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4e - Section 7.01.040 Containers Protecting our community's health and the environment by providing solid waste and sewer collection services. www.cmsdca.gov Costa Mesa Sanitary District ….an Independent Special District Memorandum T o: Board of Directors Via: Scott Carroll, General Manager From: Javier Ochiqui, Management Analyst Date: October 15, 2013 Subject: Section 7.01.040 Containers Summary The District’s Operations Code Section 7.01.040 Containers – states, that, “… c ontainers used for residential collection shall be those provided by the District through its franchisee. Said containers shall be standardi zed to allow for fully and semi - automated collection as determined and provided by the District … no person may use any other type of container after the standardized containers are provided …(c) All trash (as defined in this Code along with exclusions) must be placed inside the container …” Therefore, based on our current contract agreement with CR&R, all residents must use trash carts in order to receive trash collection services. Staff Recommendation That the Board of Directors provide staff with direc tion on how to provide trash services to handicapped and/or disabled persons who do not want and/or do not have room for a trash container. Analysis On August 26, 2013, a Costa Mesa Sanitary District (CMSD) resident called CR&R Customer Service, and info rmed them that their trash was missed. CR&R asked if both trash containers were missed or if it was just one. The resident stated that she has lived in this property for over 20 years, and has never had trash containers , and that her trash bag that was lef t next to her neighbor’s containers was missed. CR&R asked what happened to her trash containers. The resident stated that she did not know. However, a ccording to CR&R’s inventory records, the address shows that they have two 60 -gallon containers. Board of Directors October 15 , 201 3 Page 2 of 3 When CR&R told her that they would deliver new carts she refused, and stated that she is disabled and cannot roll -out the containers herself, nor lift the lid. CR&R suggested a container without a lid, and offered free “walk up service” (containers would be pu lled out for the customer as a courtesy) and she declined, stating that she has no room, and did not want trash containers. The resident also stated that she will be fined by her homeowner association if she leaves her trash containers outside. CMSD’s Co de Enforcement Officer visited the site and indicated that space was tight since the resident has lots of plants on her property, including the main walk way (Attachment 1). Even though we have been servicing her without containers, our current agreement d oes not allow for special trash bag pick -up services. CR&R has also indicated that they cannot continue to service this account via trash bags due to safety reasons. CR&R has stated that if we do it for one individual that we would need to do it for all an d that doing so will decrease efficiency. Strategic Plan Element & Goal This item complies the with objective and strategy of Strategic Element 2.0, Solid Waste, which states: “Objective: Our objective is to manage the collection and recycling of resi dential trash in the most economical and environmentally friendly way.” “Strategy : We will do this by looking for ways to improve efficiencies, achieve high customer satisfaction, and considering prudent new recycling methods.” Legal Review Not applicabl e at this time. Environmental Review Collecting refuse in containers or collecting bags of trash as part of a regular trash collection program is not a disturbance of the environment similar to grading or construction and is not a project under CEQA or the District’s CEQA Guidelines. Financial Review If the Board decides to offer walk up bag services to all disabled CMSD customers, CMSD will need to negotiate with CR&R on a rate, if any, that would be acceptable to all parties. Therefore, the financial impact is unknown as this time. Public Notice Process Copies of this report are on file and will be included with the complete agenda packet for the October 15, 2013 Board of Directors Study Session at District Headquarters and posted on the District ’s website . Board of Directors October 15 , 201 3 Page 3 of 3 Attachments: 1. Pictures of the Property Attachment 1