factor in was the f focusing useful d o t ronic Mai l , 2013 N orman d uction Pro g a ter Resourc e t reet n to, CA 95 8 @ waterboa r Comme n Dischar g . Norman: T he undersig n t s on the re v m ents (WD R k now, our as t er treatmen t m itted to the w ith the Sta t n ce with the W e wish to t h t h our repre s o ns have be e e previously o n the curre n w ith explana t T he most sig n a tegory 1 an requiremen t s ewer overf l our Associ a f act that the c on the end g o cumentatio n g ra m e s Control B 14 r ds.ca.gov n ts on Prop o g e Require m n ed associa t v ised draft o f R ) Monitori n s ociations r e t , and water effective a n t e Water Re orde r . h ank the Sta t s entatives di s n very prod u identified. n t draft. As t ions in yell o n ificant rem a d Category 2 t , it is impor t l ows (SSOs ) a tions’ objec t c hanges see m g oal of redu c n , our conce r B oar d o sed Chan ge m ents (WD R t ions (Assoc i f the propos e n g and Repo r e present pu b recycling s e n d appropria t s ources Co n t e Water Bo s cussing ou r u ctive, and h This letter t r before, ou r o w-highligh t a ining issue 2 sanitary s e t ant to cons i ) in order to p t ion to the e a m ed to be d r c ing SSOs. r n is that th e e s to Sanit a R ) Monitori n i ations) app r e d Sanitary S r ting Progra m b lic wastewa e rvices to m i t e impleme n n trol Board i n ard manage m r concerns w h ave succes s r ansmits ou r comments a t ing immedi a is the new r e wer overflo w i der the stat e p rotect the e a rlier propo s r iven by rec o While we u n e creation o f Summit Par t - Ba y Area C - California - Central V a - California - Southern C     a r y Sewer S y ng and Rep r eciate the o S ewer Syste m m (MRP) re l a ter agencies i llions of C a n tation of th e n facilitatin g m ent and st a w ith the prio r s fully resolv e r comments a a re presente d a tely follow r equirement ws. In cons e d purposes e nvironmen t s ed amend m o r d -keeping n derstand t h f a record fo r r tners: C lean Water A g e n Association of S a a lle y Clean Water Water Environm e C alifornia Allianc e Reply  to: y stem (SSS ) ortin g Pro g o pportunity t m (SSS) W a leased on M providing s a lifornians. O e SSS WDR g understan d a ff for the ti m r drafts of t h ed a numbe r and suggest e d in an unde r ing the cha n for photogr a idering the a of the SSS W t and public h m ents to the S considerati o h at photogra p r potential f u n cies (BACWA) a nitation A g encies Association (CV C e nt Association (C e of Publicl y Own  1 ) Waste g ram (MR P o provide w a ste Dischar g M arch 28, 20 1 s ewer collec t O ur associa t and have b e d ing of and m e you hav e h e MRP. Th e r of the maj o e d language r line/strikeo u n ges. a phic evide n a dvisability W DR: to re d h ealth. A m S SS WDR i t o ns rather t h p hs can pro v u ture (CASA) C WA) WEA) ed Treatment Wo r 1 215  K  Stre e Sacrament o (91 6 blarson@c P ) w ritten g e 1 3. t ion, t ions e en e e se o r u t n ce of d uce m ajor t self h an v ide r ks (SCAP) e t, Suite  940 o , CA   95814 6 ) 446 ‐0388 asaweb.org   enforce m effective spills wi l and sho u worker m not prod u same ti m S specifics SSOs oc c b ecome s question s keeping s F photogr a photogr a most, th e evidenc e time of t h W shared g o maintain State W a availabl e Sincerel y Roberta L Executi v Terrie M Chair, T r David R . Executi v m ent action i s l y to protec t l l, in some c a u ld be the to p m ay b e disp a u ctive to ha v m e as they ar e econdly, th e of what is b c ur at night o s ubjects of d s of volume , s ystem that i or this reas o a phic eviden c a phs as part o e MRP or a d as a best m a h e SSO. W e do value o al of reduc i ed. We hop a ter Board t o e to meet wi t y , L arson v e Director, C M itchell r i-TAC . Williams v e Director, B s b eing emp h t public heal t a ses, interfe r p priority of a tched to res p v e field wor k e working t o e photograp h b eing record e o r under co n d isagreemen t destination , i s out of pro p o n, we ask t h c e for all C a o f the Tech n d opting resol u a nagement p the product i i ng SSOs an e that we ar e o move forw a t h you and d C ASA B ACWA h asized ove r t h and safet y r e with stop p the respond e p ond, and h i k ers trying t o o stop and c o h s are only o e d: when t h n ditions of l i t and debate , etc. The r e p ortion wit h h at the State a tegory 1 an d n ical Report r u tion shoul d p ractice wh e i ve working d ensuring t h e able to res o a rd with fin a iscuss our c o R r the actions y . The requ i p ing, contai n e rs. In man y i s or her firs t o juggle the o ntain it. o f value if it i h e picture w a i mited visib i rather than e quirement i m h the value-a Water Boar d d 2 SSOs. (W r equired for d recommen d e re the takin g relationship h at collecti o o lve our re m a lizing the c h o mments at De b Exe c Car r Pre s R ussell Nor m s that must b i rement for p n ing and cle y instances, t priority m u task of pho t is possible t o a s taken, wh a i lity, the ph o lending cla r mposes a d e a dded by the d delete the W e do not o b SSOs of 50 d that enroll g of photogr we have de o n systems a r m aining issu e hanges to t h your conve n b bie Webste r cutive Offic r ie Mattingl y s ident, CW E m an, SSO R e e taken pro m p hotog r aphs aning up th e a single se w u st be to sto p t ographing t h o determine at is depicte o tographs m a r ity with reg a e tailed and t h se photogra p requiremen t b ject to the i ,000 gallon s ees provide r aphs will n o e veloped in a re well ope r e s quickly a n h e MRP. As n ience. r er, CVWA y E A April 15, e duction Pr o Pa m ptly and for all of t h e SSO, whic h w er mainten a p the SSO. I h e SSO at t h and verify t d, etc. Whe a y themselv e a rd to the h orough rec o p hs. t for i nclusion o f s or more.) A photograph i o t delay the e a dvancing o u r ated and n d allow th e always, we 2013 o gram a ge | 2 h ese h is a nce I t is h e t he n e s o rd f the A t i c e nd u r e are   John Pas Executi v cc: T J o C tore v e Director, S T om Howar d o nathan Bis h C ris Carriga n S CAP d , Executive h op, Deput y n , Director, O Director, St a y Executive D O ffice of En f R a te Water R e D irector, St a f orcement, S R ussell Nor m esources C o a te Water R e S tate Water R m an, SSO R e o ntrol Boar d e sources Co n R esources C April 15, e duction Pr o Pa n trol Boar d C ontrol Boa r 2013 o gram a ge | 3 rd WATER RESOURCES CONTROL BOARD ORDER NO. 2013-XXXX-EXEC AMENDING MONITORING AND REPORTING PROGRAM FOR STATEWIDE GENERAL WASTE DI SCHARGE REQUIREMENTS FOR SANITARY SEWER SYSTEMS Note: yellow-highlighted text is an explanation of the substant ive comment(s) made above it. The State of California, Water Resources Control Board (hereafter State Water Board) finds: 1. The State Water Board is authorized to prescribe statewide general Waste Discharge Requirements (WDRs) for categories of discharges that involve the same or similar operations and the same or similar types of waste pursuant to Water Code section 13263(i). 