Minutes - Board - 2021-07-13COSTA MESA SANITARY DISTRICT
MINUTES OF BOARD OF DIRECTORS STUDY SESSION
JULY 13, 2021
NOTE: THIS MEETING WAS CONDUCTED UTILIZING TELECONFERENCING PURSUANT TO
GOVERNMENT CODE SECTION 54952.2 AND THE GOVERNOR'S EXECUTIVE ORDERS IN
EFFECT WAIVING SOME OF THE REQUIREMENTS OF THAT SECTION.
Members present
Arlene Schafer, Art Perry, Bob Ooten, Brett Eckles, Mike Scheafer
Members absent
None
Staff present
Scott Carroll (General Manager), Noelani Middenway (District Clerk and Public
Information Officer), Kaitlin Tran (Finance Manager), Dyana Bojarski
(Administrative Services Manager), Mark Esquer (District Engineer), Gina
Terraneo (Management Analyst II), Nabila Guzman (Management Analyst I), Lieu
Tran (Accountant), David Griffin (Facilities Maintenance Worker & Acting Code
Enforcement Officer)
Others present
Julie Barreda, CR&R Regional Vice President
Judith Gielow, Citizens Advisory Committee Member and District resident
Jim Mosher, District resident
Meeting called to order at 9:31 A.M.
A. OPENING ITEMS
Procedural: 1. Roll Call - (If absences occur, consider whether to deem those
absences excused based on facts presented for the absence — such determination
shall be the permission required by law.)
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Vice President Scheafer called the meeting to order at 9:31 A.M.
District Clerk and Public Information Officer, Noelani Middenway, noted
that Vice President Scheafer, Secretary Schafer, Director Perry, and Director
Eckles were present while President Ooten was not present at this time.
B. PUBLIC COMMENTS
Procedural: 1. Public Comments
Vice President Scheafer opened public comments.
Ms. Middenway noted that no members of the public requested to submit a
public comment.
Hearing no one requesting to comment, Vice President Scheafer closed
public comments.
C. ITEMS OF STUDY
Action, Receive and File: 1. Receive and File Code Enforcement Officer Report —
June 2021
Recommendation: That the Board of Directors receives and files this report.
General Manager, Scott Carroll, introduced David Griffin, Acting Code
Enforcement Officer.
Mr. Griffin thanked the Board for the opportunity to fill the position of Code
Enforcement Officer. He presented the June 2021 Code Enforcement
Officer's report. He stated that there were seven proactive scavenging
investigations that were concentrated primarily on the west side of the
District's service area. He reported no graffiti on District trash carts. He
added that President Ooten requested for an ordinance regarding graffiti,
which he is currently working on.
Secretary Schafer shared that she has witnessed scavenging within the
College Park area. She requested for Mr. Griffin to investigate the area on
Wednesday morning.
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Vice President Scheafer expressed recognition for Mr. Griffin's report. He
requested a future newsletter article about cart storage and carts in public
view.
There was no further discussion, and the report was received.
Action: 2. Consider Changing the Start Time for Board of Directors Study
Session Meetings to begin at 8:00 a.m.
Recommendation: That the Board of Directors directs staff to report back on July
263 2021 with a resolution that approves changing the start time for Board of
Directors Study Session meetings to begin at 8:00 a.m.
Mr. Carroll introduced the report. He stated that an 8:00 a.m. start time for
Study Sessions would not impact District staff since they report to work at
7:00 a.m. He added that the new start time may increase public participation
since it is before work hours for most people. He noted that if the Board
decides to change the start time, then District staff will bring the item back
to the Board for formal adoption.
Secretary Schafer shared that the Independent Special Districts of Orange
County (ISDOC) and the Water Advisory Committee of Orange County
(WACO) begin their meetings at 7:30 a.m. She expressed support for
changing the start time of Study Sessions to 8:00 a.m. She inquired if the
Board needed to issue a motion.
Mr. Carroll stated that he would prefer to present it to the Board as a
resolution for the Board to officially adopt.
Director Eckles and Vice President Scheafer expressed their support for this
item and for the new proposed start time.
There was no further discussion.
Action, Discussion: 3. Consider Approving Performance Measurement
Benchmarks for CR&R Environmental Services
Recommendation: That the Board of Directors approves the Performance
Measurement Benchmarks for CR&R Environmental Services.
