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2019_09_10_studyTuesday, September 10, 2019 Board of Directors Study Session 290 Paularino Avenue, Costa Mesa at 9:30AM Public Comments: Any member of the public may address the Board. Speakers on agenda items should identify themselves to the District Clerk before the meeting so that their input can be provided at the time the item is considered. Speakers on non-agenda items will be heard under Public Comments. Pursuant to State law, the Board may not discuss or take action on non-agenda items except under special circumstances. Speakers must limit their remarks to four minutes or as decided upon by the Presiding Officer. The Presiding Officer reserves the right to declare any speaker out of order. Obtaining Agenda Materials: The public is entitled to copies of all documents that are made part of the agenda packet. If any document or other writing pertaining to an agenda item is distributed to all or a majority of the Board after the packet is prepared, a copy of that writing may be obtained at the District offices at 290 Paularino Avenue, Costa Mesa, California. In Compliance with ADA: Contact District Clerk, Noelani Middenway, at (949) 645-8400, 48 hours prior to meeting if assistance is needed (28 CFR 35.102.35.104 ADA Title II). A. OPENING ITEMS James Ferryman, President Robert Ooten, Vice President Arlene Schafer, Secretary Michael Scheafer, Director Arthur Perry, Director Subject 1. Roll Call - (If absences occur, consider whether to deem those absences excused based on facts presented for the absence – such determination shall be the permission required by law.) Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type Procedural B. PUBLIC COMMENTS - This time has been set aside for persons in the audience to make comments on items within the subject matter jurisdiction of the Costa Mesa Sanitary District that are not listed on this agenda. Members of the public will have the opportunity to address the Board of Directors about all other items on this agenda at the time those items are considered. Under the provisions of the Brown Act, the Board of Directors is prohibited from taking action on oral requests but may refer the matter to staff or to a subsequent meeting. The Board of Directors will respond after public comment has been received. Please state your name. Each speaker will be limited to four (4) continuous minutes. Subject 1. Public Comments Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type Procedural C. ITEMS OF STUDY To: Board of Directors From: Ed Roberts, Code Enforcement Officer Date: September 10, 2019 Subject: August 2019 Code Enforcement Officer Report Summary Attached is the monthly report from Officer Roberts describing his enforcement activities for the month of August regarding scavenging of recyclable materials, trash carts stored in public view and graffiti on trash carts. Recommendation That the Board of Directors receive and file this report. Analysis In the month of August, Officer Roberts approached seven (07) individuals observed scavenging from CMSD trash carts. In the same month he issued 121 warning notices to residents storing their trash carts in public view. Officer Roberts found no graffiti on trash carts in the month of August. Officer Roberts enforcement activities are described in more detail in the attached report. Legal Review Not applicable. Environmental Review Code enforcement activities and reporting are not a disturbance of the environment similar to grading or construction and do not constitute a project under CEQA or the District’s CEQA Guidelines. Financial Review Officer Roberts' activities are funded in the adopted budget. Public Notice Process Copies of this report are on file and will be included with the complete agenda packet for the September 10, 2019 Board of Directors Study Session meeting at District Headquarters and posted on the District’s website. Alternative Actions 1. Direct staff to report back with more information. File Attachments Code Enforcement Officer Report – August 2019.pdf (1,179 KB) Subject 1. August 2019 Code Enforcement Officer report Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type C. ITEMS OF STUDY To: Board of Directors Via: Scott Carroll, General Manager From: Nabila Guzman, Management Analyst I Date: September 10, 2019 Subject: Solid Waste Diversion Report Summary A total of 2,278.62 tons of solid waste were collected and recycled in August 2019. Staff Recommendation That the Board of Directors receive and file this report. Analysis Using data from CR&R's Recycling Report and OCC's Recycling Center Recycling Report, staff has calculated the diversion rate for the last two months at 62.30%. A total of 4,834.44 tons of solid waste materials have been collected, of which 2,925.05 tons have been diverted away from landfills. In addition to curbside collection from CR&R, CMSD offers a variety of other waste diversion programs including large item pickup, where white goods are collected. The total tonnage of white goods for the month of August was not available in time to include in this report. However, these numbers will be included in the October report. Attachment A is the fiscal year 2019-20 diversion rate support. Legal Review Not applicable. Environmental Review Consideration of the Solid Waste Diversion Report is an administrative matter and not a disturbance of the environment similar to grading or construction and not a project under CEQA or the District’s CEQA Guidelines. Financial Review Not applicable. Public Notice Process Copies of this report are on file and will be included in the complete agenda packet for the September 10, 2019 Board of Directors Study Session meeting at District Headquarters and posted on the District’s website. Alternative Action 1. Direct staff to report back with more information. File Attachments CRR-OCC Diversion.pdf (64 KB) Subject 2. August 2019 Solid