2. Water Code section 13193 et seq . requires the Regional Water Quality Control Boards (Regional Water Boards) and the State Water Board (collectively, the Water Boards) to gather comprehensive and specific Sanitary Sewer Overflow (SSO) information and make this information available to the public, including but not limited to, SSO cause, estimated volume, location, date, time, duration, whether or not the SSO reached or may have reached surface waters of the State , response and corrective action taken, and an enrollee’s contact information for each SSO event. An enrollee is defined as the public entity having legal authority over the operation and maintenance of, or capital improvements to, a sanitary sewer system greater than one mile in length. It was previously agreed that the term “water(s) of the state” would not be used in the revised MRP. 3. Water Code section 13271, et seq . requires notification to the California Emergency Management Agency (Cal EMA, formerly the California Office of Emergency Services) for certain unauthorized discharges, including SSOs. 4. On May 2, 2006, the State Water Board adopted Order No. 2006-0003-DWQ, “Statewide Waste Discharge Requirements for Sanitary Sewer Systems”1 (hereafter SSS WDRs) to comply with Water Code section 13193 and to establish the framework for the statewide SSO Reduction Program. 5. Subsection G.2 of the SSS WDRs and the Monitoring and Reporting Program (MRP) adopted by the State Water Board on May 2, 2006 both provide that the Executive Director may modify the terms of the MRP at any time. 6. On February 20, 2008, the State Water Board Executive Officer revised the original MRP adopted by the State Water Board on May 2, 2006 to rectify implement early notification deficiencies to ensure that first responders are notified in a timely manner of SSOs discharged into waters of the state by response agencies (municipal sanitary sewer collection agencies). Cal EMA is not a first responder. The municipal collection system agencies are first responders. 1 Available for download at: http://www.waterboards.ca.gov/board_decisions/adopt ed_orders/water_quality/2006/wqo/wqo2006_0003.pdf Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 2 of 2 Statewide WDRs for Sanitary Sewer Systems By calling Cal EMA a first responder, you will be confusing municipal collection system agencies about their important role in cleaning up an overflow. 7. When notified of an SSO that reaches a drainage channel or surface water of the state , Cal EMA, pursuant to Water Code section 13271(a)(3), forwards the SSO notification information 2 to local government agencies and first responders including local public health officials and as well as the applicable Regional Water Board. Receipt of notifications for a single SSO event from both the SSO reporter and Cal EMA is duplicative. To address this, the SSO notification requirements added by the February 20, 2008 MRP revision are being removed in this MRP revision. 8. In the February 28, 2008 Memorandum of Agreement between the State Water Board and the California Water and Environment Association (CWEA), the State Water Resources Control Board committed to re-designing the CIWQS 3 Online SSO Database to allow “event” based SSO reporting versus the original “location” based des ign. Revisions to this MRP and accompanying changes to the CIWQS Online SSO Database will implement this change by allowing for multiple SSO appearance points to be associated with each SSO event caused by a single asset failure. 9. In prior versions of this MRP, SSOs have been categorized as Category 1 or Category 2. This MRP implements changes to SSO categories by adding a Category 3 SSO type. This change will improve data collection and management to further assist Water Board staff with evaluation of high threat SSOs while also assisting enrollees in identifying SSOs that require Cal EMA notification. 10. Based on over six years of implementation of the SSS WDRs, the State Water Board concludes that the February 20, 2008 MRP must be updated to better advance the SSO Reduction Program 4 objectives, assess compliance, and enforce the requirements of the SSS WDRs. IT IS HEREBY ORDERED THAT: Pursuant to the authority delegated by Water Code section 13267(f), Resolution No. 2002-0104, and Order No. 2006-0003-DWQ, the MRP for the SSS WDRs (Order No. 2006-0003-DWQ) is hereby amended as shown in Attachment A and shall be effective on XXXX XX, 2013. Dated: _____________________________ Thomas Howard Executive Director 2 Cal EMA Hazardous Materials Spill Reports available online at: http://w3.calema.ca.gov/operational/malhaz.nsf/$defaultview and http://w3.calema.ca.gov/operational/malhaz.nsf 3 California Integrated Water Quality System (CIWQS) publicly available at http://www.waterboards.ca.gov/ciwqs/publicreports.shtml 4 Statewide Sanitary Sewer Overflow Reduction Program information is available at: http://www.waterboards.ca.gov/water_issues/programs/sso/ ATTACHMENT A WATER RESOURCES CONTROL BOARD ORDER NO. 2013-XXXX-EXEC AMENDING MONITORING AND REPORTING PROGRAM FOR STATEWIDE GENERAL WASTE DISCHARGE REQUIREMENTS FOR SANITARY SEWER SYSTEMS This Monitoring and Reporting Program (MRP) establishes monitoring, record keeping, reporting and public notification requirements for Order No. 2006-0003-DWQ, “Statewide General Waste Discharge Requirements for Sanitary Sewer Systems” (SSS WDRs). This MRP shall be effective from XXXX XX, 2013 until it is rescinded. The Executive Director ma y make revisions to this MRP at any time. These revisions may include a reduction or increase in the monitoring and reporting requirements. All site specific records and data developed pursuant to the SSS WDRs and this MRP shall be complete, accurate, and justified by evidence maintained by the enrollee. Failure to comply with this MRP may subject an enrollee to civil liabilities of up to $5,000 a day per violation pursuant to Water Code section 13350; up to $1000 a day per violation pursuant