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2022_11_09_cac11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#1/2 Wednesday, November 9, 2022 Citizens Advisory Committee Meeting Time: 6:00 p.m. Location: Costa Mesa Sanitary District - 290 Paularino Ave., Costa Mesa, CA 92626 *** IMPORTANT NOTICE REGARDING NOVEMBER 9, 2022 CITIZENS ADVISORY COMMITTEE MEETING This hybrid in-person and teleconferenced meeting will utilize electronic means consistent with State of California Assembly Bill 361 (Gov. Code § 54953(b)(3)). *** The livestream of the meeting can be viewed by clicking the "Video" icon on this page (which will be made available at the start of the meeting) or by visiting www.youtube.com/CostaMesaSanitary. *** To participate in the meeting by computer: 1. Copy and past the following into your browser - https://us02web.zoom.us/join 2. Enter the Meeting ID number - 837 0100 6805 3. Click "Join." *** To join the meeting with a mobile device: 1. Download the Zoom app at the Google Play Store (for Android devices) or the App Store (for Apple devices) 2. Open the Zoom app. Select "Join a Meeting." 3. Enter Zoom Meeting ID. Select "Join Meeting." *** To join the meeting by phone: 1. Call 1-669-900-6833. 2. You will be asked to enter the Meeting ID number. Dial 837 0100 6805# 3. Lastly, you will be asked to enter your Participant ID. Press the # symbol again to bypass this step. *** Public Comments: Members of the public can submit any comments in real time during the meeting or prior to the meeting in writing for the Board of Directors' consideration by sending them to the District Clerk, Noelani Middenway, at nmiddenway@cmsdca.gov. Those comments will be made part of the official public record of the meeting. *** Obtaining Agenda Materials: The public is entitled to copies of all documents that are made part of the agenda packet. If any document or other writing pertaining to an agenda item is distributed to all or a majority of the Board after the packet is prepared, a copy of that writing may be obtained from the District Clerk's Office. *** In Compliance with ADA: Contact District Clerk, Noelani Middenway, at (949) 645-8400, 48 hours prior to meeting if assistance is needed (28 CFR 35.102.35.104 ADA Title II). A. OPENING ITEMS 1. Call to Order 2. Roll Call 3. Public Comments - Speakers will be limited to three minutes. The three minutes per speaker time allotted may be extended for good cause by a majority vote of the committee). B. ITEM 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#2/2 1. Approve the Citizens Advisory Committee Meeting Minutes of September 14, 2022 2. Project 341 Elden FM Redundancy & Elden PS Overland Emergency Bypass Pumping Improvement Implementation Plan 3. Receive and File CMSD Fats Oil Grease (FOG) Control Program Annual Assessment Report 4. Delay Reviewing Proposed Adjustments to Fixture and Plan Check Fees and Recommending Board Approval 5. Receive and File FY 2021-22 CR&R Performance Review C. CLOSING ITEMS 1. Committee Member Comments 2. Board/Staff Comments 3. Adjournment 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#1/15 Wednesday, November 9, 2022 Citizens Advisory Committee Meeting Time: 6:00 p.m. Location: Costa Mesa Sanitary District - 290 Paularino Ave., Costa Mesa, CA 92626 *** IMPORTANT NOTICE REGARDING NOVEMBER 9, 2022 CITIZENS ADVISORY COMMITTEE MEETING This hybrid in-person and teleconferenced meeting will utilize electronic means consistent with State of California Assembly Bill 361 (Gov. Code § 54953(b)(3)). *** The livestream of the meeting can be viewed by clicking the "Video" icon on this page (which will be made available at the start of the meeting) or by visiting www.youtube.com/CostaMesaSanitary. *** To participate in the meeting by computer: 1. Copy and past the following into your browser - https://us02web.zoom.us/join 2. Enter the Meeting ID number - 837 0100 6805 3. Click "Join." *** To join the meeting with a mobile device: 1. Download the Zoom app at the Google Play Store (for Android devices) or the App Store (for Apple devices) 2. Open the Zoom app. Select "Join a Meeting." 3. Enter Zoom Meeting ID. Select "Join Meeting." *** To join the meeting by phone: 1. Call 1-669-900-6833. 2. You will be asked to enter the Meeting ID number. Dial 837 0100 6805# 3. Lastly, you will be asked to enter your Participant ID. Press the # symbol again to bypass this step. *** Public Comments: Members of the public can submit any comments in real time during the meeting or prior to the meeting in writing for the Board of Directors' consideration by sending them to the District Clerk, Noelani Middenway, at nmiddenway@cmsdca.gov. Those comments will be made part of the official public record of the meeting. *** Obtaining Agenda Materials: The public is entitled to copies of all documents that are made part of the agenda packet. If any document or other writing pertaining to an agenda item is distributed to all or a majority of the Board after the packet is prepared, a copy of that writing may be obtained from the District Clerk's Office. *** In Compliance with ADA: Contact District Clerk, Noelani Middenway, at (949) 645-8400, 48 hours prior to meeting if assistance is needed (28 CFR 35.102.35.104 ADA Title II). A. OPENING ITEMS Subject 1. Call to Order Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#2/15 A. OPENING ITEMS Member Position Term Elodie Katz Chair 2021-23 Sue Lester Vice Chair 2021-23 Annette Watson Member 2022-24 Cindy Brenneman Member 2021-23 Daniel Baume Member 2022-24 Dean Fisher Member 2022-24 Dickie Fernandez Member 2022-24 Jeff Arbour Member 2021-23 Judith Gielow Member 2021-23 Michael Tou Member 2022-24 Rosemarie Chora Member 2022-24 Subject 2. Roll Call Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#3/15 A. OPENING ITEMS Subject 3. Public Comments - Speakers will be limited to three minutes. The three minutes per speaker time allotted may be extended for good cause by a majority vote of the committee). Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type Procedural 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#4/15 B. ITEM To: Citizens Advisory Committee Via: Scott Carroll, General Manager From: Gina Terraneo, Management Analyst II Date: November 9, 2022 Subject: Approve the Citizens Advisory Committee Meeting Minutes of September 14, 2022 Summary The recorded minutes of the September 14, 2022 Citizens Advisory Committee Meeting are hereby submitted to the Citizens Advisory Committee for review and approval. Analysis Attached to the staff report are the minutes for the Citizens Advisory Committee Meeting on September 14, 2022. Staff Recommendation That the Citizens Advisory Committee approves the meeting minutes as presented. Legal Review Not applicable. Environmental Review Consideration of public meeting minutes is an administrative matter and is exempt from the requirements of the California Environmental Quality Act (CEQA) (Public Resources Code Section 21000 et. seq.). Section 15300.4 of CEQA allows an agency while establishing its own procedures “to list those specific activities which fall within each of the exempt classes”, and the District has adopted “CEQA Guidelines and Implementing Procedures” that state on page 6 ”Projects” does not include …. C. Continuing administrative or maintenance activities.” Financial Review Not applicable. Public Notice Process Copies of this report are on file and will be included in the complete agenda packet for the November 9, 2022 Citizens Advisory Committee Meeting at District Headquarters and posted on the District’s website. Alternative Actions 1. Do not approve the meeting minutes as presented. 2. Direct staff to report back with more information. File Attachments minutes_2022_9_14_cac.pdf (200 KB) Subject 1. Approve the Citizens Advisory Committee Meeting Minutes of September 14, 2022 Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type Action, Minutes Recommended Action That the Citizens Advisory Committee approves the meeting minutes as presented. Minutes View Minutes for Sep 14, 2022 - Citizens Advisory Committee Meeting 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#5/15 B. ITEM To: Community Advisory Committee From: Mark Esquer, P.E., District Engineer Date: November 9, 2022 Subject: Project 341 Elden FM Redundancy & Elden PS Overland Emergency Bypass Pumping Improvement Implementation Plan Summary The District has been considering improvements to increase reliability and reduce the potential for future sewer spills at the Elden Pump Station. At a capacity of almost 4,000 gallons per minute, an hour of run time can discharge up to 240,000 gallons of sewage. The existing station has two full-duty pumps, one 18-inch pressure pipe (forcemain), and a back-up/emergency standby engine-driven pump. The forcemain moves sewage from the Elden PS across the SR-55 Newport Freeway to a gravity sewer in Fair drive near the County Fairgrounds entrance. The forcemain travels through the SR-55 Mesa Drive overpass bridge. District staff has some concerns regarding potential damage to the bridge and forcemain by a major earthquake. Maintainability, condition assessment, and time required to perform repairs are additional concerns. To address the District concerns, a project to construct a redundant forcemain system is being proposed. The proposed project will require 3 to 5 years for implementation. What happens if a major earthquake occurs over the next 3 to 5 year period? The District has an emergency bypass plan that involves hiring pumping trucks to move sewage across the SR-55 freeway. The District recently used pumping trucks to bypass-pump the Elden forcemain; as part of the Air-Release Valve Removal. As a result of that experience, along with concerns about a major pipe failure or earthquake damage, the District is reviewing the current approach for emergency bypassing of sewage. Should the need for more than a few hours of truck-type bypass pumping be required, District is recommending that an overland-option for emergency bypass pumping be developed and implemented. This overland bypass plan would be required until the 341 Elden FM Redundancy project is constructed. An overland-option for emergency bypass pumping will generally consists of temporary flexible piping being installed along the City streets to the downstream gravity sewer. The existing District pumps at the Elden station would be used to pump sewage through the temporary piping. The Elden FM