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Mr. Carroll stated that the Board had requested for District staff to suggest
performance measurement benchmarks for assessing CR&R Environmental
Services. He noted that the benchmarks were shared with CR&R for
comment and approval. He added that this item will be presented to the
Citizens Advisory Committee (CAC) tomorrow night.
Director Perry inquired about benchmark #7 of the report and asked if the
District can use the Newport Beach transfer station.
Mr. Carroll shared that City of Newport Beach officials and CR&R have
agreed that the District can use the transfer station. He added that the two
agencies came to an agreement regarding scales. He noted that the District
is waiting to receive an update.
President Ooten entered the meeting at 9:43 a.m.
Vice President Scheafer requested to view the CR&R Letter — Performance
Review attachment. He asked if CR&R's Friday trash route is the biggest
issue.
Mr. Carroll stated that the District has identified in their performance
evaluations certain routes with heavy loads. He reported that the District is
encouraging CR&R to reduce their loads.
Vice President Scheafer discussed transitioning from a 2-cart system to a 3-
cart system. He asked if the Solid Waste Ad Hoc Committee should be
discussing this item.
Mr. Carroll stated that the District is finalizing their request for proposal
(RFP) for a survey to assess if residents support transitioning to a 3-cart
system. He noted that the Solid Waste Ad Hoc Committee is scheduled to
meet this month and will discuss preliminary items related to Senate Bill
(SB)1383 and survey questions.
Discussion followed regarding prior citizen surveys.
Vice President Scheafer inquired about installing Global Position System
(GPS) on CR&R trash trucks.
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Mr. Carroll stated that the District has not brought that discussion back yet.
Vice President Scheafer asked about China's "National Sword" policy.
Mr. Carroll stated that China refused to accept recyclables because they were
too contaminated. He noted that the District must ensure that their
recyclables are clean in order for China to accept them.
President Ooten stated that the District should talk to CR&R about a 3-cart
system before the District drafts their questions for the survey.
Vice President Scheafer relinquished control of the meeting to President
Ooten at 9:48 a.m.
Director Perry suggested that the Solid Waste Ad Hoc Committee meet with
CR&R before the survey.
Secretary Schafer expressed appreciation for the letter from CR&R. She
suggested for the District and CR&R to draft a flyer for Christmas Tree
collection which has CR&R's phone number in case trees do not get picked
up.
President Ooten stated that the District can provide that information in the
District newsletter.
Discussion followed regarding the District's newsletter distribution timeline.
Director Eckles discussed benchmark #3 of the report. He inquired about the
use of 95% as the benchmark.
Mr. Carroll stated that a benchmark of 100% is not achievable. He noted that
95% still equates to a very high performance level. He added that if the
Boards wants to make it 100%, then District staff will adjust the benchmark.
Director Eckles inquired if this benchmark is related to CR&R notifying the
District about operational delays.
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Mr. Carroll confirmed that it is related to operational delays. He added that
the sooner the District is notified, then the sooner the District can inform the
public.
Director Eckles stated that there is a timeline for utilizing the Newport Beach
transfer station, but he would like to see an implementation plan. He
discussed benchmark #2 and noted that each year has seen an increase in
complaints. He recommended having a benchmark in the 120-130 range
based on data prior to the COVID-19 pandemic.
Mr. Carroll noted that the benchmark is based on a 6-month period.
Discussion followed regarding how the benchmark was determined.
President Ooten stated that the benchmark requires more clarification.
Director Perry inquired if CR&R has already agreed to the benchmarks.
Mr. Carroll stated that they will inform CR&R of the Board's comments.
Director Eckles asked if the Board will receive input regarding the survey
after the Solid Waste Ad Hoc Committee drafts it.
Mr. Carroll stated that the Solid Waste Ad Hoc Committee will report that
item to the Board.
President Ooten stated that the Board will receive input from the committee
members before it is approved. He inquired about how many residents will
be surveyed.
Mr. Carroll reported that 1,000 residents will be surveyed. He shared that in
the past, the District has surveyed S00 residents. He noted that it is more
beneficial to survey more residents, since transitioning to a 3-cart system
will be a significant change.
Vice President Scheafer suggested having a public meeting or town hall to
discuss this topic.
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Mr. Carroll expressed agreement with Vice President Scheafer's suggestion.
He noted that the Board can determine if that is necessary.
President Ooten stated that the District must explain the possible transition
to the public since they told the public that a 2-cart system would work.
