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08 - Administrative Regulations Costa Mesa Sanitary District &an Independent Special District Memorandum To: Board of Directors Via: Scott Carroll, General Manager From: Anna Sanchez, Administrative Service Manager Date: April 15, 2014 Subject:Administrative Regulations Summary The District is in the process of compiling information to submit to the Special District Leadership Foundation in an effort to renew the District’s District of Distinction certification. A part of the renewal process requires the District submit a copy of Board action as it pertains to the review of all District policies and procedures.The Administrative Regulations are a set of policy developed and approved by the General Manager or the Board of Directors that outlines the standards,principles, and policiesby which the District operatesas an organization. Staff Recommendation The Board of Directors receive and file this report. Analysis The General Manager is responsible for policy development and implementation of the Administrative Regulations. Administrative Regulations serve to provide guidance for staff regarding the District’s internal operations. The existing Administrative Regulationswerelast reviewed and approved in September 2013.The only policy within the Administrative Regulations that has gone before the Board of Directors for approval, has been the Rewarding Ideas Program, as the nature of that particularpolicy serves to increase benefits and/or compensation to employees, thus requiring Board approval. All other policies are administrative in nature. Protecting our communitys health and the environment by providi www.cmsdca.gov Board of Directors April 15, 2014 Page 2 of 3 Since the initial approvalin June 2012, the following changes have been made to the Administrative Regulations: Rewarding Ideas Programeligibilitychange -went to the Board for approval September2013. The Board of Directors directed staff to eliminate the Administrative Service Managerand the Finance Manager, in addition to the General Manager,from being eligible to participate in the Rewarding Ideas Program. Added Safety Award for Excellence . This policy was added in an effort by the General Manager to recognize and celebrate employees who excel in creating and maintaining a safe and healthy workplace. As part of the submittal package to the Special District Leadership Foundation, the District is required to submit District Board action on the District’s policies and procedures, within the last year. As such, staff believed it would be necessary to bring theupdated AdministrativeRegulations, before the Board for review prior to submitting the District of Distinction application. Strategic Plan Element & Goal This item complies with the objective and strategy of Strategic Element 5.0, Administrative Management, which states: “Objective:To create, maintain and implement policies and procedures to ensure sound management of the District.” “Strategy:We will conduct periodic reviews, refine and implement policies and procedures, and assure the General Manager has the direction and tools necessary for successful District operations.” Legal Review Not applicable Environmental Review Updating the administrative regulationsis exempt from the requirements of the California Environmental Quality Act (CEQA) (Public Resources Code Section 21000 et. seq.). Section 15300.4 of CEQA allows an agency while establishing its own procedures “to list those specific activities which fall within each of the exempt classes”, and the District has adopted “CEQA Guidelines and Implementing Procedures” that state on page 6 “”Projects” does not include …. C. Continuing administrative or maintenance activities.” Board of Directors April 15, 2014 Page 3 of 3 Financial Review Not applicable Public Notice Process Copies of this report are on file and will be included with the entire agenda packet for the April 15, 2014Board of Directors study sessionat District Headquarters and on District's website. Alternative Actions 1.Refer the matter back to staff. AttachmentA:Administrative Regulations COSTA MESA SANITARY DISTRICT ADMINISTRATIVE REGULATIONS 2013 CMSD STAFF September2013 TABLE OF CONTENTS Administrative SubjectPage Policy No.No. 10.00PURPOSE 3 5 20.10CUSTOMER RELATIONS 6 20.20PAPERLESS AGENDA 8 20.30EMERGENCY RESPONSE FOR HOSTILE OR VIOLENT INCIDENTS 13 20.40REWARDING IDEAS PROGRAM 17 20.50SAFETY AWARD FOR EXCELLENCE 19 30.00PERSONNEL 20 40.10CONTRACT ADMINISTRATION 22 40.20REAL PROPERTY ACQUISITION 25 40.30PETTY CASH 29 40.40PURCHASING POLICY 30 50.00LIABILITY CLAIM PROCEDURES 2|Page Costa Mesa Sanitary District Administrative Policy No. 10.00 Date Approved:May 12, 2005 Date Updated: June 28, 2012 SUBJECT:PURPOSE PURPOSE:To assist in interpreting various administrative policies I.Purpose The purpose of this regulation is to establish a manual toassist in interpreting various administrative policiestheGeneral Managerwill issuein accordance with the Operations Code Section 3.02.060. II.Policy A.The Costa Mesa Sanitary District Staff will propose recommended Administrative Policiesto the General Managerfor approval and implementation.The General Managershall be responsible for issuing and distributing all Administrative Policies. B.Approved policies will apply to and be binding on all District employees. The District will issuesaid Administrative Policiesto each District employee. C.Administrative Policies will not supersedethe District Operations Code, the District Employee Handbookor any memoranda of understanding that maybe in effect. D.The Administrative Policiesexist in the following categories: No. 20General Administrative No. 30Personnel 3|Page No. 40Finance and Payroll No.50Safety and Accident Reporting These categories may be revised to meet changing needs. III.Effective Date The effective date of this Administrative Policy shall be the date first written above. 