to Water Code section 13268; or referral to the Attorney General for judicial civil enforcement. The State Water Resources Control Board reserves the right to take any further enforcement action authorized by law. A. SUMMARY OF MRP REQUIREMENTS Table 1 – Spill Categories and Definitions 1 CATEGORIES DEFINITIONS [see Section A on page 5 of SSS WDRs for SSO definition] CATEGORY 1 Discharges of untreated or partially treated wastewater of any volume resulting from an enrollee’s sanitary sewer system failure or flow condition that:  Reach surface water and/or reach a drainage channel tributary to a surface water; or  Reach a municipal separate storm sewer system and are not fully captured and returned to the sanitary sewer system or not otherwise captured and disposed of properly. Any volume of wastewater not recovered from the municipal separate storm sewer system is considered to have reached surface water unless the storm drain system discharges to a dedicated storm water or ground water infiltration basin (e.g., infiltration pit, percolation pond). CATEGORY 2 Discharges of untreated or partially treated wastewater of 1,000 gallons or greater resulting from an enrollee’s sanitary sewer system failure or flow condition that do not reach surface water, a drainage channel, or a municipal separate storm sewer system unless the entire SSO discharged to the storm drain system is fully recovered and disposed of properly . The volume of SSO recovered should not be included in the 1,000 gallon threshold for Category 2. This change is needed because it is more realistic for what should rise to the importance of a Category 2, plus it gives incentive to agencies to recover SSO volume. CATEGORY 3 All other discharges of untreated or partially treated wastewater resulting from an enrollee’s sanitary sewer system failure or flow condition. Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 2 of 15 Statewide WDRs for Sanitary Sewer Systems PRIVATE LATERAL SEWAGE DISCHARGE (PLSD) Discharges of untreated or partially treated wa stewater resulting from blockages or other problems within a privately owned sewer lateral connected to the enrollee’s sanitary sewer system or from other private sewer assets. PLSDs that the enrollee becomes aware of may be voluntarily reported to the CIWQS Online SSO Database. 1 The summary included in Table 1 above is intended to provide an easy reference for permittees, however, if language in this table is different from language in the narrative portion of this MRP, then the narrative language governs. This qualifier (footnote) is needed for cl arity because there will undoubtedly be inconsistencies or potential confusion otherwise. Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 3 of 15 Statewide WDRs for Sanitary Sewer Systems Table 2 – Notification, Reporting, Monitoring, and Record Keeping Requirements 1 ELEMENT REQUIREMENT METHOD NOTIFICATION (see section B)  Within 2 hours of becoming aware of having knowledge of any Category 1 SSO greater than or equal to 1,000 gallons , notify the California Emergency Management Agency (Cal EMA) and obtain a notification control number. This language was changed to be consistent with the language in Section B below. In addition, the 2-hour clock should not begin until the municipal agency is able to confirm that an SSO is real. A complaint is not equivalent to knowledge. And two hours is already a VERY short period of time. Also, the “Category 1 SSO” text should also be bolded and underlined because it is a very important part of the definition. Call Cal EMA at: (800) 852-7550 REPORTING (see section C)  Category 1 SSO: Submit Draft report within 3 business days of becoming aware of the SSO and certify within 15 calendar days of SSO end date.  Category 2 SSO: Submit Draft report within 3 business days of becoming aware of the SSO and certify within 15 calendar days of SSO end date.  Category 3 SSO: Submit Certified report within 30 calendar days of the end of month in which SSO occurred.  SSO Technical Report: Certify within 45 calendar days after the end date of any Category 1 SSO in which 50,000 gallons or greater is spilled to surface waters.  “No Spill” Monthly Certific ation: Cert ify that no SSOs occurred within 30 calendar days of the end of the month in which no SSOs occurred.  Collection System Questionnaire: Update and Certify every 12 months. Enter data into the California Integrated Water Quality System (CIWQS) Online SSO Database (http://ciwqs.waterboards.ca.gov/), certified by enrollee’s Legally Responsible Official(s). WATER QUALITY MONITORING (see section D)  Conduct water quality sampling within 48 hours after initial SSO notification for Category 1 SSOs in which 50,000 gallons or greater is spilled to surface waters. Water quality results are required to be uploaded into CIWQS for Category 1 SSOs in which 50,000 gallons or greater is spilled to surface waters. . Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 4 of 15 Statewide WDRs for Sanitary Sewer Systems RECORD KEEPING (see section E)  SSO event records.  Sanitary Sewer Management Plan (SSMP) implementation and changes/updates to SSMP.  Records to document Water Quality Monitoring for SSOs of 50,000 gallons or gr eater spilled to surface waters.  Collection system telemetry records if relied upon to document and/or estimate SSO Volume. We request deletion of the word “implementation” in an SSMP context because that term is very vague and no one will know w hat is meant by it. Self-maintained records shall be available during inspections or upon request. 1 The summary included in Table 1 above is intended to provide an easy reference for permittees, however, if language in this table is different from language in the narrative portion of this MRP, then the narrative language governs. This qualifier (footnote) is needed for cl arity because there will undoubtedly be inconsistencies or potential confusion otherwise. Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 5 of 15 Statewide WDRs for Sanitary Sewer Systems B. NOTIFICATION REQUIREMENTS Although State Water Resources Control Board (State Water Board) and Regional Water Quality Control Board (Regional Water Board ) staff do not have duties as first responders, t T his MRP is an appropriate mechanism to ensure that certain public the agencies that have first responder duties are notified in a timely manner in order to protect public health and beneficial uses. The municipal collection system agencies are fi rst responders – they’re the entities that are cleaning up the overflow. If you call Cal EMA or a public health agency a first responder, you will confuse municipal collection system agencies about their role in cleaning up an overflow. 