District resident, Jim Mosher, commented that the benchmarks are specified
for a 6-month period. He recommended specifying the number of complaints
acceptable within a 6-month period for benchmark #2. He added that the
benchmarks should specify the timeframe within which the District wants
to be notified of any delays.
Director Eckles and President Ooten expressed agreement with Mr. Mosher's
comments.
There was no further discussion.
Action, Discussion: 4. Best Communication Practices Between CR&R
Environmental Services and CMSD
Recommendation: That the Board of Directors provides feedback to staff.
Mr. Carroll stated that this item was requested by the Board to review how
the District communicates with CR&R. He reported that the District will be
incorporating face-to-face time with CR&R's Route Manager and
Sustainability Coordinator.
President Ooten stated that the issue involves customers trying to get in
touch with CR&R. He inquired if this issue has been addressed.
Mr. Carroll stated that the District's online request system, GoGov, is the best
way for customers to get in touch with staff after hours. He shared that
District staff has been monitoring GoGov after operating hours.
President Ooten recommended including this item in the survey. He noted
that there are a lot of residents who do not engage in social media.
Secretary Schafer requested to hear from CR&R's Sustainability Coordinator,
Mike Carey.
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Mr. Carey stated that CR&R is committed to streamlining the communication
process. He noted that it is unique for District staff to communicate with
multiple individuals at CR&R. He added that there are a lot of people
involved. He stated that communication has improved over the last few
weeks.
President Ooten recommended for the online request system, GoGov, to be
adequately explained on the website.
Director Perry recommended highlighting GoGov in the District's newsletter.
President Ooten expressed agreement with Director Perry's
recommendation.
There was no further discussion.
Action, Discussion: S. Receive and File Citizens Advisory Committee 2021-22
Goals and Objective Schedule
Recommendation: That the Board of Directors provides direction to staff.
President Ooten presented the proposed list of topics for the CAC's 2021-22
Goals and Objective Schedule.
Mr. Carroll stated that the list of topics is not finalized. He noted that topics
can be adjusted or rescheduled.
President Ooten noted that his intention for item #3 for the CAC's November
loth meeting is for the Board to have a plan that the CAC can review and
provide comments.
There was no further discussion.
Action, Discussion: 6. Receive and File Project #311 Sewer Siphon Evaluation
Recommendation: That the Board of Directors receives and files this report.
Mr. Carroll introduced the item. He reported that the District had a
significant repair at the Bristol Sewer Siphon. He stated that the District
decided to examine all siphons to evaluate their condition and create action
plans.
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District Engineer, Mark Esquer, stated that the District hired a firm to
conduct a study. He shared a graphic to explain a sewer siphon. He noted
that inverted siphons dip below an obstruction and back up to a gravity flow.
He described the condition of the ten siphons and the phased plans to
rehabilitate them in the next few years. He also discussed the proposed
budgets for the projects in the next two fiscal years.
Director Eckles inquired about the budget and asked if $250,000 is
anticipated for phase 1.
Mr. Esquer stated that the District may have to carry over funds into year 2
of the budget. He noted that the District will update their estimates as the
work is reviewed in more detail.
Director Eckles inquired about a timeline for the three projects of phase 1.
Mr. Esquer stated that the goal is to complete phase 1 in Fiscal Year 2021-22.
He added that the goal may be ambitious since the District has a lot of
ongoing capital projects.
President Ooten inquired about two siphons that the District determined
were incorrectly identified.
Mr. Esquer stated that the siphons were constructed out of ductile iron and
were placed under obstructions.
Discussion followed regarding the projects timeline.
Secretary Schafer expressed recognition for Mr. Esquer's presentation.
Mr. Mosher commented that it seems like these inverted siphons are
essentially the same as U-shaped traps found under kitchen and bathroom
sink that have wastewater constantly flowing through them. He inquired if
these siphons are leaking sewage into the environment. He stated that he
was intrigued by Mr. Esquer's explanation of the air jumper. He asked if all
of the District's siphons have the air jumper and if it is intended to be an
alternate route for the sewage.
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Mr. Esquer stated that groundwater is typically above the District's gravity
sewer. He confirmed that a full pipe is in place to push the solids and
wastewater around obstructions. He noted that, for any water level created
by the obstructions, infiltration comes into the pipe but not out of the pipe.
