Loading...
Proposal - C3 Technology ServicesREQUEST FOR PROPOSALS MULTIFUNCTIONAL COPIER MACHINES AND SERVICE CONTRACT COSTA MESA SANITARY DISTRICT 290 Paularino Avenue Costa Mesa, CA 92626 PROPOSALS DUE BY 2:00 PM, June 5, 2018 e*vi3Technol[�,�gJy Services V client centric consulting - managed service provider Chris Huang- Your Point of Contact ChrisH@C3os.com 714-689-1700 — Fax 714-641-2717 C3 Technology Services 1536 E Warner Ave Santa Ana, CA 92705 I. Introduction The Costa Mesa Sanitary District (hereinafter referred to as "District") is soliciting proposals from qualified companies (hereinafter referred to as "Contractor") to provide contracted services for the lease of two (2) multifunctional copier machines and equipment maintenance services for a period of 60 months. The successful contractor shall serve as an independent contractor and shall not be entitled to any employment benefits. The District is seeking proposals from qualified companies interested in performing the requested services. To be considered, two (2) printed copies of the proposal must be submitted no later than 2:00 p.m. on Tuesday, June 5, 2018 to the following address: Costa Mesa Sanitary District Gina Terraneo, Management Analyst II 290 Paularino Avenue, Costa Mesa, CA 92626 C3 Technology Services understands and complies II. Scope of Work Contractors wishing to be considered for selection by the District must agree to meet District's requirements and provide the services outlined below which include, but are not limited to, the following: Contractor shall complete the installation and set-up of the two (2) multifunctional copier machines and fulfill any and all maintenance service requests for this equipment during the District's normal business hours of Monday through Thursday, 7:30 a.m. —4:30 p.m., and overy other Friday, 7:30 a.m. — 3:30 p.m. Contractor shall coordinate with the District's information technology contractor to ensure that the two (2) selected multifunctional copiers are appropriately connected to the District's network. Additionally, the Contractor shall coordinate with the District's information technology contractor to ensure that the District's network and data are appropriately secured and protected. The Contractor shall provide the following customer support and maintenance services: • Equipment Set-up: Contractor will deliver, install, and ensure network connection and security in coordination with the District's information technology contractor. Additionally, Contractor will test each unit after installation and remove all packing waste. • Supply replenishment: Contractor will provide all supplies necessary for the proper operation of the equipment including, but not limited to, toner and waste toner containers. • Service Response Time: Contractor's service technicians will be on-site to provide maintenance service within 4 hours of a District service request during standard business hours, excluding holidays and weekends. • Training: District staff will be trained on equipment use by Contractor, upon request, through the entire duration of the contract. • Labor and Materials: Contractor will repair and replace all parts necessary for proper operation of the equipment that require replacement due to normal wear and tear. This will be furnished free of charge during service calls. • Replacement of Equipment: Contractor will provide the District with a replacement device with the same (or upgraded) features, if the equipment is not performing up to manufacturer standards. • Service Logs: Contractor will maintain accurate records of all service requests and maintenance work performed. All records shall be made available to the District upon the District's request. C3 Technology Services understands and complies III. Instructions to Contractors A. General Information Inquiries regarding this RFP should be made via email to Gina Terraneo at aterraneo0,crosdca oov relater than May 24, 2018. Responses to all questions received by the May 24th deadline will be disseminated to all contractors that have received this RFP. B. Examination of Proposed Documents By submitting a proposal, the Contractor represents that they have thoroughly examined and become familiar with the equipment and services required under this RFP, and that they are capable of performing the work identified in Section II — Scope of Work. C. Rights of the Costa Mesa Sanitary District There is no expressed or implied obligation for the District to reimburse responding companies for any expenses incurred in preparing proposals in response to this request. The District reserves the right to reject any or all proposals submitted. Proposals received after the specified date and time will not be considered and will be returned unopened. D. Deadline for Submittal of Proposals The proposals must be received by the District no later than 2:00 p.m. on Tuesday, June 5, 2018. Once submitted, responses become the property of the District. No corrected or resubmitted proposals will be accepted after the deadline. Late proposals will not be accepted and will be returned unopened. Submit two (2) printed copies of the proposal to the following address. Costa Mesa Sanitary District Gina Terraneo, Management Analyst II 290 Paularino Avenue, Costa Mesa, CA 92626 C3 Technology Services understands and complies IV. Contents for Proposals In order for proposals to be considered, said proposal must be clear, concise, complete, well