Redundancy project proposes to construct a new forcemain under the SR-55 Newport Freeway. The proposed route would proceed northerly along Mesa Drive, then along northbound Newport Blvd to a location across from Arlington Drive, then under the freeways, then along southbound Newport drive back to Mesa Drive. The project also proposes to replace an old, out-of-service pipe in southbound Newport Blvd. The outcome of a project would be a redundant forcemain system that provides for backup, maintenance, assessment, and future rehabilitation without compromising service. Subject 2. Project 341 Elden FM Redundancy & Elden PS Overland Emergency Bypass Pumping Improvement Implementation Plan Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type Action, Discussion, Presentation Preferred Date Nov 09, 2022 Absolute Date Nov 09, 2022 Fiscal Impact No Budgeted No Budget Source TBD Recommended Action The Community Advisory Committee discuss the project with staff, ask questions, and provide feedback regarding Elden Forcemain Redundancy Project 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#6/15 District staff will provide an oral presentation to and subsequent discussion, of these two projects, with the Community Advisory Committee. The outcome of comments and discussion will provide staff with consideration for proceeding with the Elden forcemain redundancy project and the overland-approach bypass pumping improvement project. Recommendation The Community Advisory Committee discuss the project with staff, ask questions, and provide feedback regarding implementing the recommended improvements and projects. Analysis The District is considering two projects for the purpose of increasing the Elden pumping station reliability and reducing the potential for a sanitary sewer overflow (SSO); developing an overland, emergency, bypass pumping plan with required capital improvements and constructing the 341 Elden FM Redundancy project. Elden Overland Emergency Bypass Pumping Implementation During the next six to nine months, the District proposes to modify the Elden pump station piping to accommodate two (2) 12-inch flexible hoses. The flexible ("lay-flat") hoses would be used to pump sewage overland to the downstream gravity system. This proposed project would provide reduced risk of a SSO during the next 3 to 5-year period; while the 341 FM Redundancy project is being designed, bid, and constructed. The flexible hoses would only be used during a major break or long-term outage of the existing forcemain. The existing pump station piping requires modifications to accommodate the temporary 12-inch piping. The modification includes replacing the existing 6-inch bypass connections with 12-inch connections. In addition, twelve (12) 660-foot sections of 12-inch flexible hose would be purchased and staged for emergency use. An overland-type emergency pumping system is being considered because trucking sewage does not appear to be a reliable long-term option. During the recent project to remove the Elden Air Release valve from the SR-55 Mesa Drive Overcrossing bridge, the contractor was able to keep up with night-time and low flows. The contractor used all pumping trucks located in southern California and imported eight (8) additional pumping trucks from northern California. It took two days to relocate the trucks to the Elden pump station. District concern is that the current emergency pumping plan may not likely keep up with peak flows or rainfall flows should the District experience a longer-term outage of the forcemain. Project 341 Elden FM Redundancy The long-term improvement involves building a redundant 18-inch forcemain (FM) system. The project comprises designing and building improvements so that two 18-inch pressure pipelines are available for the existing pumping station. A portion of the proposed FM redundancy system would be built under the SR-55 (Newport) freeway. Jacking and/or boring a new pipeline under the freeway, along with rejuvenating an old District forcemain pipe will require a three to five-year period, including a year for design. Generally, the 341 Elden FM Redundancy project will consist of: 1. 3,300 feet of new 18-inch pressure pipe 2. Rehabilitate 2,250 feet of an existing, out-of-service, Techite (brand), pressure pipe 3. Modifying the pump station piping to accommodate a redundant forcemain system 4. Replacing the existing isolation valves in southbound Newport Blvd, along with installing pressure manhole for maintenance and assessment purposes 5. Modifying the downstream receiving manholes to accommodate the redundant pipelines Legal Review District legal is involved and has assisted with development of contracts and legal opinions. Environmental Review The replacement of an existing sewer force main pipe with a same capacity as the existing pipeline is categorically exempt under the California Environmental Quality Act (CEQA) (Public Resources Code Section 21000 et. seq.) under Section 15302 as a “Class 2” project as stated under 15302(c) “Replacement or reconstruction of existing utility systems and/or facilities involving negligible or no expansion of capacity“. In addition, for new pipelines less than one mile in length within a public street or other