Waste Diversion Report Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type Action, Receive and File Recommended Action That the Board of Directors receive and file this report C. ITEMS OF STUDY To: Board of Directors Via: Scott Carroll, General Manager From: Nabila Guzman, Management Analyst I Date: September 10, 2019 Subject: Organics Tonnage Report Summary A total of 939.83 tons of organic waste were collected in August 2019. Staff Recommendation That the Board of Directors receives and file this report. Analysis Below is a graph depicting the total tonnage of organic waste collected during each month of the last four fiscal years. Additionally, a graph is included breaking down the total tonnage collected and how much material was recycled and landfilled from the organics program. Subject 3. August 2019 Organics Tonnage Report Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type Action, Receive and File Recommended Action That the Board of Directors receive and file this report File Attachments Organics 1.png (18 KB) Organics 2.png (6 KB) Organics 3.png (21 KB) Legal Review Not applicable. Environmental Review Consideration of the Organics Tonnage Report is an administrative matter and not a disturbance of the environment similar to grading or construction and not a project under CEQA or the District’s CEQA Guidelines. Financial Review Not applicable. Public Notice Process Copies of this report are on file and will be included in the complete agenda packet for the September 10, 2019 Board of Directors Study Session meeting at District Headquarters and posted on the District's website. C. ITEMS OF STUDY To: Board of Directors Via: Scott Carroll, General Manager From: Nabila Guzman, Management Analyst I Date: September 10, 2019 Subject: 2019 Citizen Survey Questions Summary The District has solicited qualified public opinion research firms to conduct citizen survey research and analysis. The purpose is to seek feedback regarding the level of satisfaction among District rate payers. The goal of the study is to: Achieve a statistical valid participation ratio to make feedback relevant; Assess rate payer opinion of the District's current rate structure for sewer service and obtain feedback regarding proposed rate increases; Obtain a level of satisfaction for services provided by the District and areas for improvement; Identify resident awareness of District programs. Staff Recommendation That the Board of Directors provide feedback in developing the survey questionnaire. Analysis In July 2019, staff solicited proposals from qualified public opinion research firms interested in performing a citizen survey. Staff received three proposals and awarded the contract to Probolsky Research, LLC to conduct the citizen survey research and analysis. The survey will be limited to an estimated 20 minutes and it shall include the response from 500 District residents via phone and online methods. Probolsky Research also included one online focus group in their price. Focus groups help identify how residents talk about District services and will help District staff match ratepayer language when communicating with them via public outreach. Attached to this report are a set of proposed survey questions and draft focus group discussion guide. The proposed questions are not final, but instead, they are made available to have a lively discussion about the type of questions you want to ask ratepayers. The proposed questions can be amended, deleted or you can consider adding different questions for the survey. Representatives from Probolsky Research will be attending the meeting and will be available for any questions the Board may have. Legal Review Not applicable. Environmental Review A citizen survey is not an administrative matter and not a disturbance of the environment similar to grading or construction and not a project under CEQA or the District’s CEQA Guidelines. Financial Review There is $40,000 budgeted in professional services for a Customer Satisfaction Survey in FY 2019-20. The District awarded the contract to Probolsky Research, LLC to conduct the survey in the amount of $33,700. There are sufficient funds available for this survey. Public Notice Process Copies of this report are on file and will be included in the complete agenda packet for the September 10, 2019 Board of Directors Study Session meeting at District Headquarters and posted on the District's website. Subject 4. 2019 Citizen Survey Questions Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type Action, Receive and File Recommended Action That the Board of Directors provide feedback in developing the survey questionnaire. Goals 4.1 Conduct community outreach survey File Attachments Probolsky Research - CMSD - Citizen Survey - 2019 - DRAFT.pdf (259 KB) Probolsky Research - CMSD - Focus Group Discussion Guide.pdf (153 KB) C. ITEMS OF STUDY To: Board of Directors From: Scott Carroll, General Manager Date: September 10, 2019 Subject: Consider Creating a Solid Waste Ad Hoc Committee Summary The Board of Directors directed staff to bring this item back for discussion and consideration. Recommendation That the Board of Directors appoint two Board members to serve on the Solid Waste Ad Hoc Committee. Analysis The Board of Directors is requesting the establishment of a temporary ad hoc committee to discuss solid waste matters within the District. Topics to discuss can include, but are not limited to: Strategies to increase organics recycling participation Multi-family and commercial collection program Comparing CSMD's diversion with other jurisdictions Tracking solid waste and recycling data CalRecycle disposal per capita Tracking City of Costa Mesa data Staff recommends that two members of the Citizens Advisory Committee serve on the Ad Hoc Committee. Ad Hoc Committee meetings will be open to the public and subject to the Brown Act. Legal Review Not applicable at this time. Environmental Review Consideration of appointing two Board members to serve on the Solid Waste Ad Hoc Committee is an administrative matter and not a disturbance of the environment similar to grading or construction and not a project under CEQA or the District’s CEQA Guidelines. Financial Review There is no financial impact to the District for creating a Solid Waste Ad Hoc Committee. Public Notice Process Copies of this report are on file and will be included in the complete agenda packet for the September 10, 2019 Board of Directors Study Session meeting at District Headquarters and posted on the District's website. Alternative Actions 1. Do not establish a Solid Waste Ad Hoc Committee. 