organized and demonstrate both respondent's qualifications and its ability to follow instructions. The proposal shall be organized in the format listed below, failure to provide all requested information or deviation from the required format may result in disqualification. C3 Technology Services understands and complies A. Submittal Letter Include the RFP's title and submittal due date, the name, address, fax number and telephone number of the responding company. Include a contact person(s) and corresponding e-mail address. The letter shall state that the proposal shall be valid for a 40 -day period and that the proposed equipment will be available for installation upon the proposal's selection. C3 Technology Services understands and complies, see next page Letter of Transmittal May 30, 2018 Costa Mesa Sanitary District 290 Paularino Avenue Costa Mesa, Ca, 92626 Request for Proposals Multi -Function Copier Machines and Service Contract Costa Mesa Sanitary District 290 Paularino Avenue Costa Mesa, Ca, 92626 Representing C3 Technology Services Responding to RFP due by 2:00 PM, June r, 2018 Chris Huang- Your Point of Contact ChrisH@C3os.com 714-689-1700 — Fax 714-641-2717 C3 Technology Services 1536 E Warner Ave Santa Ana, CA 92705 Gina Terrance, Thank you for the opportunity to respond to Costa Mesa Sanitary Districts RFP for copier machines and service contract. Our team has worked hard to make it easy to read and answer all of your questions. Established in 1994, we are a SBE and DDE_ local technology business located in Santa Ana. The entire C3 team from our Service Department to our Customer Service Representatives have had input in this proposal and the entire company is confident you would be delighted with our genuine customer service and technical savviness. Our company is flexible enough to constantly adapt to change and hire bright employees that ft into our culture. We have worked hard with our vendor to get you the best possible pricing while giving you equipment that can perform to your expectations throughout the term. We have read through the entire scope of work and are confident to provide the software, support services and hardware in accordance with each of the requirements listed. We are in congruent with Costa Mesa Sanitary Districts business plan for a successful information management and workflow. C3 looks forward to helping you not only meet, but exceed your expectations in reaching your organization's goals with our holistic approach to: 1. Cost of equipment and services (IV -G) 2. Responsiveness to proposal requirements (IV) 3. Experience providing similar services to similar agencies (IV -C) 4. Ability to provide services (N -E) 5. Distinguishing characteristics (IV -H) As a technology service firm, our products and solution are built on the foundation of IT security. We analyze information from a consultative perspective. With the given information, we try to understand workflows at the department level to help customize workflows and optimize business processes. The pricing of this proposal shall remain valid for a 40 Day period from the date of submittal and the proposed equipment will be available for installation upon the proposal's selection. All the information in this RFP is true and correct. Thank you, Chris Huang Director Of Major Accounts Your Point of Contact B. Description of Company This section should provide information regarding the size, location, nature of work performed, years in business, and the approach that will be used in meeting the needs of the District. C3 Technology Services is a minority woman owned business head quartered in Santa Ana, Ca. C3 has been in business for 25 years serving as a boutique services company in Orange County for copiers/ printers. C3 has national support, however still believes in the local support of a boutique firm. C3 currently has 32 employees and takes a client centric approach to supporting its customers, such as always having a live person answer the phone when you call. C3 believes it would continue to be a perfect fit for the district with its given expertise in government and continue to have hi directional communication for supporting the district in any way. No long waits on the line for customers needing tech support. No transferring to overseas call centers. Every employee at the C3 home, from the partners to the sales reps, answers the phone with a friendly greeting. Every member of the C3 leadership team provides personal service, dropping by to see customers in person. Client Centric Consulting is our specialty and we're sure you'll see the difference local support makes. Every certified technician arrives at a service call within four hours of the call, with a smile, and diagnoses the problem quickly. The technician won't leave the business until he confirmed the problem is resolved, with the customer testing the work. Core Values Focus on Customers The success of our business is reflected by our contributions to the customers. Family In our family -orientated environment, we push each other to be the best that we can be in all areas of our business, especially partner relationships. Reliability We are responsive. Whether it be a phone call, an email or a scheduled meeting, we are quick to respond with our friendly, fun team spirit. Local We want to partner with local businesses, to support the growth of local communities and the hard-working efforts of other businesses. OUR CORE MESSAGE "To service our customers with superior products and unparalleled support while keeping a local, friendly, personable touch" Distance from C3 to Costa Mesa Sanitary District C3 is only 3.4 Miles from Costa Mesa Sanitary District for quick response and service ate. OrangeCountyS'lgicesIn-Horne ®SUPPortive e DELHI Services WWan�Ave EWaraor Ave. K :A 12 min ' <j r 3.9 miles pe WDyer Rd 1W '4:E DYe d yclswoe` � � We ae�Av SOUTH COAST 9 min { 34mlles 'e.