09 - EMPLOYEE SAFETY PROGRAMItem 09
xf COS7-0 L - �1ES.� 5.��T .XR DISTRICT
R
... an Independent Specia[ District
Memorandum
To: Board of Directors
Via: Scott Carroll, General Manager
From: Anna Sanchez, Administrative Service Manager
Date: August 20, 2012
Subject: Costa Mesa Sanitary District Employee Safety Program
Summary
District employee safety is a top priority for the Costa Mesa Sanitary District. In July
2012, staff conducted a safety perception survey that was distributed to all District
employees. Below are the findings from that survey with a summary in program
enhancements that will be implemented in the following months.
Staff Recommendation
That the Board of Directors receive and file this report.
Analysis
District employee safety is a top priority for the Costa Mesa Sanitary District. The
Board of Directors has made employee safety a strategic goal (Strategic Plan Element
6.0).
As a result, the District utilizes several methods to continuously train and enhance
staff's knowledge and safety competency. Many District policies and procedures have
been developed and implemented in the last fiscal year. The Workplace Illness and
Injury Prevention Plan, the Heat Illness Prevention Program, Fleet Safety Policy,
Respectful Workplace, and various others.
Protecting our community's (eaft6 and tfie environment 6y providing sofid waste andsewer collection services.
unm. crosdca.gov
Board of Directors
August 20, 2012
Page 2 of 3
• Weekly tailgate meetings with field staff conducted by the field supervisor
• Project tailgate meetings with field staff and contractors conducted by the field
supervisor to ensure all safety measures and /or protocols are in place before a
large project commences
• Monthly safety meetings with administrative staff to review safe practices in the
office (topics include hazard recognition, first iad, safety attitudes, strains and
sprains, resolving conflicts, back safety, etc.)
• Quarterly safety training conducted with SDRMA's Target Solutions web -based
module (topics include sexual harrassment awareness, defensive driving, blood
borne pathogen, etc.)
Additionally, field staff are required to undergo annual certification courses that include
confined space training and respirator training for use in the field. The District has
also recently purchased respirators for the field staff should they need them during the
course of their job performance. A Respiratory Protection Program that details how
staff should operate under conditions that require respirator use has also been
developed and implemented.
In late June 2012, all District staff participated in hands -on First Aid/ CPR/ AED
training and earned the appropriate certifications to administer First Aid/ CPR. The
District also purchased and installed two Artificial Electronic Defibrillators (AEDs),
further demonstrating the District's commitment to safety and instilling a safety culture
among staff.
In July 2012, staff conducted a Safety Perception survey that was distributed to all
District employees, to assist management staff in determining areas for improvement
in the District's safety program. The survey results are attached (Attachment A).
Overall, the results were extremely positive. The only area where staff felt there was a
need to improve was in recognizing staff for demonstrating desirable or safe behavior
(chart 4 in the Attachment).
As a result, a new employee recognition program has developed, will be implemented
in the following months. The new recognition program will allow individual employees
to nominate their peers for witnessing them performing a job function safely or taking
action to mitigate a safety concern. The nominations will be announced at the monthly
All Hands staff meeting and a winner will be chosen from the nominations to receive
the "Safety Person of the Month" award. This person will not only be given recognition
that month, they will be entered into the drawing for "Safety Person of the Year". Each
nominee for the "Safety Person of the Year" award may be entered more than once,
so this will encourage participation by peers during the monthly drawings.
Strategic Plan Element & Goal
This item complies with Strategic Element 6.0., Personnel /Organizational Management
and Strategic Goal No. 6.1., Enhance existing safety plan.
Board of Directors
August 20, 2012
Page 3of3
Legal Review
Not applicable.
Financial Review
The "Safety Person of the Month" and the "Safety Person of the Year" employee
recognition program cost the District approximately $105 annually.
Public Notice Process
Copies of this report are on file and will be included with the entire agenda packet for
the August 20, 2012 Board of Directors meeting at District Headquarters and on
District website.