1. For any Category 1 SSO greater than or equal to 1000 gallons that results or may result in a discharge to a surface water, either directly or by way of a drainage channel or municipal separate storm sewer system, the enrollee shall, as soon as possible, but not later than two (2) hours after (A) the enrollee has knowledge of the discharge by discovery or receipt of information from a public informant or other source(s), (B) notification is possible, and (C) notification can be provided without substantially impeding cleanup or other emergency measures, notify the California Emergency Management Agency (Cal EMA) and obtain a notification control number. We request that the words “Category 1 SSO” also be underlined, to be more clear. Also, it is critical that the 2-hour clock fo r municipal agencies not begin until the municipal agency is able to confirm that an SSO is real. A complaint is not equivalent to knowledge and verification is important. Two hours after confirmation is already a VERY short period of time. 2. To satisfy notification requirements for each applicable SSO, the enrollee shall provide , at a minimum, the following information to requested by Cal EMA before receiving a control number . Such information may include : i. Name of person notifying Cal EMA and direct return phone number. ii. Estimated SSO volume discharged (gallons). iii. If ongoing, estimated SSO discharge rate (gallons per minute). iv. SSO Incident Description: a. Brief narrative. b. On-scene point of contact for additional information (name and cell phone number). c. Date and time enrollee became aware of the SSO. d. Name of sanitary sewer system agency causing the SSO. e. SSO cause (if known). v. Indication of whether the SSO has been contained. vi. Indication of whether surface water is impacted. vii. Name of surface water impacted by the SSO, if applicable. viii. Indication of whether a drinking water supply is or may be impacted by the SSO. ix. Any other known SSO impacts. Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 6 of 15 Statewide WDRs for Sanitary Sewer Systems x. SSO incident location (address, city, state, and zip code). Cal EMA decides the level of information sufficient to issue a control number, which can’t be dictated by the MRP. 3. Following the initial notification to Cal EMA and until such time that an enrollee certifies the SSO report in the California Integrated Water Quality System (CIWQS) Online SSO Database, the enrollee shall provide updates to Cal EMA regarding substantial changes to the estimated volume of untreated or partially treated sewage discharged, and any substantial change(s) to known impact(s). 4. Private Lateral Sewer Discharges (PLSDs): The enrollee is strongly encouraged to notify Cal EMA of discharges greater than or equal to 1,000 gallons of untreated or partially treated wastewater that result or may result in a discharge to surface water resulting from failures or flow conditions within a privately owned sewer lateral or from other private sewer asset(s) if the enrollee becomes aware of the PLSD. The enrollee will not be held responsible for the cause or cleanup of the private sewer discharge, or the repair of the private sewer system asset. C. REPORTING REQUIREMENTS 1. CIWQS Online SSO Database Account: All enrollees shall obtain a CIWQS Online SSO Database account and receive a “Username” and “Password” by registering through CIWQS. These accounts allow controlled and secure entry into the CIWQS Online SSO Database. 2. SSO Mandatory Reporting Information: For reporting purposes, if one SSO event results in multiple appearance points, the enrollee shall complete one SSO report in the CIWQS Online SSO Database , including which includ es the GPS coordinates for the location of the SSO appearance point closest to the failure point, blockage or location of the flow condition that caused the SSO, and provide descriptions of the location (s ) of all other discharge points associated with the SSO event. These changes to the previous version of the MRP update are supported by the associations. Not all agencies will have GPS coordinates for every appearance point, and not all agencies will know which appearance points are closest to the failure point. In any event, determining the location of SSO appearance point closest to the failure point is not a good use of scarce public resources. 3. SSO Categories i. Category 1 – Discharges of untreated or partially treated wastewater of any volume resulting from an enrollee’s sanitary sewer system failure or flow condition that: a. Reach surface water and/or reach a drainage channel tributary to a surface water; or b. Reach a municipal separate storm sewer system and are not fully captured and returned to the sanitary sewer system or not otherwise captured and disposed of properly. Any volume of wastewater not recovered from the municipal separate storm sewer system is considered to have reached surface water unless the storm drain system discharges to a dedicated storm water or ground water infiltration basin (e.g., infiltration pit, percolation pond). ii. Category 2 – Discharges of untreated or partially treated wastewater greater than or Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 7 of 15 Statewide WDRs for Sanitary Sewer Systems equal to 1,000 gallon s resulting from an enrollee’s sanitary sewer system failure or flow condition that does not reach surface water, a drainage channel, or the municipal separate storm sewer system unless the entire SSO volume discharged to the storm drain system is fully recovered and disposed of properly . The volume of SSO recovered should not be included in the 1,000 gallon threshold for Category 2. This change is needed because it is more realistic for what should rise to the importance of a Category 2, plus it gives incentive to agencies to recover SSO volume. iii. Category 3 – All other discharges of untreated or partially treated wastewater resulting from an enrollee’s sanitary sewer system failure or flow condition. 