- 1 COAST SANDPOINTE� CostcoWholesa :TRO AMC Tustin 14© o ` 27 min : at The District © The Enclave at S uth. Q•`o ' !% every 30 min v` - Coas[Apartment1HO ®. ss ;RWHIdiv'e Amon awa H Mart Irvine © �" m � IRVINE BUSINESS e COMPLEX ,Me. ^+ern sheer "Irvin i cetplace ,Costa Sanitary District e Hotel Irvine 9M¢eso C b Michclsm 0� ..I VOn A1r M11nPl 101 e' �� .ti v C. References Please include a list of cities, counties and/or independent special districts and contact information for which your company has provided copier equipment and copier maintenance services. Describe the areas of expertise of your company and how the company's expertise will benefit the District. If available, please include any letters of recommendation provided by the aforementioned agencies. C3 Technology Services prides itself in specializing in City, District, and County Agreements. C3 lakes an IT approach to help tis customers and become more efficient. One of the ways has been by helping integrate the copier solution with software solutions such as Laser Fiche that is widely used by government organizations. C3 also believes in a partnership with local agencies by providing short term rentals or back up machines in times of need. C3 also believes in always doing right by the customer. We have had some instances where specific requirements may have been overlooked in a bid but provided the solution at no cast to the organization, such as stapling or holepunch. City of Santa Ana Dan Herschleb, Central Services Supervisor (714)647-5402 'See Attached letter of recommendation City of Seal Beach Patrick Gallegos, Assistant City Manager (562)431-2527 'See Attached letter of recommendation Orange County Community Resources Loren Gibel, Deputy Purchasing Agent (714)480-2836 'See Attached letter of recommendation Orange County Cemetery District Tim Deutsch, General Manager (949)951-9102 T.Deutsch@orccd.com City of Stanton Stephen Parker, Assistant City Manager (714)890-4226 Sparker@cl.stanton.ca.us MAYOR Miguel A. Pulltlo ACTING CITY MANAGER MAYOR PRO TEM Gerartlo Mouet Michele Manlnez {✓,;, a l CITYATTORNEY Sonia R. Carvalho GO. EMBERS % jf: k„_. CLERK OF THE COUNCIL P. David eenflecto ,fin Mana D. Huizar Vicente oleoma Sarmiento ,,,,,,,,,,., WatlB Jose Balorio x— Saln Vill ro eves vv eiv(daanm-im Juan Yllagas CITY OF SANTA ANA 20 Civic Center Plaza • P.O. Bax 1988 Santa Ana, Cenral 92702 WWW sante-ane ora March 7, 2017 Letter of Recommendation for C3 Technology Services - Managed Print Services The City of Santa Ana has been doing business with C3 Technology Services since November 2012. Since that time, C3 has provided a Managed Print Services (MPS) program to fit the City's printing and copying needs. They were also instrumental in setting us up with leases for 90 copiers throughout several City agencies and departments. As a representative of the City of Santa Ana, I can say that we are very satisfied with Che services provided in the MPS program. C3's commitment to the City of Santa Ana is exemplary. When we place a service call, C3's responsiveness is very fast, always calling within I hour of the call and they are usually on site within 4 hours. From the employees that answer the phones to the services techs and to the upper management, C3's entire staff is very knowledgeable of their products and services. With 90 copiers and over 150 printers Citywide, some which are very old, C3's staff never fails to find a solution to any problems that arise. With competitive pricing, fast responsiveness, knowledgeable staff and their commitment to us as a client, I am happy to recommend C3 Technology Services for your Managed Print Services needs. Feel free to contact me with any questions. Dan Herschleb Central Services Supervisor (714) 647-5402 SANTA ANA CITY COUNCIL al, -J A. PoYWv mnuce Mal all5mmlvvm 1—vIx. 1. r-1Iii Juan Vlllegaa Sal ilrtalam e, MCVm Pm Tr. 1.11 WeNJ WeM6 WatlB x— nr N'o'mo-avn1a tltl c eves vv eiv(daanm-im March 9, 2017 Letter of Recommendation for C3 Technology Services - Managed Print Services The City of Seal Beach has been doing business with C3 Technology Services since 2012. Since that time, C3 has provided a Managed Print Services (MPS) program to fit the City's printing and copying needs. They were also instrumental in setting us up with leases for 13 copiers throughout several City agencies and departments. As a representative of the City of Seal Beech, I can say that we are very satisfied with the services provided in the MPS program. C3's commitment to the City of Seal Beach is exemplary. When we place a service call, C3's responsiveness is very fast, always calling within I hour of the call and they are usually on site within 4 hours. From the employees that answer the phones to the services techs and to the upper management, C3's entire staff is very knowledgeable of their products and services. With 13 copiers and over 30 printers Citywide, some which are very old, C3's staff never fails to find a solution to any problems