Attachments: Results of Safety Management Perception Questionaire
Safety Management Perception Questionaire
Are achievable safety goals and objectives set?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
10.0%
1
Usually
30.0%
3
Always
60.0%
6
answered question
10
skipped question
0
Do employees understand how to work safely?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
70.0%
7
answered question
10
skipped question
0
Are achievable safety goals and objectives set?
Do employees understand how to work safely?
a Do Not Know
■ Never
13 Rarely
o Sometimes
■ Usually
®Always
® Do Not Know
■ Never
o Rarely
o Sometimes
■ Usually
BAlways
Safety Management Perception Questionaire
Do managers and supervisors set a safety example?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
70.0%
7
answered quesbFon
10
skipped q& —ffon
0
Do employees receive adequate recognition for desirable or safe behavior?
Answer Options
Response
Response
Percent
Count
Do Not Know
10.0%
1
Never
0.0%
0
Rarely
0.0%
0
Sometimes
50.0%
5
Usually
30.0%
3
Always
10.0%
1
enswer»dquesUon
10
skipped quest5bn
0
Do managers and supervisors set a safety example?
eDo Not Know
■Never
a Rarely
aSometimes
■Usually
OAlways
Do employees receive adequate recognition for desirable or safe behavior:
B Do Not Know
■Never
C3 Rarely
aSometimes
■Usually
■Always
Safety Management Perception Questionaire
Is undesirable or unsafe behavior corrected?
Response
Answer Options
Response
Response
Count
Percent
Count
Do Not Know
10.0%
1
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
60.0%
6
10
answered question
skipped question
0
skipped question
Do managers and supervisors understand employees' safety needs,
10
0
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
50.0%
5
Always
50.0%
5
answered question
10
skipped question
0
Is undesirable or unsafe behavior corrected?
M Do Not Know
■ Never
0 Rarely
O Sometimes
■ Usually
o Always
Do managers and supervisors understand employees'safety needs, concerns,
and problems?
SDo Not Know
■Never
ORarely
OSometimes
■Usually
®Always
Safety Management Perception Questionaire
Do managers and supervisors take action on an ongoing basis to deal with
employees' safety needs, concerns, and problems?
Answer Options
Response
Response
Percent
Count
Do Not Know
10.0%
1
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
10.0%
1
Always
80.0%
8
answered question
10
skipped question
0
Are managers' and supervisors' safety expectations adquately
communicated to employees?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
10.0%
1
Always
90.0%
9
answered question
10
skipped question
0
Do managers and supervlsors take action on an ongoing basisto deal with
employees'safety needs, concerns, and problems?
BDo Not Know
■Never
ORarely
0 OSomel'Imes
■Usually
BAhvays
Are managers' and supervisors' safety expectations adquately communicated to
employees?
BOo Not Know
■Never
ORarely
OSometimes
musually
BAlwayS
Safety Management Perception Questionaire
Is there adequate two -way communication (dialogue) between employees
and management?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
40.0%
4
Always
60.0%
6
50.0%
answered question
10
50.0%
skipped question
0
Are employees properly assigned so they can do their jobs in a safe
manner?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0°%
0
Sometimes
0.0%
0
Usually
50.0%
5
Always
50.0%
5
answered quesllon
skipped question
10
0
Is there adequate two -way communication (dialogue) between employees and
management?
aDo Not Know
ONever
o Rarely
o Sometimes
■Usually
®Always
Are employees properly assigned so they can do theirjobs in a safe manner?
®Do Not Know
■Never
o Rarely
o Sometimes
■Usually
■Always
Safety Management Perception Questionaire
Are there enough people to do the work safely?
Answer Options
Response
Response
Response
Percent
Count
Do Not Know
0.0°%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
60.0%
6
Always
40.0%
4
7
answered question
10
10
skipped question
0
Are employees given authority to take action to prevent mishaps?
Answer Options
Response
Response
Percent
Count
Do Not Know
10.0%
1
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
20.0%
2
Always
70.0%
7
answered question
10
skipped question
0
Are there eno
ugh people to do the work safely?
aDo Not Know
■Never
o Rarely
oSometimes
■Usually
®Always
Are employees given authority to take action to prevent mishaps?