4|Page Costa Mesa Sanitary District Administrative Regulations No.20.10 Date Approved June 28,2012 SUBJECT:CUSTOMER RELATIONS PURPOSE:Establish proper procedures for positive customer relations. I.Purpose The purpose of this policy is to outline best practices for positive customer relations. II.Policy Costa Mesa Sanitary District employees are expected to be polite, courteous, prompt, and attentive to every customer. Never regard a customer's question or concern as an interruption or an annoyance. All employees must make every effort to achieve complete, accurate, and timely communications -responding promptly and courteously to all proper requests for information and to all complaints. Never place a telephone caller on hold for an extended period. Direct incoming calls to the appropriate person and make sure the call is received. Through your conduct, show your desire to assist the customer in obtaining the help he or she needs. If you are unable to help a person requesting assistance, find someone who can. All correspondence and documents, whether to customers or others, must be neatly prepared and error-free. Attention to accuracy and detail in all paperwork demonstrates your commitment to those with whom we do business. When an employee encounters an uncomfortable situation that he or she does not feel capable of handling, the Administrative Service Manager should be called immediately for assistance. Employees should never argue with a customer. If a problem develops, or if a customer remains dissatisfied, ask your supervisor to assist in a resolution. 5|Page Costa Mesa Sanitary District Administrative Policy No. 20.20 Date Approved:November 7, 2012 Date Updated: June 28, 2012 SUBJECT:PAPERLESS AGENDA PURPOSE:To improve operational efficies and reduce cost for printing paper I.Purpose The primary purpose of this policy is to reduce the amount of paper needed to disseminate agenda packets to the Board of Directors and staff. In doing so, the District will improve operational efficiencies, reduce costs, and move the organization towards achieving zero waste strategies. II.Scope This policy applies to District staff for preparingand disseminating agenda packets to the Board of Directors meetings as well as Board appointed standing committees such as the OperationsCommittee. III.Policy In recognition of the large amount of paper used to prepare and disseminate agenda packets to theBoard of Directors, the following guidelines shall be used by staff when preparing agenda packets. 1.When the agenda packet is complete, the entire packet will be scanned in a pdf format. 2.After the agenda packet is scanned, the document will be uploaded onthe home page of the District’s website. 3.The Clerk of the Boardor his/her designeewill send an electronic message to the Board of Directors and staff that the agenda is available to download. The message will include a direct link to download the agenda packet online. 4.Before a board and/or committee meeting begins, District staffwill download the agenda packets on designated iPads for the Board of Directors and following staff members: a.General Manager b.District Counsel 6|Page c.District Engineer d.District Treasurer e.Deputy District Clerk f.Administrative Service Manager g.Accounting Manager 5.When meetings are ready to begin, the agenda packet will be available to view on said iPads. 6.At the end of the meetings, the iPads will be stored in a safe that is specifically designated to store iPads and the devices will be charged while not in use. 7.The iPads are to be used for public meeting purposes only. They are not to leave District premises or to be used for personal and/or private uses. 8.Board members shall decide individually if he/she prefers to receive hard copies of the agenda packet. 7|Page Costa Mesa Sanitary District Administrative Regulations No. 20.30 Date Approved:June 28,2012 SUBJECT:EMERGENCY RESPONSE FOR HOSTILE OR VIOLENT INCIDENTS PURPOSE:Establish procedures addressing the response to a potential hostile or violent event. I.Purpose To provide direction for the Costa Mesa Sanitary District Board of Directors and staff regarding responses to hostile or violent incidents including possible armed intruders or related threats on District facilities or properties. II.Background The potential for hostile or violent incidents on Costa Mesa Sanitary District facilities or operational locations always exists. In recent time frames, incidents involving armed intruders have occurred in increasing frequency involving injuries and deaths at government institutions, offices and educational facilities. Often, an intruder is a person who is an ex-employee, customer or person known to the agency involved. The person often is upset at an event or person who works at the facility. However, armed intruders can be any variety of persons who have an anger situation affecting one or more staff members or other related persons to the District. Often, incidents involving armedintruders escalate to include multiple persons and potentially taking of hostages, including District customers. Threats of these types and risks are to be considered extreme emergencies and the safety and well-being of employees and/or customers is the highest priority. III.Policy Any evidence of the exposure to a hostile or violent person or situation on District facilities or operating areas should be taken seriously for safety purposes. Any Director or staff employee observing or sensing that a violent or hostile situation is occurring should consider taking precautionary and safety actions. A. Any event resulting in awareness of a possible violent act including possible gunfire, explosion, fighting, scuffling could indicate an incident of violent potential. Any staff person observing such potential activities 8|Page should take steps to protect themselves and others on the District premises including but not limited to: 1. Attempt to communicate the situation to everyone in the facility by means of telephone,texting, email and/or radio system including basic information that a potential incident is occurring. If a perpetrator(s) is seen or known, information on the person(s) should be provided. 