that arise. With competitive pricing, fast responsiveness, knowledgeable staff and their commitment to us as a client, I am happy to recommend C3 Technology Services for your Managed Print Services needs. Feel free to contact me with any questions. Patrick Gallegos Assistant City Manager (562) 431-2527 ext. 1308 O R g N G E CCPUNIY CCC ommunity Resources Our Cammunity. our Commitment. March 9, 2017 D AN WDlaxr DIRECTOR OF COMMUNITY RESOURCES Loren Gibel CYMANYxa ATKDVsox Deputy Purchasing Agent OErurc UR REcrOR OC COMMUNm ReSOURCEs OCCR Purchasing 1770 N. Broadway IENEOFER HAWKINS, DVM Santa Ana, CA 92706-2606 ON ANIMAL MBL CARE i Subject: Recommendation of Reprographics Fax Group Inc. dba C3 RENEE RAMIREZ ( Technology Services. DIRECTOR OF COMMUNITY SERVICES I am writing to recommend the service of C3 Technology Services. IOLN BIDWELL DIRECTOR OC Community Resources has contracted with C3 for the past 5 years INO& NOUScOMMuwTY OUING&Nr F, and have been completely satisfied with the goods and service provided. HOMELESS PREVENTION OC Community Resources is currently contracting with C3 for rental of 117 copiers at 67 buildings throughout Orange County. STACY BLACKWOOD oIRH.TOR C3 is consistently reliable. They respond to any questions, concerns, and OC PARKS business matters promptly, physically respond to service calls in a timely manner, and have a thorough knowledge of the copier products and HELEN FRIED industry to provide optimal solutions to our needs. COVNN LIBRARIAN OC PUBLIC LIBRARIES OC Community Resources did a comprehensive comparison of OC Master Contract vendors (RCAs) in 2012 when assessing consolidation of various OCCR Programs under 1 vendor. C3 Technology Services pricing was the most favorable. I'm pleased to recommend the services of C3 Technology Services. If you have any questions, please do not hesitate to contact me. Sincerely, He �V f Loren Gibel Deputy Purchasing Agent Purchasing & Contract Services I Headquarters 1770 N. Broadway, Santa Ana, CA 92706 ph 714.480.2836 1 fax 714.480.2819 OFFICE OF THE EC DIRTOR 1770 NORTH BROADWAY SPMA ANA, CA 92706-2642 PHONE: 714.460.2766 FAX: 714.460.2899 D. Organizational Structure Describe your company's organizational structure and provide the names and contact information of the individuals who will be responsible For this contract. Chris Huang — Your Point of Contract— Chris has been with C3 for 8 years and manages multiple Cities and Districts for there copier and printer contracts. Chris has extensive knowledge not only on the copiers but also the functionality of machines and applications that the machines can utilize. Bill Murphy— Service Manager— Bill's understanding of C3's core values and operational processes allows him to effectively manage priorities and works closely with service to find solutions quickly. Bill is the go -to respected team leader. He provides direction to meet C3's goals and objectives. Tony Bustos — Lead Technician —Tony has 20+ years of experience in the industry. He is very familiar with multiple lines of products. Liz Correa — Administration Manager — Liz has been with our company since 2001. Liz will oversee many of the needs in the office to provide the City with excellent support. Her knowledge and versatility allows her to provide solutions to meet our customers' needs. Liz has extensive knowledge of our operations; she can act as backup to virtually any role. Her main focus for the City will be to support the team with accurate billing and provide direction for her staff. Patti Goughary & Daniel Palacios — Customer Service Representatives - Their role is to ensure Costa Mesa Sanitary District always receives their supplies on time and are delivered before you know they are running low. They proactively monitor your units using our Cs fleet management software. Whenever you call our office you will have a live person answer the phone! 'See Attached Organization Chart E. Proposed Equipment This section of the RFP should include a comprehensive description of the proposed equipment, along with an overview of the equipment model and its specifications. All proposed equipment must be network capable and equal to or greater in capacity than the District's current equipment. The District's current equipment is the Sharp MX -4111 N. Below is a list of functions that the proposed equipment must have. In this section of the proposal, please indicate that the proposed equipment includes the following functions by reviewing and marking each complying function with a check mark, Check to Function Indicate Compliance Printing/Network Printing All standard printing dimensions including but not limited to letter, legal, 11x17, A4, Al envelope - Color and black and white Copying All standard printing dimensions including but not limited to letter, legal, ./ 11x17, A4, At 0 envelope - Color and black and white ./ Faxing This capability is only required for 1 of the 2 copier machines; a phone jack is available for connection to the District's existing fax line Single -pass color scanning = Scanning to e-mail and network folders v Scanning to common file formats including but not limited to PDF, TIFF, XPS, and JPG Sorting &Finishing Sorting and collating Stapling, 2 and 3 hole punching, folding for booklet binding Software to proactively monitor devices, identify potential service issues, and alert Contractor when supplies are running low F. Installation and Set -Up This section of the RFP