4. Sanitary Sewer Overflow Reporting to CIWQS - Timeframes i. Category 1 & Category 2 SSOs – All SSOs that meet the above criteria for Category 1 or Category 2 SSOs shall be reported to the CIWQS Online SSO Database: a. Draft reports for Category 1 & Category 2 SSOs shall be submitted to the CIWQS Online SSO Database within 3 business days of the enrollee becoming aware of the SSO by citizen complaint or discovery . Minimum information that shall be reported in a draft Category 1 SSO report shall include all information identified in section 8.i.a. below. Minimum information that shall be reported in a Category 2 SSO draft report shall include all information identified in section 8.i.c below. b. A final Category 1 or Category 2 SSO report shall be certified through the CIWQS Online SSO Database within 15 calendar days of the end date of the SSO. Minimum information that shall be certified in the final Category 1 SSO report shall include all information identified in section 8.i.b below. Minimum information that shall be certified in a final Category 2 SSO report shall include all information identified in section 8.i.d below. ii. Category 3 SSOs – All SSOs that meet the above criteria for Category 3 SSOs shall be reported to the CIWQS Online SSO Database and certified within 30 calendar days after the end of the calendar month in which the SSO occurs (e.g., all Category 3 SSOs occurring in the month of February shall be entered into the database and certified by March 30 th ). Minimum information that shall be certified in a final Category 3 SSO report shall include all information identified in section 8.i.e below. iii. “No Spill” Monthly Certification – If there are no SSOs during the calendar month, the enrollee shall certify, within 30 calendar days after the end of each calendar month, a “No Spill” certification statement in the CIWQS Online SSO Database certifying that there were no SSOs for the designated month. If there are no SSOs during a calendar month but the enrollee reported a PLSD, the enrollee shall still certify a “No Spill” certification statement for that month. iv. Amended SSO Reports – The enrollee may update or add additional information to a certified SSO report within 120 calendar days after the SSO end date by amending the report or by adding an attachment to the SSO report in the CIWQS Online SSO Database. SSO reports certified in the CIWQS Online SSO Database prior to the adoption date of this MRP may only be amended up to 120 days after the effective date of this MRP. After 120 days, the enrollee may amend its report by contact ing the SSO Program Manager to request to amend an SSO report if the enrollee also and submit ing s justification for why the additional information was not available prior to the end of the 120 days. It’s important to not change the rules for overflows that have already occurred, and it’s important to not require an approval step on the part of State Water Board staff. In addition, Section I.1 of the WDR states: “If an Enrollee becomes aware that it failed to Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 8 of 15 Statewide WDRs for Sanitary Sewer Systems submit any relevant facts in any report required under this Order, the Enrollee shall promptly submit such facts or information by formally amending the report in the Online SSO Database.” So the above edits also remove subjective language which may limit the ability for a permittee to comply with the WDR. 5. SSO Technical Report The enrollee shall submit and certify an SSO Technical Report in the CIWQS Online SSO Database within 45 calendar days of the SSO end date for any SSO in which 50,000 gallons or greater is not recovered from spilled to surface waters. This report, which does not preclude the Water Boards from requiring more detailed analyses if requested, shall include at a minimum, the following: The associations request that the language from the previous version of the MRP update be retained, to provide incentive for recovering overflow volume. i. Causes and Circumstances of the SSO: a. Complete and detailed explanation of how and when the SSO was discovered. b. Photographic evidence as required by subsection E.2.i of the this MRP , including photographs that show field crew response operations, and reveal site conditions after field crew SSO response operations have been completed. c. Diagram showing the SSO failure point, appearance point(s), and final destination(s). d. D etailed d escription of the methodology employed and available data used to calculate the volume of the SSO and, if applicable, the SSO volume recovered. e. D etailed d escription of the cause(s) of the SSO. f. Copies of original field crew records used to document the SSO. g. Historical maintenance records for the failure location. See information below on the associations comments regarding photographs. Separately, we request that the word “detailed” be removed because it is confusing. The Technical Report should not require duplicative information that is also required by normal reporting requirements. ii. Enrollee’s Response to SSO: a. Chronological narrative description of all actions taken by enrollee to terminate the spill. b. Explanation of how the SSMP Overflow Emergency Response plan was implemented to respond to and mitigate the SSO. c. Final corrective action(s) completed and/or planned to be completed, including a schedule for actions not yet completed. iii. Water Quality Monitoring: a. Description of all water quality samplin g activities conducted including analytical results and evaluation of the results. b. Detailed location map illustrating all water quality sampling points. Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 9 of 15 Statewide WDRs for Sanitary Sewer Systems If more than 45 days are needed to complete the Technical Report, the State Water Board’s or Regional Water Board’s approval (either is sufficient) will not be unreasonably withheld. There may be circumstances when 45 days is simply not enough time to provide a reliable description of the cause (for example) or other elements of the Technical Report, and it may be in the interest of all parties to get to the bottom of it. For example, for one agency that was very pro-active, it actually took 4 months to figure out the cause. Therefore, the associations request that an extension be available if needed. (We think this is a better solution than the alternative, which would be to add “if known” after each information item required.) 