2. Since different types and levels of workplace violence may require various responses, establishing basis information on the type of event is essential. Examples are: a.Gunfire Awareness of gunfire in the facility should result in evacuation to the extent that is possible. If not possible, securing of rooms or offices and notification of others by phone or email is encouraged. Calling emergency resources via 911 is imperative once safe to call. Remain in the most secure location possible until contacted by public safety personnel or a facility supervisor, etc. b.Explosion An explosion could occur naturally or by violent intention. Awareness of an explosion or fire in the facility should result in immediate evacuation in accordance with the established evacuationplan. Response to a planned location is important to make known who is out of the facility. c.Physical or bomb threat Awareness of a telephone or in person threat to facility or staff should be met with action to evacuate and clear staff from the threatened area. Calling 911 as soon as possible is imperative. 9|Page d.Situations involving hostages If a possible hostage incident is known, evacuation of the facility is paramount to safety of persons in the area. Contact 911 immediately. e.Irate customer/threat at counter or meeting In cases where any person acts to threaten a staff person or customer at a District facility in a manner causing fear for safety, action to summon public safety personnel by 911 should be taken. In no way should steps be taken to challenge or subdue such a person except in defense of life for self or immediate others at the facility. f.Volatile Situation at public meeting In the event that a volatile situation occurs at a Board of Directors or other public meeting, the person chairing/hosting the meeting should take steps to control the situation or adjourn the meeting to abate the confrontation, if possible. In event of threatening or hostile situation, call 911 immediately and proceed with evacuation or other appropriate actions. IV. Planning for Emergency Incidents A. Steps shouldbe taken to plan response capabilities for emergencies in addition to fires, earthquakes, etc. that may involve hostile situations. These include but are not limited to: 1. Preparation of a facility evacuation plan from each room. Post the plan at each doorway and hallway exit. Have a safe area zone for staging established. 2. Lock down procedures to secure the facility in a hostile or violent incident for both exterior and interior doors. 3 .Develop an emergency notice code for texting, email and telephoneto facility and District staff. Use of a Code: Mr. Blue,is recommended. 4. Training of all personnel in dealing with customers, employees and other persons in aggravated situations and 10|Page how to identify and assess potential threats or volatile situations. All employees assigned or expected to serve at the front desk or counter shall receive such training regularly. B. All employees and members of the Board of Directors shall receive training on response to violent or hostile incidents. In the event of a potential incident, notify a supervisor or the General Manager as may be possible or call 911 when an active incident is occurring. If assessment of a possible threat is needed, the General Manager or ranking staff person shall be notified for considering validity of the threat or safety risk. Public safety agency shall be contacted by 911 whenever a perceived threat is considered valid. V.Actions for Violent or Armed Threat Situation The existence or potential for an event involving a violent personor armed intruder at a District facility should be considered an emergency condition. Actions could include up to and all of: A. Notify your supervisor or General Manager and other staff immediately if a threat is received but not actively in process. If validated, contact public safety by calling 911 immediately. B. The General Manager or ranking staff member shall evaluate the situation and consider appropriate actions including shutting down operations and evacuation and/or locking down the facility untilpublic safety response abates the threat. C. Initiate notification of other facility staff of active threat by emergency code procedure. Evacuate the facility wherever possible. Secure money or computer equipment if time allows. D. Upon sighting an armed intruder, an alert to all employees should be made by page, email or telephone. E. Secure your work area or evacuate if safely possible. If not able to evacuate, find a safe hiding place and stay put until contacted by public safety personnel. F. Once outdoors after an evacuation, proceed to planned staging area to report in for identification. Inform public safety personnel of any information on the incident. 11|Page G. Attempt to remain calm and assist others; wait for instructions from public safety or supervisory personnel. H. Do not attempt to look around to see what is happening. Evacuate whenever possible and with others in areas you see directly. Do not confront or attempt to apprehend a violent perpetrator unless directly attacked for self-defense. Do not assume someone already called 911, call them immediately. VI.Post Event Actions A. Following the clear announcement of ending of a violent or hostile person situation, contact public safety or supervisory personnel for instructions. Report any knowledge or firsthand observations of the incident. Contact your family and immediate friends so they will not take any actions to respond unnecessarily. Await direction as to return to work or other steps dependent on level of the incident. If not able to do so, consultwith your supervisor or notify the ranking person on-site. B. An Emergency Response Coordinator shall evaluate and debrief any major incident and to take needed steps to abate the conditions after the event and prepare as necessary for continued operations. Planning and actions to address conditions are expected and your input is important via your supervisor. There may be the potential to lock-down or close the facility from operating for some time or corrective steps. If deemed needed, seek direction on what actions you should take to assist in procedure. 