should include a full description of each step your company would follow in completing the installation and set-up of the proposed equipment. C3 Implementation Schedule - Review of agreements - Agreements approved and submitted - Machines will be ordered - Machines will be built and tested at our facility to ensure they are working properly - C3 will send an analyst form for Costa Mesa Sanitary Districts IT to fill out and send to C3 - C3 will hold a conference call with the Districts IT to ensure all the information provided is correct and accurate - C3 will come onsite to clone the current Sharp machines to obtain address book and current settings, if applicable - Information will be configured into the devices prior to delivery for ease of use - Schedule of delivery for device's - Delivery of devices with C3's analyst, service technician, and IT analyst onsite - Testing of machines and personalization per the District - Basic Training of staff -Training of end users on My C3 for full transparency on invoices, service request, toner shipments - Advance training of staff for power users - Follow up training of staff and account review when wanted by the District - Wipe current Sharp hard drives and give certificate of factory reset G. Cost Proposal The cost shall be included in the proposal and shall be based on the full scope of work identified in this RFP. The proposed cost must clearly and concisely outline the following without the exclusion of any additional fees that are associated with the proposed equipment and services: • Installation and set-up Not Applicable • Client training Not Applicable • Equipment lease 2x Sharp MX -4070 60 Month Fair Market Value Lease for 2 Machines: $291.43 • Service/Maintenance Not Applicable, Included with allowance or cost per copy • Allowance or pay -per -copy cost — please use 5,000 black and white and 4,000 color (per machine) as a basis for calculating this cost Maintenance Base: $259.50 Per machine Includes 5,000 blw and 4,000 color $519.00 for 2x Devices Includes 10,000 b/w and 8,000 color Black and White Cost Per Copy: $0.0079 Color Cost Per Copy: $0.055 • Overage fees/rates In excess of Allowance Black and White Cost Per Copy: $0.0079 Color Cost Per Copy: $0.065 • All supplies necessary for machine function & the cost of shipping (i.e. toner, waste toner container, etc.) Not Applicable • Any fees associated with equipment removal at the conclusion/expiration of the 60 month agreement Not Applicable • Any additional costs or fees that may be incurred throughout the 60 month agreement term Not Applicable • Bid: total cost of proposed equipment and services throughout the 60 month agreement term (the sum of all items listed above) $810.43 total cost less tax including 10,000 b/w copies and 8,000 color copies "Please indicate "Not Applicable"for any costs that do not apply to your company's proposal. H. Supplemental Questions: Distinguishing Characteristics Please address the following supplemental questions clearly and concisely: 1. Please describe what distinguishes your company from other copier and copier maintenance companies and how said services will benefit the District. C3 Technology Services has built its business model with a back bone in IT support and infrastructure while also supplying copiers and printers. C3 utilizes technology as an advantage for quicker first call resolution, such as ensuring a technician has a part prior to coming onsite to fix the device. C3 also does not point the finger to a network issue if print drivers or scanning is unable to work and will work with IT teams to ensure that everything is set up correctly for the best end user experience. Some of the software that C3 is utilizing is My C3, which gives the district full transparency on service calls, supply ordering, and billing. This will give the client the ability to track and keep C3 liable for this services. ,li < amueaon�eu•zox C3 is also utilizing a new service tool called Micas which allows technicians to see what parts the machine needs prior to arriving on site. Micas gives our technicians remote email diagnostics which can be sent to our service staff for there accounts. There is also a Micas web portal which gives product diagnostics and reports. We will also be able to update firmware remotely to ensure the most up to date version is on the device. This will also help as a tool for meter reads and higher efficiency. C3 also houses all its parts, supplies, and consumable items locally in Santa Ana. We believe in having all of our items on hand for better servicing our clients. The C3 Difference 1. Vendor -Neutral - A wide variety of top manufacturers and the latest technologies to create a customized solution based on your unique needs 2. Accountability- The owners of C3 are actively involved with the day-to-day operations, so customers get the highest level of service and issues are quickly resolved 3. Dynamic & Agile - Customized billing, flexible lease and service contracts to fit your changing business needs 4. No Outsourced Service- Whether you choose to lease, rent or purchase, C3 does not outsource support- serving you is our responsibility 5. Personalized Virtual Dashboard- Ordering supplies, placing service calls, billing and more is available online through a customized virtual dashboard 6. 