2. Direct staff to report back with more information. Subject 5. Consider Creating a Solid Waste Ad Hoc Committee Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type Action Fiscal Impact No Recommended Action That the Board of Directors appoint two Board members to serve on the Solid Waste Ad Hoc Committee Goals 2.00 Solid Waste C. ITEMS OF STUDY To: Board of Directors Via: Scott Carroll, General Manager From: Gina Terraneo, Management Analyst II Date: September 10, 2019 Subject: 75th Anniversary Open House & State of the District Summary Since 2016, the District has hosted an annual State of the District/Open House event during the month of October. In past years, this event has highlighted the District's achievements and provided an opportunity to share information about future projects. The event has been held during various days and times, including weekday afternoons and a weekday morning. While the weekday afternoon events attracted a higher level of attendance from District residents, the weekday morning event was primarily attended by representatives from other local agencies. In an effort to increase overall attendance, this year's event will be held on the morning of Saturday, October 12th from 9:00-11:00 a.m. at District headquarters. Analysis On Saturday, October 12, 2019 from 9:00 - 11:00 a.m., the District will host its annual State of the District & 75th Anniversary Open House at District Headquarters. The event will begin in the District's Boardroom with a brief State of the District presentation and an award to honor President Ferryman for his 30 years of service on the District's Board of Directors. Attendees will then be invited to make their way to the parking lot to engage with informational booths, wastewater equipment demonstrations, and activities. There will be booths to represent each of the District's departments, including Solid Waste, Wastewater, Finance/Administration, Public Outreach, and Permits. The U.S. Census Bureau has also been invited to host a booth, and CR&R will have representation at the District's Solid Waste booth. In addition to the booths, District staff will be demonstrating the new Vac Truck and the closed-circuit television (CCTV) trailer. For any children that may be attending, there will also be a trash truck themed bounce house and a recycling game activity. Lastly, District staff will be distributing various 75th Anniversary giveaways, including canvas tote bags, chico grocery bags, PopSockets, reusable straws, and 75th Anniversary cookies. So far, District staff has used the following channels to advertise the event: City of Costa Mesa - website community calendar, flyers at City Hall, and a request to be featured in the Costa Mesa Minute videos City of Newport Beach - flyers at City Hall, promotion on Nextdoor Mesa Water District - bill insert distribution to all customers ($517.50) Peachjar (School District) - flyer distribution Chamber of Commerce - website & app calendar Social Media - Facebook, Twitter, Instagram, Nextdoor ($100.00) Mailchimp - email distribution to subscribers GoGov (GovOutreach) - email distribution to subscribers Evite - email invitations to local agency officials Attached to the staff report are the event flyer and the proposed event map. Recommendation Subject 6. 75th Anniversary Open House & State of the District Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type Action, Receive and File Recommended Action That the Board of Directors receive and file the report. Goals 4.5 Celebrate the District’s 75th Anniversary 4.3 State of the District 4.2 Community open house 4.0 Community Outreach & Communications That the Board of Directors receive and file the report. Legal Review Not applicable. Environmental Review The open house event itself will not result in direct or indirect physical changes to the environment similar to grading or construction and is not considered a project under CEQA or the District's CEQA Guidelines. Financial Review Currently, there is $3,700 in the budget for the State of the District event. The money will be spent on event advertising and refreshments. In addition, staff projects to have 6 exempt employees and 9 non-exempt employees working the event. Staff estimates an average of 3.5 hours of overtime pay for each non-exempt employee, with an estimated total salaries cost of $1,700. There are sufficient funds to cover for the overtime cost. Public Notice Process Copies of the report are on file and will be included with the entire agenda packet for the September 10, 2019 Board of Directors Study Session meeting at District Headquarters and on the District website at www.cmsdca.gov. Alternative Actions 1. Direct staff to report back with more information. File Attachments sod_75th_flyer.pdf (2,340 KB) Event Map.jpg (164 KB) D. CLOSING ITEMS Subject 1. Oral Communications and Director Comments Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type D. CLOSING ITEMS THE NEXT STUDY SESSION OF THE COSTA MESA SANITARY DISTRICT BOARD OF DIRECTORS WILL BE HELD ON TUESDAY, OCTOBER 8, 2019 AT 9:30 A.M. IN THE DISTRICTS BOARD ROOM, 290 PAULARINO AVENUE, COSTA MESA. Subject 2. Adjournment Meeting Sep 10, 2019 - Board of Directors Study Session Access Public Type Procedural