®Do Not Know
■Never
DRarely
oSometimes
■Usually
®Always
Safety Management Perception Questionaire
Is effective leadership demonstrated by example and attitude on the part of
managers and supervisors?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
40.0%
4
Always
60.0%
6
answered question
10
skipped question
0
Does the District's safety system deal positively with the investigation of
incidents?
Answer Options
Response
Response
Percent
Count
Do Not Know
30.0%
3
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
40.0%
4
answered question
10
skipped question
0
Is effective leadership demonstrated by example and attitude on the part of
managers and supervisors?
e Do Not Know
■ Never
o Rarely
❑ Sometimes
•Usually
o Always
Does the Districts safety system deal positivelywith the investigation of incidents?
® Do Not Know
• Never
O Rarely
o Sometimes
■Usually
o Always
Safety Management Perception Questionaire
Is the safety system that is in place for dealing with report hazards and/or
safety concerns understood and supported at all levels of the organization?
Answer Options
Response
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
60.0%
6
Always
40.0%
4
90.0%
ensm adquesDbn
10
answered question
skd pad quesgen
0
Are employees held accountable for working in a safe manner?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
10.0%
1
Always
90.0%
9
answered question
10
skipped question
0
Is the safety system that Is In place for dealing with report hazards and/or safety
concerns understood and supported at all levels of the organization?
aDo Not Know
■Never
ORarely
OSometimes
•usually
eAlways
ii
Are employees held accountable for worldng in a safe manner?
a Do Not Know
■Never
ORarely
OSometimes
■Usually
aAlways
Safety Management Perception Questionaire
Are employees held accountable for maintaining work place order?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
70.0%
7
answered question
10
skipped question
0
Are facilities, equipment, and work stations designed with safety in mind?
10
0
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
40.0%
4
Always
60.0%
6
answeredquestion
10
skipped question
0
Are employees held accountable formaintaining workplace order?
Are facilities, equipment, and work stations designed with safety in mind?
aDo Not Know
■Never
o Rarely
oSometimes
■usually
mAlways
aDo Not Know
■ Never
o Rarely
o Sometimes
■ usually
®Ahvays
Safety Management Perception Cluestionaire
Are there adequate equipment, tools, and materials to do the job in a safe
manner?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
40.0%
4
Always
60.0%
6
80.0%
answeredques8on
10
20.0%
slopped question
0
Is there proper repair of the facility and equipment to prevent safety
problems?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
80.0%
8
Always
20.0%
2
answered question
skipped question
10
0
Are there adequate equipment, tools, and materials to do the Job In a safe manner!
3 D Not Know
■Never
o Rarely
oSometimes
■Usually
BAlways
Is there proper repair of the facility and equipment to prevent safety problems?
BDo Not Know
■Never
o Rarely
oSomefimes
■Usually
BAlways
Safety Management Perception Questionaire
Is housekeeping acceptable/ adequate?
Answer Options
Response
Response
Answer Options
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
20.0%
2
Usually
60.0%
6
Always
20.0%
2
Always
answeredquestion
10
skipped question
0
Are safety procedures developed?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
10.0%
1
Usually
20.0%
2
Always
70.0%
7
answered question
10
skipped question
0
Is housekeeping acceptable/ adequate?
BDo Not Know
■Never
DRarely
a Sometimes
■Usually
®Always
Are safety procedures developed?
NDo Not Know
■Never
DRarely
DSometimes
■Usually
sAlways
Safety Management Perception Questionaire
Are safety procedures satisfactory?
Answer Options
Response
Response
Response
Percent
Count
Do Not Know
20.0%
2
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
10.0%
1
Always
70.0%
7
70.0%
answered question
answered question
skippers question
10
0
Are employees trained in safety procedures?
`
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
70.0%
7
answered question
10
skipped question
0
Are safety procedures satisfactory?
Are employees trained in safety procedures?