4 -Hour Guaranteed Onsite Response - Our staff of full-time, trained technicians are there to serve you, with an average response time in Orange County of 2.5 hours 7. In -House Equipment Loaners - C3 offers a full fleet of loaner devices to eliminate downtime 8. Total Satisfaction Guarantee - For the term of your agreement, if your device or solution does not meet manufacturers standards, C3 will replace it 9. Hassle Free - We are flexible and will tailor service and billing to your unique requirements 10. One -Stop Partner- From basic copy and print needs to full-service security and network solutions C3 is your single source partner 2. Is the proposed equipment energy star certified? If not, please describe any energy saving features that the proposed equipment contains (if applicable). Yes the equipment is Energy Star Certified. The Sharp device has power management settings which are fully customizable to the district to have the machine's stay on during normal business hours and turn off during weekends and off hours. The machine also has a walk up motion sensor which allows the device to have a quick wake up when someone is near so that the user does not need to wait for the machine to warm up. Powee OX/OFFSCM1MUI¢Setting - *See next page for Sharp and the Environment Brochure V +r I Y:c ate: *See next page for Sharp and the Environment Brochure Mission Statement Sharp is dedicated to improving our commitment to environmental sustainability. At Sharp, we strive to create both energy-saving and energy -creating products, strengthening our environmental efforts as anon-going, company -wide endeavor. Environmental Philosophy Sharp's goal is to minimize the environmental impact of our products by improving product technologies, designs, and programs aimed at environmental conservation. Environmental Commitment Sharp's environmental commitment encompasses: • Saving Energy • Saving Resources • Maximizing Recycling • Minimizing Hazardous Materials Environmental Conservation Sharp's contribution to environmental conservation of the Kameyama, Japan facility: • Has the world's largest roof -mounted solar system for generating electricity • 100% of the plant's water is recycled and purified using natural resources • Uses a fuel cell system to produce power which is based on chemical reactions that do not burn carbon -based materials • Meets 1/3 of the facility's total electricity requirements • Facility has a lower environmental impact • Ecological practices makes Kameyama a Super Green Factory Sharp is proud of its efforts to collect and recycle items at the end of their life cycle. Sharp's goal is to help the environment and improve its recycling efforts to help support a better future. SHARP. 0 2 18 Sharp Electronics Corporation. All rights reserved. 3. Describe the proposed equipment's security features, as well as any security measures taken by your company to protect client information. C3 and Sharp pride themselves on security features as well as protocols to protect the district from any hacks or malware. Below are some of the features that the sharp device's adhere too: -Ability to create encrypted and password protected PDF's - Offer's Secure Print -Provide's HardDisk Image Overwrite -Meet's E -Privacy Directive Standards -Meet's The Health Insurance Portability and Accountability Act standards -Is ISO -15408 Compliant (Common Criteria for Information Technology Security Evaluation) -Is ISO -27001 Compliant (Information Security Management System Standards) - Has an end of lease feature which clears the hard dirve and all latent images, as well as sets the device back to factory standard C3's CIO, Kurt Williams has also ensured the highest level of security at C3 for its customers protection on data. Kurt has over 30 years of IT security experience in a multitude of fields. He has a Master's in Information Security, an MBA, and a Bachelors in computer science. Kurt is also a certified ethical hacker which allows him to find vulnerabilities within an organization so they are less likely to be targeted. *See Attached Sharp Security Suite Brochure at end of Packet 4. Does your company charge clients for copies on an allowance or pay -per -copy basis? If an allowance system is used, are clients credited for unused copies? C3 will charge its clients on either a allowance or pay per copy basis. C3 is flexible and knows that business needs are constantly changing. If a client is using less than the allotted volumes on a per quarter basis C3 will adjust the volumes and maintenance base charge to be within normal usage. C3 has proposed an allowance basis, however can be altered to a cost per copy agreement. 5. Does your company utilize any outside vendors for the provision of services associated with the proposed equipment (maintenance, leasing, etc.)