He added that there is very low pressure in the pipelines. He stated that an
air jumper is not meant to be an overflow, since it is typically not large
enough. He noted that it is intended to move the air or foul odor down into
the wastewater treatment plant. He clarified that not every siphon has an
air jumper. He added that the sewer may have minimal odor, making the air
jumper unnecessary. He stated that it is more common to have siphons near
the end of the system. He noted that the District can add chemicals and other
methods for treating odor if there is no air jumper. He shared that the
District has not evaluated all ten siphons to determine which ones have air
jumpers.
Discussion followed regarding air jumpers.
There was no further discussion, and the report was received.
Action, Discussion: 7. Review and Comment on CMSD's Redesigned Website
Recommendation: That the Board of Directors provides feedback on the
redesigned website.
Mr. Carroll introduced the item.
Management Analyst II, Gina Terraneo, provided a brief overview of the
District's new website. She shared that the District worked with Revize LLC,
an established municipal website designer that has been in business for over
20 years and has launched over 1,300 websites nationwide. She added that
Revize has provided the most modern and user-friendly design while
managing to provide services at the same cost as the District's previous
vendor, which was $6,000 per year. She reviewed the website's homepage
and alert messaging function.
President Ooten discussed the website's calendar functions.
Ms. Terraneo continued her review of the District's website. She
demonstrated the website's translation abilities. She discussed the picture
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formatting of the website's home page. She reviewed the meetings, quick
links, recent news, and social media sections of the homepage.
Vice President Scheafer inquired about the website's Americans with
Disabilities Act (ADA) functions.
Ms. Terraneo reviewed the website's ADA features. She discussed the main
tabs listed on the homepage. She demonstrated how to access the District's
online request system.
Director Eckles expressed recognition for Ms. Terraneo's presentation. He
inquired about the design of the homepage and requested for the public to
be able to email all Board members rather than individual Board members.
Ms. Terraneo confirmed that she will incorporate Director Eckles'
suggestion.
Vice President Scheafer suggested replacing the term "Governance" with
another term.
Ms. Terraneo stated that she can change the term if the Board agrees on a
new term. She noted that many government agencies use that term on their
websites.
Discussion followed regarding the term "Governance" and the items listed
within the "Governance" tab.
The Board expressed recognition for the new website.
Mr. Carey submitted a comment as a District resident. He expressed
recognition for the new website and noted that it is very user-friendly.
Mr. Mosher recommended substituting the term "Governance" with
"Board." He commented on the meetings section of the website and noted
that the cursor does not indicate that meetings are clickable.
President Ooten inquired if the website lists the direct extensions of District
staff members.
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Ms. Terraneo stated that extension information is not available on the
website. She noted that the District prefers for callers to go through the auto
receptionist.
Secretary Schafer suggested rearranging the design of the website's
homepage.
Ms. Terraneo stated that she will work the vendor to address the concern,
but that she is unsure if she can edit the main design.
There was no further discussion.
Procedural: 1. Oral Communications and Director Comments
Secretary Schafer shared that the California Special Districts Association's
(CSDA) Board Seat A is currently vacant. She added that ISDOC's next
meeting is on July 29, 2021, and that the Director of Planning for the Great
Park and the Director of the Placentia Library will be the special guests. She
shared that ISDOC has a new associate member, former Senator Dick
Ackerman.
Vice President Scheafer shared that Los Angeles' Hyperion Water
Reclamation Plant experienced a sewer spill of 17 million gallons.
Discussion followed regarding the sewage spill.
Vice President Scheafer inquired if the Governor's mandate on water usage
affects District operations.
Mr. Carroll stated that the District cannot cut their water usage to clean its
systems, but that it uses minimal water for its landscaping at the District
Headquarters and Yard. He confirmed that the Governor's mandate does not
impact District functions.
President Ooten shared that the Orange County Sanitation District (OCSD) is
conducting a study regarding residential water usage. He added that OCSD
is experiencing corrosion at the bottom of their sewers. He noted that OCSD
sent a letter objecting to the Governor's mandate.
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Director Eckles asked if more detailed information can be added to the
website regarding the upcoming Liaison Committee meeting. He requested
for President Ooten or Vice President Scheafer to inquire about the school
district's plan for responding to the Governor's water usage mandate.
There were no additional comments by the Board.
Procedural: 2. Adjournment
President Ooten adjourned the meeting at 11:07 A.M.
Secretary
Bob oten
President