12|Page Costa Mesa Sanitary District Administrative RegulationsNo. 20.40 DateUpdated:September 26, 2013 SUBJECT:REWARDING IDEAS PROGRAM PURPOSE:To encourage employees to generate ideas for organization improvements A. Purpose To establish Districtprocedures for an employee suggestion program encouraging employees to generateideas for organizational improvements and providing a system for answering and recognizing adopted ideas. B. Policy Costa Mesa Sanitary District supports a work environment that encourages participation, innovation, and organizationalimprovement. The Districtencourages the use of the Rewarding Ideas Program which furnishes a processfor submitting cost saving ideas to District Management. The program is designed to encourageemployees to takean increased interest in Districtoperations and to generate cost saving ideas. TheRewarding Ideas Program is administered by the District’s Personnel Manager. The General Managerwill provide recommendations to the Board ofDirectorsfor monetary awards to employees. The General Managerhas the exclusive right to establishaward policy and structure of the suggestion system. This includes the right to amend the system at anytime with due notice of change.All suggestions become the exclusive property of the Districtand shall not form the basis of a future claimupon the Districtby the suggester/employee, his/her heirs, successors or assigns, includingsuggestions that are subsequently patented. C. Authority and Responsibility Every Districtemployee on active payroll status at the time of submission of a suggestion will be eligible to receive awards with the exception of the following: Members ofthe Board of Directors, the General Manager, Administrative Services Manager, Finance Manager contract staff, temporary employees, and interns. D. Procedures 1. Suggester Suggestion forms may be obtained from the District’s personnel manager. The suggester should read the instructions on the suggestion form, fill the form out completely and carefully,and then return it to the Personnel Managerthrough interoffice mail. The suggestershould retain a copy for his or her own records. 13|Page 2. Personnel Manager A.The Personnel Managerwill date stamp the suggestion form when received. The Personnel Managerwill prepare inadvance all information required to expedite processing of the suggestion. In addition, the Personnel Managerwill assure that each suggestion is fairly and thoroughly investigated and reported upon.The Personnel Managerwill also request further information and investigation if rejection of a suggestion is questioned the General Manager. B.To be eligible for an award, the suggestion mustbe adopted and implemented to accomplish one or acombination of the following: Save material, supplies, money, space, time, or labor; Improve service, safety conditions, or morale; Improve methods, procedures, or equipment, resulting in increased outputand/or efficiency; or, Eliminate unnecessary procedures, records and forms. Suggestions not eligible for award are: Propositions which call attention to a problem but do not propose an acceptable solution. Those dealing with normal maintenance, unless such suggestions contribute to a solution ofmaintenance problems. Those dealing with salary adjustments, employee benefits and job classification. Those not original with the suggester, or those submitted for an ineligible suggester. Those which are duplications of suggestions submitted within the last 24 month period. Those submitted over 90 days after implementation of the suggestion. Those that contain an idea already under active consideration by the District. Those which are within the job responsibility of the suggester. Those that deal with hours and other terms and conditions of employment. Suggestions that do not relate to Districtnor fall within the authority or responsibility of theDistrictor would require statutory change in the law. C.The Personnel Manager will be responsible forinternal marketing and administration of the Rewarding IdeasProgram. The Personnel Managerbrings the suggestion to the attention of the General Managerfor review and provides linkage between the suggester and the evaluation process. In addition, the Personnel Manager monitors the evaluation process to ensure completion within 45 days of receipt of the suggestion. D.The Personnel Managershall ensure the fair and careful review of suggestions submitted by employees in a timelymanner. The Personnel Managershall call upon additional resources from other departments, Finance, as needed. Evaluation of the suggestion will begin with initial determinationthat it is legal and safe. The Personnel Managerwill then determine whether the suggestion has the potential tosave money, 14|Page generate revenue, reduce or eliminate waste, provide better customer service, save time,improve morale and/or productivity. E.Based upon this analysis, the Personnel Managerwill complete a Suggestion Evaluation form with a recommendationto accept or decline the suggestion. The form shall indicate whether or not the suggestion is feasibleand cost effective, has been adopted, any actual or estimated reduction of expenditures made possiblebythe suggestion, or reason for its rejection. The Personnel Managerwill return the Evaluation form to theGeneral Managerwithin 22 days of receiving the suggestion. If the suggestion is deemed notfeasible for implementation, the suggester will receive acopy of the evaluation. 3.Finance Manager The Personnel Manager will forward the suggestion to the FinanceManager who will analyze any tangible savings in light of the current budget. The FinanceManager will attest to the accuracy of amounts saved by signing the Suggestion Evaluation form. The Note: FinanceManager will then return the completed form to the Personnel Manager. must have All evaluations the signaturesof the personnel manager and the Finance reward recommendation manager along with the . 