? If so, please indicate which vendors are used for which services. No, C3 does not outsource any of its services. C3 believes that for the best customer experience it needs to be in control of billing, service, supplies, as well as stocking parts/ consumables in its warehouse. C3 does use a leasing partner Wells Fargo, however they are only the financing arm of C3. C3 has full control over the lease agreement and owns the contract. No 6. Are there any fees or responsibilities associated with the conclusion/expiration of an agreement or the removal of equipment at the conclusion/expiration of an agreement term? 7. Describe any penalties associated with the early termination of an agreement. If the district has an non appropriation of funds then the agreement will be cancelable with no fee's. I. Sample Agreement Please include a sample agreement in your proposal. The sample should reflect the full agreement and terms that would be provided if your company's proposal is selected. For the selected Contract, the agreement and terms will be subject to review and approval by the District. C3 Technology Services understands and complies, see next page 6Technology Services TOTAL IMAGE MANAGEMENT sM IDDCNromn Moowlcq. mNlwgNG Sol u,ovlm, SLG Equipment MFG Model & Description Serial Number Accessories HAVE ALFRED rl See attached scM1edule for add itionaI Equipment I Accessories Billing Address: Equipment Location: C3 Technology Services 1536 E Warner Ave Santa Ana, CA 92705 Term: (monms) Mlnlmum Monthly Peymi MIII.MoNcabletaxes) Excess Per linage Billing Preference (monthly If not checked) Monmly 0 Quadedy E]Seml-Annually E]Annualry Dowment Fee: $75DO (included on elctin4Dlce) The following additlonal payments are due on the data this Agreement Is signed by you: Advance Payment$ (plus applicable Wms)Applled to'.❑First COAL YOU 17 TED THE EQUIPMENT. THE SUPPLIER AND ITS REIRa.TATNES ARE NOT'DENTS an ANYp051pAD .1 HER NID ME NOT AUTHNZEOTO MODIFY MI i .B OF THIS AGREEIAENi. YOUARE AWARE OF THE NAME OF ME U..TURER OF FACH ROD OF EOUIINAM. ANO )AM .LL..CT DRUG NpNUFACT➢RER FOR p DESCRIPTION K VOam WA.I ,,'Ums. WE soca NO WARRPNiIEC TO VW, EMRESS OR IMIRIEO, AS TO THE MEFLHMN LlLRY, FULNESS FOR APgR9CUWR FURPWE SUITABILRY CAL .11 WE Wi.. THE EWIP.BM M1. Audi YOU AGREE TO HER INS EQWPMEIR ONLY IN THE (AWFUL CONDUCT OF YOUR SURAIDE6, PND HOT FOR PERS 1 HWSERDLD OR FFMILY PURPOSES VAR ..'I NOT BE'MLE FOR C.AEOUEMIAL OR SPECIAL M.I. WE MAKE NO REPRE6FMMIOM OR WMMNry OF ANY Al E%PREAA OR IMPLIED. WITH RESPFLT TO THE —1 TPx OR ACCORDING TRFAYMEM OF THIS AGREENCm AND YW ACKXOWLFLOE TIP. an ME AN INDEPENDENT CONTRACTOR AND NOT A FIOUCURY OF CUSTOMER YOU WILL ORTAM YOUR ONN 1.1, T. PND PCC.NTWO AD RRE RELATED TO Ran AGREEMEXTPNI WILL NINE OECD OWN oETERMMATION OF THE PROPER AGREEMEN, TEAM R PCCOIINIING PURPOSES. EXCEPT AS THE WENT PROVIOW M A'CT N R,'UP 'AYMEDT.LIGP11cN5 ARE ABSOLUTE AND UNCONWTb TND ARE NOT SUBJECT TO CANCELUTAm B.BCIION be SETOFF FOR ANY PERSON WHATSOEVER. ROIL PARI IES PGREE To WANE>ll BIGHTS TO A I'D''WL''did PORE£NENT Tha. RF IF.. FULLY EXECUTED ANO PEPFpiMEU IN SHE STATE M CUBTOMEMS PRINCIPAL PUCE OF P OINUS AND SHALL BE PoVEIWED BY ABUCONSTRUED IN NcANPNCG Wm shoo HAWS.Y BELFRY WRt.Al Al.IT OENEPALLT pND UNCORDDIONALLY TO THE NRIB.THONM V SUCH COUNT SO ELECTED MY ME DINNER ON ITS ABC... IN REUIOX TO .','I NAlAR I NE'LP THE GO4ERNNEIR MGM THE FUNDING OF TERRORISM AND larl LAUNBENDG AdendrE5, FE IAN RE.IREa ALL FINANCWL INMTUTIONS TO OSIPIµ VERIFY Me RECORD INFORMPipN THAT NES FA ENTIFICH PERSON "a al Ad PCCDBM, WHAT INS docal'a VDU: Wam. CO. AN II IIiL t FAIL ASK FOR YOUR NAME, -OD B MD -me' INFORM.OTION IAT .11 ALLOW US TO HC.1 YOS WE MAY ALTO PSK TO SEE IMNTIFYING OCCUMENT6. BY SIGNING THR do.... An, YOU NNOWLEQGE RECETI OF PAGES 1 AND 2 OF THE MG EMEM AND AGREETO THE TERNS OF PAGE61 AND V. norm ACAEEMFMTS be COMMITMENTSTO LOAN NONEV, EXTEND FRAUD OR' Ip I..E FROM ENFORCING RGPPVMEM OF A DEBT INCLUDING PROMISEE TO FJIiE.B OR RENEW odam DEBT ARE Net CNMWR L6. TO PRO.ECT 11 ANO U6 FROIA NI6UNOERSTPNDINO OR OISPPPOIMMFN.. My AGREFHENi6 WE RGCN A.M.CWDRAFT ... ARE ..IlS. HM MIS MBING, WHIDH Is III CR.11E11 AID EXCLUSIVE STA'c..OF THE A.EEMENT BE.WEM I$ EXCEW A6 WE. LITER A Fi EIN WNTWG TO local TERNS ANO C. BIRAA rBdMFy"NEtl' PM MFadA."NAgmemenIONTI—PURR of NO Epulpmnnl vndlmwroponoeryuvyol Ba Epulpmmloyou l'Gnmrmncawnl Bolo9 TO W¢MenINMIM Egn'rylnrm11n4utlrm.AprplWe ANSAINwegwlaACIA ossru ne wlloenua mo pmPoT68,tlMtaeuNotlpMn,Iryru, even inrenBTla gopcly unall Nn relerreAbae"9LSOME"dound"EA'ABegree LIAR, Mw rro dale, HI IM a mrmmllu Ne sdlwanenn you AN AANI lmmnBnmrl Pe Term of III ARrnalwin any JORM,do.'olM OOmumonl radoonc, LlmnAD aMweB into wlNNA mpglwn,,. 69Rvnm(Godo. Suppla'f You art_,mNAA lw,dA hYn AN BOAvwm LAMNA.nµeI'dand,MUNlNI lamnMrr pe Gommen--.do. OI IN Apmamen, I AUreep Fwpml US, "RIBLEMAM, neMry an ly try Viegmn CIA.."( ono"Prmmallon ae wo may Al TAN Fqulpmnnlie Parrabe W an TINY IT, ARM nolf,I,%Min Nov,HLe Ndp F,"ANN,"A, IeongAn'tWeM,AAm aN PµollP lM III A, ANIndwn. In 11.—L ON AIA -ONE. vo 111.1 of ETHENT .Edll FAN rN end III wdl"Ound, Ill wnennr nil', IV InAl ENI' N, A—N,FMAJ Ad ny no w 11.1 ',A DFANYm, If do ANTAN d puonem and o'lmnnl eSmmrem b'nm EFICAM Amo FmnpmenL to III III ITN, AT ALL wlAI AN, AT Mmu, OUR.N1 ,, AMIYrlone 11111 All d:kmen n6, SA -1 A,NNRanla, mryeomrod'inti, nrOetlWllone, ANTARIe dntlmpoba I Ne mypwenl AAM Ai pmloldd E,ALA A URAMU W & Y III al ollldevara LyoI FRAN 11 OF A Ae NO LINNA..111 y mann Fall FalA paymem "Imd aI STIFF ..A MMU I.