6. Private Lateral Sewage Discharges (PLSDs) Discharges of untreated or partially treated wastewater resulting from blockages or other problems within a privately owned sewer lateral connected to the enrollee’s sanitary sewer system or from other private sanitary sewer system assets may be voluntarily reported to the CIWQS Online SSO Database. i. The enrollee is also encouraged to provide notification to Cal EMA per section B above when a PLSD greater than or equal to 1,000 gal lons has or may result in a discharge to surface water. For any PLSD greater than or equal to 1,000 gallons regardless of the spill destination, the enrollee is also encouraged to file a spill report as required by Health & Safety Code section 5410 et. seq. and Water Code section 13271, or notify the responsible party that notification and reporting should be completed as specified above and required by State law. Including the deleted language will create a disincentive to voluntarily report PLSDs. First, the statement “as required by Health & Safety Code section 5410 et seq. and Water Code section 13271” is inconsistent with the understanding that agency reporting of PLDS is voluntary, i.e. not required. Second, requiring enrollees to notify private lateral owners of the reporting obligations is fraugh t with problems. Who decides when private reporting is required? Section 13271 requires notification of spills into “waters of the state”. Health & Safety Code section 5410 et seq. requires reporting when an agency finds there is pollution that unreasonably effects water quality or is a nuisance. How does an enrollee advise a private party regarding their reporting requirements without making a judgment call regarding the category of spill? What if the enrollee makes the wrong call? What if the enrollee advises a private party to report and they refuse? Last ly, the enrollee should not be asked to notify private parties of reporting requirements for PLSDs. If the state wants enrollees to advise private parties to report spills, the state should provide a designated contact (telephone and/or e-mail address) that the private party can use to make a report and receive guidance on how to complete the process so the burden does not fall on the local agency. ii. If a PLSD is recorded in the CIWQS Online SSO Database, the enrollee must identify the sewage discharge as occurring and caused by a private sanitary sewer system asset and should identify a responsible party (other than the enrollee), if known. Certification of PLSD reports by enrollees is not required. 7. CIWQS Online SSO Database Unavailability In the event that the CIWQS Online SSO Database is not available, the enrollee must fax or email all required information to the appropriate Regional Water Board office in accordance with the time schedules identified herein. In such event, the enrollee must also enter all required information into the CIWQS Online SSO Database as soon as when the database Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 10 of 15 Statewide WDRs for Sanitary Sewer Systems becomes available. Please note that the associations would prefer to just be required to submit the information when the system is back online, without having this extra reporting. For important overflows, notice is already being given to Cal EMA within two hours, and Cal EMA is contacting the Regional Water Board already. By requiring another report as shown above, there is an administrative burden in that the agency has to do the report twice just because the system is offline, and the small delay that would result is not unreasonable, given that CIWQS reports are not required for three business days anyway. 8. Mandatory Information to be Included in CIWQS Online SSO Reporting All enrollees shall obtain a CIWQS Online SSO Database account and receive a “Username” and “Password” by registering through CIWQS which can be reached at CIWQS@waterboards.ca.gov or by calling (866) 792-4977, M-F, 8am to 5pm. These accounts will allow controlled and secure entry into the CIWQS Online SSO Database. Additionally, within thirty (30) days of receiving an account and prior to recording SSOs into the CIWQS Online SSO Database, all enrollees must complete a Collection System Questionnaire (Questionnaire). T he Questionnaire shall be updated by all enrollees at least once every 12 months. i. SSO Reports At a minimum, the following mandatory informatio n shall be reported prior to finalizing and certifying an SSO report for each category of SSO: a. Draft Category 1 SSOs : At a minimum, the following mandatory information shall be reported for a draft Category 1 SSO report: 1. SSO Contact Information: Name and telephone number of enrollee contact person who can answer specific questions about the SSO being reported. 2. SSO Location Name. 3. Location of the overflow event (SSO) by entering GPS coordinates. If a single overflow event results in multiple appearance points, provide GPS coordinates for the appearance point closest to the failure point and describe each additional appearance point in the SSO appearance point explanation field. 4. Whether or not the SSO reached surface water, a drainage channel, or entered and was discharged from a drainage structure. 5. Whether or not the SSO reached a municipal separate storm drain system. 6. Whether or not the total SSO volume that reached a municipal separate storm drain system was fully recovered. 7. Estimate of the SSO volume, inclusive of all discharge point(s). 8. Estimate of the SSO volume that reached surface water, a drainage channel, or was not recovered from a storm drain. 9. Estimate of the SSO volume recovered (if applicable). 10. Number of SSO appearance point(s). 11. Description and location of SSO appearance point(s). If a single sanitary sewer system failure results in multiple SSO appearance points, each appearance point must be described. 12. SSO start date and time. 13. Date and time the enrollee was notified of, or self-discovered, the SSO. Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 11 of 15 Statewide WDRs for Sanitary Sewer Systems 14. Estimated operator arrival time. 15. For spills greater than or equal to 1,000 gallons, the Date and time Cal EMA was called. 16. For spills greater than or equal to 1,000 gallons, the Cal EMA control number. b. Certified Category 1 SSOs : At a minimum, the following mandatory information shall be reported for a certified Category 1 SSO report, in addition to all fields in section 8.i.a : 1. Description of SSO destination(s). 2. SSO end date and time. 3. SSO causes (mainline blockage, roots, etc.). 4. SSO failure point (main, lateral, etc.). 5. Whether or not the spill was associated with a storm event. 