4.General Manager The General Managerwill review the Personnel Manager’sevaluation and determine if an award should be made.If the suggestion is acceptable and meets the criteria foran award, the General Managerwillrecommend to the Board ofDirectorsthat the suggester receive an award. The Personnel Managerwill notify the suggester thatthe suggestion and award has been recommended for approval. 5.Board of Directors A.Upon receiving a recommendation from the General Manager, the Board of Directorsshall consider therecommendation and approve it unless, after investigating the operation of the suggestion, the Boarddetermines the recommendation is not in accordance with the provisions of the Program in which event the Board shall direct the General Managerto reanalyze the suggestion andmake a new recommendation. Upon approval by the Board of Directors, the award, if any isrecommended, shall be made at a Formal Board Meeting. “closed” but not “declined” B.Suggestions will be determined if the Personnel Manageris unable todetermine an approximate implementation/adoption date within 12 months of evaluation of the suggestion(i.e., due to budgetary constraints). The suggester may retain ownership of the suggestion by resubmittingthe ideawithin one year and thirty days of notification. The suggestion must be resubmitted on a new form referencing the original suggestion control number. E. Reward Levels If a suggestion is determined to provide a tangible benefit from either additional revenues or savings in materials, equipment, overhead or deleted positions, a cash award of 20% of the first 15|Page year’s revenues/savings may be awardedto the suggester. In no event will the monetary award to any one suggestion exceed $1,000 or be less than$25. If a suggestion provides intangible benefits to a department, a certificate of commendation or a cash award up to$100 may be awarded to the suggester. These intangible benefits may include time savings, improvedmorale, improved customer service, etc. for which monetary values cannot be determined. 16|Page Costa Mesa Sanitary District Administrative RegulationsNo. 20.50 Date Approved: August 20, 2012 SUBJECT:SAFETY AWARD FOR EXCELLENCE PURPOSE:To celebrateemployees who excel in creating and maintaining a safe and healthy workplace A. Purpose To establish a Districtrecognition program celebrating employees who excel in creating and maintaining a safe and healthy workplace by encouraging peers to recognize one another for a job well done. B. Policy Costa Mesa Sanitary District is committed to safety. This commitment is largely dependent on the willingness of every individual to pursue a safe, healthful, and environmentally sound work place. C. Authority and Responsibility Every Districtemployee on active payroll status at the time of nominationwill be eligible to receive awards with the exception of the following: Members ofthe Board of Directors, the General Manager, contract staff, temporary employees, and interns. D. Procedures 1. Employee Nomination Nominationforms may be obtained from the District’s personnel manager. The nominatorshould read the instructions on the nominationform, fill the form out completely and carefully,and then return it to the Personnel Managerthrough interoffice mail. 2. Personnel Manager A.The Personnel Managerwillcompile all nominations and evaluate them against the eligibility criteria.The Personnel Managerwill also request further information and investigation if rejection of anominee is questioned the General Manager. 17|Page B.To be eligible for an award, the nominee must satisfy at least 1 or more of the 5 criteria listed below: Implementing a safety program for their division Taking an active role and being a strong advocate of safety and health Demonstrating significant improvement over previous conditions Consistently maintaining a good safety program over a number of months Making an extra effort to improve or correct a specific aspect of safety within the workplace C.The Personnel Manager will be responsible forinternal marketing and administration of the Safety Award For Excellence Program. The Personnel Managerwill compile a list of eligible nominees and an award recipient will be chosen atthe monthly staff meeting. D.The award recipient for the month will be automatically eligible for the annual Safety Person of the Year drawing. E. Reward Levels The monthly Safety Award For Excellence winner will receive recognition at the monthly staff meeting and a small gift from the District. The annual Safety Person of the Year award winner will receive recognition at the annual awards banquet and a plaque or trophy. 18|Page Costa Mesa Sanitary District Administrative Policy No. 30.00 Date Approved:June 28, 2012 SUBJECT:PERSONNEL PURPOSE:To direct staff to the appropriate document related to personnel matters I.Purpose The purpose of this regulation is to establish a manual to assist in interpreting various personnel rules, regulations, andpolicies the General Manager will issue in accordance with the Operations Code Section 3.03.060. II.Policy A.The Costa Mesa Sanitary District Staff will propose recommended PersonnelPolicies to the General Manager for approval and implementation. The General Manager shall be responsible for issuing and distributing all PersonnelPolicies. B.Approved policies will apply to and be binding on all District employees. The District will issue said PersonnelPolicies to each Districtemployee through regular updates of the adopted Employee Handbook. C.The Employee Handbookwill not supersede any memoranda of understanding that may be in effect. III.Effective Date The effective date of this Administrative Policy shall be the date first written above. 