® Do Not Know
■Never
o Rarely
aSometimes
■Usually
mAlways
19 Do Not Know
■ Never
o Rarely
a Sometimes
■Usually
®Always
Safety Management Perception Questionaire
Are employees sufficiently trained in safety procedures?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
50.0%
5
Always
50.0%
5
answered question
10
skipped question
0
Is follow -up or refresher safety training provided?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
70.0%
7
answered question
10
skipped question
0
Are employees sufficiently trained in safety procedures?
aDo Not Know
■Never
o Rarely
ci Sometimes
■ usually
■Always
Is follow-up or refresher safety bWning provided?
DDo Not Know
■Never
o Rarely
oSometimes
■Usually
®Always
Safety Management Perception Questionaire
Are safety procedures enforced?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
70.0%
7
answered question
10
skipped question
0
Are safety procedures followed by managers and supervisors?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
70.0%
7
answered question
10
skipped question
0
Are safety procedures enforced?
Are safety procedures followed by managers and supervisors?
BDo Not Know
■Never
o Rarely
o Sometimes
■Usually
IaAlways
BDo Not Know
•Never
DRarely
DSometimes
■Usually
BAlways
Safety Management Perception Questionaire
We talk about safety mistakes as opportunities to learn rather than to find
fault or fix blame.
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
20.0%
2
Usually
20.0%
2
Always
60.0%
6
answered question
10
skipped question
0
Are identified safety problems property analyzed in a timely manner?
Answer Options
Response
Response
Percent
Count
Do Not Know
10.0%
1
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
40.0%
4
Always
50.0%
5
answered question
10
skipped question
0
We talk about safety mistakes as opportunities to lea m rather than to find fault or
fix blame.
aDo Not Know
■Never
o Rarely
o Sometimes
■Usually
MAlways
Are identified safety problems properly analyzed in a timely manner?
aDo Not Know
■Never
o Rarely
oSometimes
■Usually
DAlways
Safety Management Perception Questionaire
Are identified safety problems promptly corrected?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
70.0%
7
answeredquestlon
10
skipped question
0
Are safety procedures known by employees?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0 -0%
0
Usually
40.0%
4
Always
60.0%
6
answered question
10
sldpped qu -tion
0
Are identified safety problems promptly corrected?
t9 Do Not Know
■ Never
o Rarely
oSometimes
■ Usually
®Always
Are safety procedures known by employees?
®Do Not Know
■Never
oRarely
oSometimes
■ Usually
®Always
Safety Management Perception Questionaire
Are safety procedures complied with by employees?
Answer Options
Response
Response
Response
Percent
Count
Do Not Know
10.0%
1
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
30.0%
3
Always
60.0%
6
4
answered question
answered question
10
skipped question
skipped question
10
0
Do employees know how to recognize safety hazards and problems?
Answer Options
Response
Response
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
60.0%
6
Always
40.0%
4
answered question
10
skipped question
0
V procedures complied with by employees?
Do employees know how to recognize safety hazards and problems?
®Do Not Know
■ Never
DRarely
aSometimes
■usually
®Always
mDo Not Know
■Never
DRarely
osometimes
■Usually
■Always
Safety Management Perception Cluestionaire
Are available tools, equipment, materials used by employees?
Answer Options
Response
Response
Answer Options
Percent
Count
Do Not Know
0.0%
0
Never
0.0%
0
Rarely
0.0%
0
Sometimes
0.0%
0
Usually
40.0%
4
Always
60.0%
6
Always
answered question
10
skipped question
0
Do employees report hazards?
Answer Options
Response
Response
Percent
Count
Do Not Know
10.0%
1
Never
0.0%
0
Rarely
0.0%
0
Sometimes
10.0%
1
Usually
40.0%
4
Always
40.0%
4
answered question
10
skipped question
0
Are available tools, equipment, materials used by employees?
• Do Not Know
■Never
.Rarely
.Sometimes
■Usually
®Always
Do employees report hazards?
Is Do Not Know
■ Never
DRarely
Dsometimes
■ usually
®Always