right of way for the installation of new pipe or for maintenance, repair, restoration, etc. (both above ground and below ground until 2018) CEQA does not apply. (PRC 21080.21; CEQA regs 15282(k).) Financial Review There are currently no fiscal impacts associated with discussing these projects. In addition, the proposed projects have not been budgeted. A request for funds and project budget adjustments are being developed and forthcoming to the Board of Directors for consideration and action. The two proposed projects may require between $10.5 million and $14.0 million. A District budget recommendation that considers only funding the Overland Emergency Bypass Pumping project and the 341 Elden FM Redundancy project design is under review by District staff. The Overland Emergency Bypass Pumping project is estimated at $1.0 million, including engineering, construction, and purchase of the flexible hose. 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#7/15 The 341 Elden FM Redundancy project is currently estimated at $10.5 million, however, there is risk associate with the jacking and or boring work under the freeway. Until that portion of work is reviewed and studied by an engineering consultant, it is difficult to develop a firm project cost. District staff anticipate the cost is between $9.0 and $13.0 million for the entire redundant forcemain project. District staff is still firming up the budget requirements for the proposed work and the proposed outlay may come down (be reduced) as a consultant prepares the preliminary designs and determines the details associated with boring under the SR-55 freeway. Recommending proposed budgets for two smaller portions of work consisting of the Overland Emergency Bypass pumping Improvements and for the 341 Elden FM Redundancy design would be $1.0 million and $800K, respectively. This "pay-as-you-go" approach will provide for the emergency bypass pumping work. In addition, completing the 341 Elden FM Redundancy design will provide for accurate budget development and construction costs estimates. Furthermore, should the District move forward with obtaining grant funding, loans, or selling bonds, having a shovel-ready project will facilitate the fund-raising effort. Public Notice Process Copies of this report are on file and will be included with the entire agenda packet for the November 9, 2022, Citizens Advisory Committee meeting at District Headquarters and on District’s website. Alternative Actions 1. Direct staff to report back with more information File Attachments 2022 11 CAC 341 Elden FM Redundancy Implementation.pptx - Last saved by user.pdf (19,558 KB) 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#8/15 B. ITEM To: Citizens Advisory Committee From: Scott Carroll, General Manager Date: November 9, 2022 Subject: Receive and File CMSD Fats Oil Grease (FOG) Control Program Annual Assessment Report Summary The District's Fats, Oils and Grease (FOG) control program was developed to comply with the State of California’s 2006 General Waste Discharge Requirements for Sanitary Sewer Systems (WDR). The program seeks to minimize the discharge of FOG into the District's sewer system and avoid sanitary sewer overflows (SSOs), which are deemed a potential health hazard to the public. To avoid these health risks, the District uses an extensive outreach program to inform residents, businesses and others that do work in the District of the potential for SSOs if FOG is allowed to accumulate in sewer lines. Recommendation That the Citizens Advisory Committee receives presentation from Joe Jenkins, of EEC Environmental, regarding the District's FOG Control Program and provide input to staff. Analysis FOG regulations are codified within the District's Operation Code Title 6 Chapter 6.07 Any person(s) in violation of this or any other ordinance is subject to enforcement as specified within the Operations Code. Significant FOG contributors within the District are restaurants or Food Service Establishments (FSE). FSE's established after 2006 are required to install grease interceptors or grease traps, which are plumbing devices designed to intercept grease and solids before they enter the sewer system. FSE's are required to keep accurate maintenance records of their grease collection device and perform Best Management Practices (BMP) for preventing FOG from entering the sewer system. The District retained EEC Environmental to enforce the District's FOG Control Program by periodically visiting FSE's to inspect their maintenance records and BMPs. Violators are given written warning from the District and if violations persist the FSE could face fines and/or have their sewer service discontinued. The District decided FSE's established before 2006 were not required to install grease interceptors or grease traps at their establishments and were issued conditional waiver permits. However, terms of the conditional waiver permits require FSE's to practice BMPs and if FOG related SSOs are occurring at an FSE, the conditional waiver could be revoked and the District can mandate the installation of a grease interceptor or grease trap. Joe Jenkins, of EEC Environmental, will give a presentation to the Committee about the District's FOG Control