19|Page Costa Mesa Sanitary District Administrative Policy No. 40.10 Date Approved:May 12, 2005 Date Updated: June 28, 2012 SUBJECT:CONTRACT ADMINISTRATION PURPOSE:To establish consistent procedures for administration of all contracts/agreements Purpose I.: The purpose of this regulation is to establish consistent procedures for administration of all contracts/agreements (Professional Services, Consultant Services, Architect and Engineer Services) between the District and all private, public and non-profit agencies. This policy does not include sewer projects, which are governed by the “State of California Public Contract Code.” Procedure II.: A.All contracts/agreements for services rendered will be in writing and approved “as to form” by theDistrictCounsel. District Risk Managerwill verify contractor provided proof of insurance in compliance with CMSD Operations Code 7.05.030(i).Each contract/agreement will identify the name and classification of the Project Manager. B.The GeneralManager will assign projects to appropriate staff, designated as the Project Manager, responsible for contract/agreement preparation, execution, renewal, performance evaluation, progress reporting and contract payment. The project manager will have a working knowledge of all applicable rules and regulations pertaining to contract procedures. C.All contract agreements will require prior authorization from the GeneralManager or Board of Directors depending on the dollar Purchasing, Exceptions, Signatures, value of the agreement. Change Orders and Ratification requirements and thresholds are established in Chapter 4.05 of the CMSD Operations Code. D.The Clerk of the Districtor his/her designeeshall file the originals of all duly executed agreements/contracts, including approved insurance certificatesand all Exhibits.Originals of all duly executed agreements/contracts, including approved insurance 20|Page certificates, are to be filed with the Clerk of the District and a copy attached to the initiating Purchase Requisition. E.The Project Manager shall manage assigned agreements/contracts and recommend appropriate performance progress payments consistent with contract payment milestones, renewals, revisions, bond or insurance renewals or change orders or terminations at least 60 days prior to the expiration date (unless specified otherwise in the contract) and within the terms of the agreement/contract.Notification as to the changed status of the agreement/contract will be in writing to the Treasurer F.The District or the Contractor may initiate Change Orders. 1.In the case ofContractor initiated requests for Change Orders, the Project Manager shall verify whether the contract prerequisites have been met for justification of the Change Order. 2.The project manager will verify availabilityof funds with the Accounting Managerprior to submitting a change order. The change order shall identify the reason for the change order and a recommendation, source of funds and a budget adjustment when funds are not available. 3.The GeneralManager shall have the authority to approve change orders in compliance with Operations Code Section 4.05.045 4.Following General Manager or Boardapproval, Financewill issue a written Purchase Order for the Change Order to the agreement/contract, which shall be processed in the same manner as a regular Purchase Order. III.Effective Date a.The effective date of this Administrative Policy shall be the date first written above. 21|Page Costa Mesa Sanitary District Administrative Policy No. 40.20 Date Approved:May 12, 2005 Date Updated: June 28, 2012 SUBJECT:REAL PROPERTY ACQUISITION PURPOSE:To establish uniform guidelines for the purchase of District property Purpose I.: This procedure establishes uniform guidelines for the purchase of District property subsequent to approval in the annual budget.This procedure applies to properties purchased for public facilities, and other Capital Improvement projects. This procedure also applies to property the Board approves outside of the normal budgetary process. Policy II.: a.General: A.The General Managerwill assign a Project Manager to all projects this policy covers. The Project Manager will be responsible for developing a comprehensive schedule for design, appraisal and acquisition of right of way, award of bid, manpower, potential issues and construction. B.The Project Manager will determine the property to be acquired, rationale for the acquisition and financial limitations for the acquisition and fully coordinate the project with the District Treasurerand Accounting Manager. The Project Manager will submit a recommendation schedule, budget and funding source(s) to the General Managerfor approval. C.The Project Manager will determine the availability of the Real Property subject to the General Manager’sapproval. The Project Manager will notify the Real Property Agent of the property to be acquired and provide the budget limitations. The Project manager will submit all pertinent correspondence regarding the progress of real property negotiations to the General Manager. D.The Project Manager will be responsible for selecting the appraiser to be used and for approval of all appraisal contracts. Once the appraisal report is accepted, the Project Manager and Real Property Agent will establish an acceptable time schedule for negotiations (typically 30-45 days maximum). 22|Page b.Acquisition by Negotiation: A.Under the direction of the Project Manager, the Real Property Agent will negotiate for the purchase of the project. B.The DistrictCounsel will be responsible for legal advice, opinions and documents as required for the acquisition. All requests and responses will be fully documented. C.The Project Manager will submit the negotiated price and support documents to the General Managerfor presentation to the District Board of Directors. D.The Project Manager,in coordination with the DistrictCounsel and DistrictTreasurer,will determine the escrow terms and escrow closing date after considering cash availability and will notify the General Managerand Real Property Agent of the approved escrow closing date. Following DistrictCounsel review, the Project Manager shall provide written authorization approving the terms of each escrow. E.The Project Manager will request approval from the Treasurerand Accounting Managerto obtain a warrant. The Treasurer will approve the warrant request and recommend it to the General Managerfor approval. The General Managerwill approve the warrant request and submit it for District Board action. The Treasurer will release the warrant for deposit in escrow no sooner than two days before escrow closes. F.Following District Board of Directors approval, the Real Property Agent will