6. Description of spill corrective action, including steps planned or taken to reduce, eliminate, and prevent reoccurrence of the overflow; and a schedule of major milestones for those steps. 7. Description of spill response activities. 8. Spill response completion date. 9. Whether or not there is an ongoing investigation, the reasons for the investigation and the expected date of completion. 10. Whether or not a beach closure occurred or may have occurred as a result of the SSO. 11. Whether or not health warnings were posted as a result of the SSO. 12. Name of beach(es) closed and/or impacted. If no beach was impacted, NA must be selected. 13. Name of surface water(s) impacted. 14. If water quality samples were collected, identify parameters the water quality samples were analyzed for. If no samples were taken, NA shall be selected. 15. If water quality samples were taken, identify which regulatory agencies received sample results (if applicable). If no samples were taken, NA shall be selected. 16. Description of methodology(ies) and type of data relied upon for estimations of the SSO volume discharged and recovered. 17. SSO Certification: Upon SSO Certific ation, the CIWQS Online SSO Database will issue a final SSO identification (ID) number. c. Draft Category 2 SSOs : At a minimum, the following mandatory information shall be reported for a draft Category 2 SSO report: 1. Items 1-14 in section 8.i.a above for Draft Category 1 SSO. d. Certified Category 2 SSOs : At a minimum, the following mandatory information shall be reported for a certified Category 2 SSO report: 1. Items 1-14 in section 8.i.a above for Draft Category 1 SSO and Items 1-9, and 17 in section 8.i.b above for Certified Category 1 SSO. e. Certified Category 3 SSOs : At a minimum, the following mandatory information shall be reported for a certified Category 3 SSO report: Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 12 of 15 Statewide WDRs for Sanitary Sewer Systems 1. Items 1-14 in section 8.i.a above for Draft Category 1 SSO and Items 1-6, and 17 in section 8.i.b above for Certified Category 1 SSO. ii. Reporting SSOs to Other Regulatory Agencies These reporting requirements do not preclude an enrollee from reporting SSOs to other regulatory agencies pursuant to State law. In addition, these reporting requirements do not replace other Regional Water Board notification and reporting requirements for SSOs. iii. Collection System Questionnaire The required Collection System Questionnair e (Questionnaire) [see subsection G of the SSS WDRs] provides the Water Boards with site-specific information related to the enrollee’s sanitary sewer system. The enrollee shall complete and certify the Questionnaire at least every 12 months to fa cilitate program implementation, compliance assessment, and enforcement response. iv. SSMP Availability The enrollee shall provide information about the SSMP as follows the publicly available in ternet website address to the CIWQS Online SSO Database where a downloadable copy of the enrollee’s approved SSMP , critical supporting documents referenced in the SSMP , and proof of local governing board approval of the SSMP is posted. If all of the SSMP documentation listed in this subsection is not publicly available on the in ternet , the enrollee shall comply with the following procedure : a. Submit an electronic copy of the enrollee’s approved SSMP, critical supporting documents referenced in the SSMP, and proof of local governing board approval of the SSMP to the State Water Board, within 30 days of that approval and within 30 days of any subsequent SSMP re-certificati ons, to the following mailing address: State Water Resources Control Board Division of Water Quality Attn: SSO Program Manager 1001 I Street, 15 th Floor, Sacramento, CA 95814 b. If all of the SSMP documentation listed in subsection C.8.iv.a. is publicly available on the internet, links to these documents may be provided instead of the electronic versions of the documents. It is more likely that agencies will be submitting the actual electronic documents than links, so the order of these options was changed to reflect this. Also, the method for submitting an electroni c copy of the SSMP should be indicated – is it through the CIWQS account? Is it to someone in particular? (if so please give an email address). Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 13 of 15 Statewide WDRs for Sanitary Sewer Systems D. WATER QUALITY MONITORING REQUIREMENTS: To comply with subsection D.7(v) of the SSS WDRs, the enrollee shall develop and implement an SSO Water Quality Monitoring Program to assess impacts from SSOs to surface waters in which 50,000 gallons or greater may have been spilled to surface waters. The SSO Water Quality Monitoring Program, shall, at a minimum: 1. Require water quality analyses for nutrients ammonia and an appropriate bacterial indicator s to be performed by an accredited or certified laboratory. 2. Require monitoring instruments and devices to implement the SSO Water Quality Monitoring Program to be properly maintained and calibrated, including any records to document maintenance and calibration, as necessary to ensure their continued accuracy. 3. Within 48 hours of initial notification from a complainant, informant, or through self -discover (whichever is earliest)knowledge of the SSO, or as soon as practicable thereafter, conduct r equire water quality sampling for ammonia and an appropriate bacteria indicator., at a minimum, the following constituents: i. Nutrients, including total nitrogen, total phosphorus, and a mmonia ; and ii. Bacterial indicators, including total and fecal coliform, enterococcus, and e -coli. The revisions shown for constituents to be measured reflect the agreements reached with Office of Enforcement staff on February 7, 2013. Nitrate, nitrite, and phosphorus are all low in wastewater and will be diluted when in contact with a surface water. Ammonia is a simple test to run and is a good indicator of the presence of wastewater. In addition, since bacteria samples generally have a 6-hour holding time, and labs are not always open on the weekends, especially with short notice, it’s important to recognize these practical limitations for the timing of sample collection, so it’s very important to include the language “or as soon as practicable thereafter”. 