Program and their enforcement activities of FSEs from the past years. Enforcing the FOG Control Program on residents is challenging because it is difficult to determine the source, especially from multi-family units. The District encourages residents to pour their used grease in compostable bags, which can then be disposed of in their organics cart. Another option for residents is to drop off their grease at Orange Coast College Recycling Center where the grease is collected by a vendor and recycled into reusable products such as candles. This option has proven to be very convenient after the holidays when many people use fryers to cook turkeys. On July 25, 2022, this report was presented to the Board of Directors. Legal Review Not applicable. Environmental Review Receiving a presentation about the District's FOG Control Program is an administrative matter and is not a disturbance of the environment similar to grading or construction and is not a project under CEQA or the District’s CEQA Guidelines. Subject 3. Receive and File CMSD Fats Oil Grease (FOG) Control Program Annual Assessment Report Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type Discussion Goals 1.0 Sewer Infrastructure 1.8 Sewer Infrastructure - Enforce the District's Fats, Oils & Grease (FOG) Program 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#9/15 Financial Review The cost to fund the District's FOG Control Program is $103,000 annually. There is no cost to the District or to Orange Coast College for the FOG Recycling Drop Off Program. The vendor that collects and recycles the grease does so at no cost to both agencies. Public Notice Process Copies of this report are on file and will be included with the entire agenda packet for the November 9, 2022 Citizens Advisory Committee meeting at District Headquarters and on District’s website. Alternative Action 1. Direct staff to report back with more information. File Attachments FOG Presentation.pdf (1,349 KB) Annual Assessment Report 2022.pdf (373 KB) 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#10/15 B. ITEM To: Citizens Advisory Committee From: Scott Carroll, General Manager Date: November 9, 2022 Subject: Delay Reviewing Proposed Adjustments to Fixture and Plan Check Fees and Recommending Board Approval Summary In accordance with the Citizens Advisory Committee FY 2022-23 Work Plan, tonight the Committee was to review proposed adjustments to sewer fixture and plan check fees and then recommend Board approval; however, an analysis of the District's current fees have not be conducted due to other pressing matters like the Elden Force Main Redundancy project. Recommendation That the Citizens Advisory Committee receive and file this report. Analysis In order to determine the appropriate fee adjustments, an analysis needs to be performed to determine if current fees are recouping costs for providing the services. An analysis of the District's current fees have not be conducted due to other pressing matters like the Elden Force Main Redundancy project. If time is permitted, an analysis will be performed by the end of 2022 and then the proposed fees will be presented to the Citizens Advisory Committee on January 11, 2023. The last time the Board of Directors approved fee adjustments was on July 26, 2018. Legal Review Not applicable at this time. Environmental Review Conducting an analysis of the District's fixture and plan check fees is an administrative matter and is not a disturbance of the environment similar to grading or construction and is not a project under CEQA or the District’s CEQA Guidelines. Financial Review There will be no financial impact to the District for conducting a fee analysis because the analysis will be performed in-house. Additional revenues from the proposed fee adjustments will be determined at the conclusion of the analysis. Public Notice Process Copies of this report are on file and will be included with the entire agenda packet for the November 9, 2022 Citizens Advisory Committee meeting at District Headquarters and on District’s website. Alternative Action 1. Direct staff to report back with more information. Subject 4. Delay Reviewing Proposed Adjustments to Fixture and Plan Check Fees and Recommending Board Approval Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type Receive and File Goals 1.0 Sewer Infrastructure 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#11/15 B. ITEM To: Citizen Advisory Committee Via: Scott Carroll, General Manager From: Nabila Guzman, Management Analyst I Date: November 9, 2022 Subject: Receive and File FY 2021-22 CR&R Performance Review Summary Per Section 4.6 of the Agreement, the “DISTRICT shall complete a yearly performance review of the trash collection and recycling program on a yearly basis and CONTRACTOR and DISTRICT shall meet to discuss and resolve problems that may be occurring in the programs. DISTRICT shall prepare a performance review form that allows for evaluation of services provided at the residences as well as administrative services including report preparation, accuracy, and timeliness of transmittal, responsiveness to inquiries, database management, service levels and helpfulness.” Recommendation That the Citizens Advisory Committee