transmit the warrant, District obligations under the terms of the escrow agreement and ensure all necessary documents are recorded. c.Acquisition by Condemnation Lawsuit: A.Under Project Manager direction, the Real Property Agent will submit all necessary documentation to the DistrictCounsel and the General Manager. B.The DistrictCounsel will prepare or approve all documentation necessary for public hearings.The ProjectManager will ensure all required documentation is available for the public hearing. C.The District Board of Directors shall delegate the specific authority to the DistrictCounsel to culminate the acquisition of the property when the District Board adopts the Resolution of Necessity to Condemn. D.After the condemnation lawsuit is filed, the DistrictCounsel will keep the Project Manager and the Real Property Agent advised on: 23|Page 1.Any changes in District appraisal of the property, and 2.the amount of all demands bythe property owner and any other persons entitled to payment. E.Under direction of theProject Manager and following judgment or settlement in the condemnation lawsuit, the Real Property Agent will be responsible for recording the necessary document, obtaining title insurance if required, and taking any other steps needed to effectuate transfer of title to the District. d.Relocation: The Project Manager will be responsible for coordinating any relocation assistance as applicable and adhere to all applicable City, State and Federal relocation assistance guidelines. III.Effective Date a.The effective date of this Administrative Policy shall be the date first written above. 24|Page Costa Mesa Sanitary District Administrative Policy No. 40.30 Date Approved: May 12, 2005 Date Updated: June 28, 2012 SUBJECT:PETTY CASH POLICY PURPOSE:To establish a policy and procedure for the process by which petty cash can be obtained, used, replenished, and audited I. Purpose The purpose of this policy/procedure is to describe the process by which petty cash can be obtained, used, replenished, and audited. II. Scope Petty cash may be required to pay for incidental services and purchases. This policy defines the petty cash request and approval process and the process by which funds shall be maintained and replenished. III. Responsibility Assignments A.Primary responsibility for updating this policy rests with the General Manager. B.The Department managers hold primary responsibility for approving petty cash requests and forimplementing and assuring compliance with this policy/procedure. C.Each employee is accountable for accurately completing the petty cash request, obtaining proper approval, safeguarding the obtained cash, and providing documentation (such as a receipt) for the use of funds. D.Financeis responsible for authorizing the replenishment of petty cash funds and overseeing audits of petty cash. 25|Page E.Financeis responsible for processing the transactions through Accounts Payable and posting to the general ledger account indicated on the petty cash receipt. F.Petty Cash Custodian is accountable for safeguarding the petty cash he/she control, properly distributing the petty cash, and requesting reimbursements. VI. Procedure A.General 1.Petty cash box shall be protectedfrom misappropriation and theft by keeping it locked when not in use and stowing it in a secure area such as locked drawer. Physical access to the cash and cash receipt records shall be limited to the Petty Cash Custodian. 2.Petty cash funds will not be given to persons who are not employees of the District. B.Disbursements $100.00 1.Petty cash disbursements are limited to or less. 2.The District employees in need of petty cash funds must: a)Accurately & completely fill out a Petty Cash Request in ink. ThePetty Cash forms can be found in the District Public drive in the Petty Cash file. b)Obtain an approval and general ledger Account (charge-to- account) on the Petty Cash Request from the employee’s department manager. c)Attach documentation of expenditures(receipts) to the Petty Cash Request, if the request is a reimbursement. d)Present the Petty Cash Request to the Petty Cash Custodian, and sign the Petty Cash Request upon receipt of monies. 3.Petty Cash Custodian will sign on the Petty Cash Request afterthe employee has received the funds to which he/she is entitled. 4.General Manager and department managers need dual signatures and cannot approve their own petty cash request. 26|Page 5.After receiving a cash advance, employees are responsible for providing documentation (such as a receipt) and returning the change within five (5)business days of the receipt of the funds. Petty Cash Custodian shall inform the employee’s department manager whenever an employee fails to turn in receipt(s) or change within the required period. 6.Under no circumstances will additional funds be given to any employee who has failed to turn in receipt(s) and change from a previous cash advance. Failure to turn in receipts may result in disciplinary action, including loss of the privilege of using petty cash. 7.Petty Cash may be obtained for ultimate distribution to another authorized party (such as a seminar attendee). The employee receiving the cash from the Petty Cash Custodian signs the petty cash request as he/she receives the funds from the Custodian. The ultimate recipient of the funds must sign a receipt as proof he/she received the funds. The receipt, which could be a duplicate petty cash request, must be given to the Petty Cash Custodian within five (5) business days. C.Petty Cash Control Sheet The Petty Cash Custodian shall maintain records of the use of petty cash by keeping the Petty Cash requests and recording all transactions on the Petty Cash Control Sheet Immediately upon receipt or disbursement of petty cash. The amountof cash in the Petty Cash Box should always equal the current balance on the Petty Cash Control Sheet. D.Replenishment 1.The Request for Petty Cash Replenishment, Petty Cash requests (includes cash register receipt or other documents) Petty Cash Control Sheet and Petty Cash Drawer are turned-in by the Petty Cash Custodian to Financefor review, audit of petty cash drawer funds, and approval at the end of each month or when the balance of cash in drawer falls below $100. 