4. Allow for additional water quality monitoring should the Water Boards require it for SSO(s) of any size. 4.5. Sampling will only be conducted if it is safe to do so. If the overflow is occurring during wet weather conditions, or at a site that has difficult access, it may not be safe to conduct sampling. In addition, bacteria sampling would require sterilized bottles with sodium thiosulfate preservative directly immersed in the overflow, which may also be a safety hazard for the samplers. E. RECORD KEEPING REQUIREMENTS: The following records shall be maintained by the enrollee for a minimum of five (5) years and shall be made available for review by the Water Boards during an onsite inspection or through an information request: 1. General Records: The enrollee shall maintain records to document compliance with all provisions of the SSS WDRs and this MRP for each sanitary sewer system owned including any required records generated by an enrollee’s sanitary sewer system contractor(s). 2. SSO Records: The enrollee shall maintain records for each SSO event, including but not limited to: Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 14 of 15 Statewide WDRs for Sanitary Sewer Systems i. Photographic evidence showing the extent of Category 1 and Category 2 SSO events that support spill volume estimates and whether the spill reached or did not reach surface waters, a drainage channel tributary to a surface water or a municipal separate storm sewer system . In a ddition, p hotographic evidence for Category 1 and Category 2 SSOs shall be attached to the SSO report in the CIWQS Online SSO Database prior to certification of the SSO report by the Legally Responsible Official. Photographic evidence shall not be require d for any SSO event if circumstances beyond the reasonable control of the enrollee or site conditions (e.g., safety, night conditions) prohibit photographs from being obtained in the field. For situations where photographic evidence could not be obtained, the enrollee must provide a certified statement in the SSO Online Database regarding why photographic evidence could no t be obtained. Photographic evidence is strongly recommended but not required for Category 3 SSO events. If photographic evidence is no t maintained for Category 3 SSO events, the enrollee shall maintain documentation to substantiate the extent of each Category 3 SSO event, that support spill volume estimates , and support the conclusion that the SSO event did not reach surface waters or th at it was fully recovered from a drainage channel tributary to a surface water or from a municipal separate storm sewer system . The associations feel strongly that photographs should not be required but instead be left up to the discretion of the agency. There are many problems with requiring photographs. One example is that many agencies only hav e one person stopping and cleaning up an overflow, and stoppage of the overflow should be a higher priority than taking photographs. ii. Complaint records documenting how the enrollee responded to all notifications of possible or actual SSOs, both during and after business hours, including complaints that do did not result in SSOs. Each complaint record s hall, at a minimum, include the following information: a. Date, time, and method of notification. b. Date and time the complainant or informant first noticed the SSO. c. Narrative description of the complaint, including whether or not information provided by the complainant or informant regarding the location and destination of the reporting the potential SSO thinks the SSO has reached surface waters , drainage channels or storm drains . d. Name, address, and contact telephone number of the complainant or informant reporting the potential SSO (if not reported anonymously), to the extent provided by the complainant . e. Follow-up return contact information for complainant or informant for each complaint received (if not reported anonymously). f. Final resolution of the complaint. iii. Records documenting steps and/or remedial actions undertaken by enrollee, using all available information, to comply with section D.7 of the SSS WDRs. iv. Records documenting how all estimate(s) of volume(s) discharged and, if applicable, volume(s) recovered were calculated. The complainant is not in the best position to define the legal status of waters, drains, etc. Monitoring and Reporti ng Program No. 2013-XXXX-DWQ Page 15 of 15 Statewide WDRs for Sanitary Sewer Systems It is inappropriate for agencies to be required to collect information from individuals which most of the time will not know what the agency is talking about. 3. Records documenting all changes made to the SSMP since its last certification indicating when a subsection(s) of the SSMP was ch anged and/or updated and who authorized the change or update. These records shall be attached to the SSMP. 4. Electronic monitoring records relied upon for documenting SSO events and/or estimating the SSO volume discharged, including, but not limited to records from: i. Supervisory Control and Data Acquisition (SCADA) systems; ii. Alarm system(s); and iii. Flow monitoring device(s) or other instrume nt(s) used to estimate wastewater levels, flow rates and/or volumes. F. CERTIFICATION 1. All information required to be reported into the CIWQS Online SSO Database shall be certified by a person designated as described in subsection J of the SSS WDRs. This designated person is also known as a legally re sponsible official (LRO). An enrollee may have more than one LRO. 2. Any designated person (LRO) shall be registered with the State Water Board to certify reports in accordance with the CIWQS protocols for reporting. 3. Data Submitter (DS): Any enrollee employee or contractor may enter draft data into the CIWQS Online SSO Database on behalf of the enrollee if authorized by the LRO and registered with the State Water Board. However, only LROs may certify reports in CIWQS. 4. The enrollee shall maintain continuous coverage by an LRO. Any change of a registered LRO or DS (e.g., retired staff), including deac tivation or a change to the LRO’s or DS’s contact information, shall be submitted by the enrollee to the State Water Board within 30 days of the change by calling (866) 792-4977 or emailing help@ciwqs.waterboards.ca.gov . 5. A registered designated person (i.e., an LRO) shall certify all required reports under penalty of perjury laws of the state as stated in the CIWQS Online SSO Database at the time of certification. CERTIFICATION The undersigned Clerk to the Board does hereby certify that the foregoing is a full, true, and correct copy of an order amended by the Executive Director of the State Water Board. ______________________________________ Jeanine Townsend Clerk to the Board