receives and files CR&R's Annual Performance Review for FY 2021-22. Analysis The evaluation term was July 1, 2021 to June 30, 2022. The internal audit completed found that CR&R has demonstrated acceptable compliance for the year in review but there are areas to work on highlighted below and in the report. The performance was evaluated on the following grading scale: Excellent, Satisfactory, Unsatisfactory, and Not Applicable. Staff reviewed CR&R's performance in nine areas and made the following findings: 1. Service To Be Provided and Term: During the year in review, CR&R experienced problems to provide adequate staffing levels to collect, transport, recycle and dispose of solid waste collected. From June 2021 to January 2022, CR&R experienced significant route delays on an almost daily basis due to staffing problems and trash truck mechanical failures. Monthly reports have confirmed that all material collected from CMSD service area is going to CR&R's MRF and AD Facility as outlined in the contract. 2. Hauler Compensation: The District's goal is to maintain a net-to-hauler rate that does not exceed ten percent of the County average. The standard per-unit net-to-hauler payment for the review period is $19.14 which is $4.55 below the county average of $23.69. The net- to-hauler payment is low because of the decrease in overall tonnage collected and the 7% solid waste rate increase experienced July 1, 2021. 3. Records, Reports, Reviews and Audits: CR&R promptly sends District staff month-end reports for processing. 4. Operations: The decrease in collection service and the increase in wait time experienced by CMSD's trash customers were unprecedented. The combination of both of these resulted in CMSD staff spending much of their day answering phone calls, escalating concerns and apologizing to residents for their lack of service. It also greatly affected the City of Costa Mesa's City Hall as residents unable to get a hold of CR&R contacted City Hall for assistance. The delays experience interfered with street sweeping and residents as well as City Hall staff complained about this. During the year in review, CMSD's Route Manager position had a high turnover with CMSD being assigned 4 different Route Managers and it has changed once more during the current fiscal year. In addition, CMSD had two Operations Managers during that same period and it has also since changed to a different person during the current fiscal year. The constant changes in Operation Management for the District only further delay improvements in resident satisfaction with their trash service. 5. Insurance, Bonds and Indemnifications: N/A 6. Default and Damages: N/A 7. Collection Schedule: 767 missed curbside pickup complaints were received by CMSD during the year in review, and increase of 80.47% from the previous year. Subject 5. Receive and File FY 2021-22 CR&R Performance Review Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type Receive and File 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#12/15 8. Special Programs: CMSD customers once again experienced delays with the 2021 Christmas Tree Collection Program. There was a 39.60% increase in missed Christmas tree complaints from the previous year, a total of 171 complaints were received. 9. Miscellaneous: CMSD staff began negotiations with CR&R fpr a new SB 1383-compliant solid waste agreement. CMSD staff and CR&R have discussed SB 1383 compliance, the regulatory burden of route reviews, tracking contamination, exemptions, compiling new reports, and conducting waste characterization studies. Legal Review Not Applicable. Environmental Review A performance review of CR&R in and of itself is an administrative matter and is not a disturbance of the environment similar to grading or construction and is not a project under CEQA or the District’s CEQA Guidelines. The programs of CR&R, such as the organics programs, receive individual CEQA review when they are initiated or revised. Financial Review There are no financial impacts to the District because the FY 2021-22 CR&R Performance Review was conducted internally by staff. Public Notice Process Copies of this report are on file and will be included with the complete agenda packet for the November 9, 2022 Citizen Advisory Committee meeting held at 290 Paularino Avenue, Costa Mesa and posted on the District’s website. Alternative Actions Refer item back to staff with further instructions. File Attachments CMSD Review.pdf (278 KB) 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#13/15 C. CLOSING ITEMS Subject 1. Committee Member Comments Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type Presentation 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#14/15 C. CLOSING ITEMS Subject 2. Board/Staff Comments Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type Presentation 11/3/22, 12:04 PM BoardDocs® Pro https://go.boarddocs.com/ca/cmsdca/Board.nsf/Private?open&login#15/15 C. CLOSING ITEMS The next Citizens Advisory Committee meeting will be held at 6:00 p.m. on Wednesday, January 11, 2023 in the District's Boardroom, located at 290 Paularino Avenue, Costa Mesa, CA 92626. Subject 3. Adjournment Meeting Nov 9, 2022 - Citizens Advisory Committee Meeting Access Public Type Procedural