2.The approved Petty Cash Replenishment Request is forwarded to Accounts Payable for processing as part of the next regularly scheduled cash disbursement. Financewill present the check to the bank for payment and deliver the cash funds to the Petty Cash Custodian. The Petty Cash Custodian will acknowledge receipt of 27|Page funds with his/her signature on the Request for Petty Cash Replenishment form. E.Audits 1.Any Discrepancy in daily balancing must be reported to the General Manager immediately, who shall investigate and take appropriate action. 2.Financeshall audit the petty cash via the Petty Cash Control Sheet at his/her discretion, but not less than twice a year. The amount of cash in the cash box should always equal the amount on the Petty Cash Control Sheet. 28|Page Costa Mesa Sanitary District Administrative Policy No. 40.40 Date Approved: February 28,2011 SUBJECT:PURCHASING POLICY PURPOSE:To provide District staff and consultants with policies and procedures to be used in the purchase of supplies, services, and equipment I.Purpose The purpose of this regulation is to establish a manual to provide District staff and consultants with policies and procedures to be used in the purchasing of supplies, services, and equipment while maintaining fiscal responsibility in the procurement process. All policies and procedures set forth in this manual are designed to insure that procurements are being accomplished in a timely, efficient manner at the most economical cost to the taxpayers. II.Policy A.The District Board of Directors adopted the purchasing policies and procedures as set forth in Title 4, Chapter 4.04 of the District’s Operations Code on October 26, 2010. The Purchasing Ordinance begins on page 29 of the Operations Code. B.Finance is responsible for periodic updates to the Purchasing Policy. C.Approved policies will apply to and be binding on all District employees. III.Effective Date The effective date of this Administrative Policy shall be the date first written above. 29|Page Costa Mesa Sanitary District Administrative Policy No. 50.00 Date Approved: May 12, 2005 Date Updated: June 28, 2012 SUBJECT:LIABILITY CLAIM PROCEDURES PURPOSE:To provide District staff procedures to promptly process, evaluate, and resolve third party claims Purpose I.: The District is a member of the Special District Risk Management Authority (SDRMA). This regulation establishes procedures to promptly process, evaluate and resolve claims in the most effective and efficient manner. Conduct After an Accident II.: Employees should not make statements about fault to parties involved in the accident, but should only present identification and insurance information. Employees should also avoid making “gratuitous remarks” such as “we’ve been meaning to fix that pothole” or “this always happens.” Loss Reporting III.: Effective claims management relies on the prompt reporting and thorough investigation of losses to avoid needless litigation and unnecessary costs. a.Incidents occurring on District property or involving District employees from which a claim could result, or in which the District could be held liable, must be reported promptly to the General Managerand labeled “CONFIDENTIAL” with a copy to the Administrative Service Manager, acting as the District Safety Officer. Allreport fields should be completed, include the following: A.Name, address and phone number of reporting party; B.Date and time of the incident; C.Exact location of the incident; D.Name of person(s) sustaining injury; E.Description of the injuries and complaints; F.Description of property involved (if vehicle: make, model and year); G.Description of property damage; H.Description of how the incident occurred; I.Names, addresses and phone numbers of witnesses. 30|Page b.All reports shall be completed and submitted immediately for reporting to SDRMA. “Immediately” is defined as any time, day or night, within minutes of such accident, regardless of whether the incident occurs during or outside of standard working hours. c.In all traffic collision incidents involving District vehicles, the official or employee shall immediately notifythe Police Department and request the presence of an officer for the purpose of filing anAccident Report. A “District vehicle” is defined as any vehicle the District owns, leases or rents. d.After the initial reporting, any documents, police reports, correspondence, telephone call, inquiries from interested parties or other information bearing upon the incident should be documented and reported to the Administrative Service Managerfor reporting to SDRMA, noting sources, dates, times and other relevant information. e.All forms are available from the Administrative Service Managerand as provided in the District SDRMA Property and Liability Coverage’s notebook. Claim Presentation IV.: A claimant, or their attorney, is required to file a claim with the Costa Mesa Sanitary District andSDRMA shall review the claim for appropriate action. Claim Investigation V.: a.The Administrative Service Managerwill coordinate investigation requirements with SDRMA, providing all reported information and any additional information including but not limited to photographs, diagrams and other applicable reports on file. b.Requests for information, District records, or the taking of statements from District employees from outside sources should be referred to SDRMA. District employees are instructed to give information concerning accidents or claims only to the Administrative Service Manager,General Manager, SDRMA, District Counsel, or their authorized representatives. Lawsuits VI.: Upon service of Summons and Complaint (by mail or personal service), the Administrative Service Managerand/or individual employee receiving it must immediately transmit these papers to the District Counsel and SDRMA with details as to date, time, place and how served. VII.Effective Date The effective date of this Administrative Policy shall be the date first written above. 31|Page