—NI pE,.111 N11ne AMER. ME 'Nod, bnnnint 1. p F lmm e It ITA in. U.N.Mlnlmu A'..,1.Ae Faind W poAra Ne HARS.CIA., N RAMIN l'rnonng"EMhlel..A'III mon moor. Toa ANN. in. am.1 rermT p,A. Due In 11. IF,. M aompony S,AIR OFMIAMI Me 11 Te o m role Fmpnammnl'9.mmn FAA FOR o Old -1 Ind OAK' AFFINN nl And ON AFFAAA aaa Conn a prynrem m' TM nal wELIAL I wM FwlFRONT dNU romram PARLAS w m. PN em m am ATu(wm mdy ,Is, A ... CHUN M relamen to ryu FITIMI a, An Ann `MN+vLodl appmwd try Dn mvu will lrnlAM ITT lmgM NATEAR, IRAblYen MM AT" NO— re mm�mon OFF EMaI1 Al Yanr MARL In,ano A,—m ANY nd No,AHMAA E. KIM Per., axnpeIo"FAIlrALIAnuml Allam meai� N2p UPIwmsa NonENIOAdW Mmlmun DmrlnnraUAA. M MY III IN If All NIANAd dvoA On NAI 1-1 nov It mSEertvWmNe.111 Aryan Ol daW mmrYnAL Wn Am AMAIN to nmlmdkd ARAIN m'nmon 1.1111. mwHwm IIIII fol ASIAN, INNIHI LANAN Anr Ndi INER-1 III onalyd, I' rale mNn WA Mmen.... Pxnldm.1 SURA MM sk'Nn FIT MANIA 111) NARTA I.T. Irvin IIF At A.IAnnIN, AF rnnmal of IN ABreranem, Dino Te and or man ralmvNR INANA (12) maMn pnrW Wefminrc, In, MMmmK PdrvndmA And ROAN Por MdBA RNAME, FLAY nA TmlNmd dy ma winwlnlAIn, MEAN AT mw m "A—""l 1p I6%ATOw "'AN—For Ft Wnd of Bw PdvMlw 11 9 nINTO PAFIodi o1 IBI No msamnmwm pTge OATNUAd AT A . At w'npfinn. I. III MMAAAN ny meµrnm MImYm RTI ANNI .., Ivol .,an nvol TV nq(to E.A I,(A,n,ne.Wm AIFERME A, ISI AIon AR w, w, AD..D to elleAnI Amm� NI toddown, Ad A, .,,it Anr anrwnnm nwm, mmm3 mod" EAda HANTO MHrvFLwn Plvmeml Are mm A A.ArAl WE MANTA, TAI Lmdmb RMA, � . A ADpR�IA LAN FLA 111Th 1 ...Ed 1, To DINDAMm On Anv ,IAT RICA or 61 Ad THINKS RrMIWmg MmoD H.Mon. No UU PLAN d olMMAnd's .Fa OnM), Add NSu mmbrw ld Ml m OF FATRUP nr PoYmm6 and Fxc,u� Por HONA dwyAF Mon. to LINA, A, MOWlloU omm AFFIENNE, ue IN ANINI III In1rymmlA1,'a mom to' 16% b mOmt IN mmnENLI'LIan of lM IIA 11 INHIBITED w ANN INDIANA AAI,dond— S mtl If IN GAlpment ny in, manSlwre N'AOVA, SopNlon NONPPPROPRNT ON dFer rem woe all MSnlmu.PoAFIFBI'd Itpaymank It IF, All Term Nre lE MMe are laOallyerellmb In Na"''I not AFTER on appmpFFINA N III. of arty.'.I dminB NA IF, III NA pulpmml m An c'IpIpnALw , nAH"InP A'Ep b6,vlLI MM IFEEMIG IF MA notSWIm oKEEN IWN1 A In to 11 Fill Fra PlymonS, And IRA manal 1110 UaPoreemenL In ...Am, NNAr e AStl �HAE le no DN IF TlAmmmdnre 11 aall TAKE By IF IF ABU Mal inn IN mom W pl, and in, llnappESl+lounn did nm MARL No an ml IN AmGNIER Mr OUR SH All do, in,IChi to Ani In, Eml,col In Awannno, FLT IFFIN w luno Agmonrmt and NnnNlwM E A .F.M SA Te Iml dry El to B'd PONT a' MM EppmpaaOAII Rein mmind.NmEpt P.IN, AT fFMn- m YAR, Rmpt Aa o Ar N, Mmlmnm Paynlenk a, ALI LAID ARAM Here AM, IMMu dd and e1dSALd. AT inn tiny 00)111, OFF, tE T, "' SE III LEON MAN wnl"Al A AIRH,A nTwN(w and ON IDIU GET Addln m anne Unit �nl Man MAY nm dean Epp model k, in, FAIL porins ml C - AnvRAA,moor,LaW 1, VAR yon III Ich"Amd 11 And, IALnly AMAu161R a pl, on]... POYNAL, U Ann UNTIF IDD ARAE MDEDNEEP At NM, Am HIA, IEt PRanaw, IH ndIAUFA muitd,mn,R Ela nE A - D11.11ALINT nlNpeu6R ANNAL,A..ANI A'AS TOY Arae NnnuTRICE'LImIAnD 1.-itIE, FEE'I.re A, FAA III IIIAgmevt, Ewlr ind ANY N,DKI.tmtm1mf.AMAII FINE W, IANYw IEELin, MANIFF ALL doppllSltINK TIIIIAvtnOF...t1d almatte vofAb ollma FlBmomanLTNe 6eotlon 2elnll wlVermltyouLNiminam TIJIPSM+ment In oNonS Eogrfire em/oTer FRulpmonm'W IIIIEele Nn0.D tllreolly ErindlreatlyLpodonn AlolrytE appllmlfm fA,wIN H, OF landed. YER IN, IIIA Yar1HIAnd S,RAAv Ind oMgoIFgwamm mmla ImpomdFAIR OF Ns plmnam, Ewmmnlp,n Ali Ad IALMlrq,mnlmIIIDUEAbo SF in. And PAI EIIIC TLE Fend ENor YOU mERdSD no rgRp.nRnt (b)remnLNR oat E1m.mandRw,n�Wmnaa mEnmmmotMe nemomlHNAdm pnv al ENmowmAnd m:pe�DLrwmEHvwALM ,aleame nneor NlDABrRRm,Et. xourvmsrquolxc TLE FAIN THAII'd (cmtmEla w FMB, z) C3 Technology Services By:x _ Name: Title', Date: By: X Name: Date: TLA, Federal Tax ID: Pago 1 of 2 G3 SLG RISE) PAM (mod no ED DWI7 MAV BE F%EWT FROMti HE PMMENT...PRSONN. FNO ES" TAXES, awl avMncWwlge Mylar Nv—TV M Ine Equlpmem, An dry bra mgwma m paypmpeay Boa, and ya I".. al cur dib", ro a1Non (11 ml...A w br all rsm rlB-THINMY oraCho ueoaeled war Na wa .,-I to lmsr/adgnw' III rc,i Ebrrymenlwben blind by lb1Jwivllativna vr(y,,Ranee Belo comm reran,&e dl Ne p,Imtl p4Nnknl I mar Ilal, LITHVIV r vPB1-1-menwltlelTV"A Nvevml Nurll BI rand, An..umxlnWWIlar I,pvmluryI al a na"INIF IIAdIdTlYantl oh parol al 'I'llOINTI IN,.1.1INIAN,I "Plabodall Ino gm ,SHIN IN I, if mpmaenlxlar abyro, I I,.,to ao ln I 'I, wlb ba pvymlervlln,BrambIna ph Total dlang Ne IIIPeaampereowndy, ASVrarnal My. ONTol oy AdNIn IMn]m,ofb ad dmmerelaredpoemunbol Ewi,- Yduagmemwyus A IF naerTVANDa Eerall mN@4er HIT alofDRS Thr pryamtluTa IMI}amt rulb. Fly Inead forty cope On, flat apµlmblo Im.-IITboolronlmMe Fee,111,TVHIM..t LAVmvyba Imreamd Wafa—do.,IMONfor FRABOUTC, iU%Ills Illyor aW,rFULLL anylAWN 9 ev IND In mOmi nal ISLOedcolof etl1.11 NIorlana, ,,,nodfyfind I.' 1 nrm11-111mby Il Toy n-H-I'l TPHInA rokuenlmwmeorinxmbn,VmUMN,x rw dlao.ipD. prod Womay,'Aonfur bvlmllanyaetlon •g41be unem toP—,.IN, wnlon youbll ha nna yynn,IerylINwr Yor, I you willry at NO I oavooga 111 los$, w ymmumv oneo nr paYmams welbil 1, F N yITHATraaa A fall IN Hrclon or onam:nlnW you reM to uvwu mrmWw yuurxbllgedonamoil womaVariargeywereumlobrexornanxullrvkNwnaxnbarga of $25 mrnnvoJOIN weM lY rewmetl by Na bewderaoymsrs (Holm emenJ Ne m¢a,umarneumpermlY W mr)� orwW uc wlVpfinr`nlwnlon mnmmoeboawlUvn yea 11 dayxana aua tlah Wharf— .1 ren III HOT do Bodo,"eaereNBSBmrm ouam Ne fari ON'T, permababylawl as ,,annILAI QBiel o ppu rL9i.Ili, Sapglarlaordlpoam Hal lo[NISAB,emeM("supplld9 him ag bp,vltr FULLWASIC, MAINTENANCE WRING NORMAL BUSINESS HOURS, INCLUDING ALL TO LIVER. DEVELOPER AND PARTS NECESSAM TO IN.. IMAGES. YCU MUST 1.11aBE CWIEN 111. AMC BTA". SEpgRgTELY If acbnoranclI Nat (a) HE ELDPllnr Is All rexpon5161e for all ann'inn nnlMenaoao of Ne EpNpmonl ml mM Ifro, 011,Ne evbnl Naown asalgn Into Agrrol wrasdlBdee(1)IIIb not b0 reapur1961v fir, sarvlse, repdrarmelnBOHN,dNe Epulpmoll and ID An fit (on a post III off) onhdheg M 6uppfrer alryepPlluabk 6caxx POFlmago Cllagex Tod No poNoo ohne Millrnom Ioymenl VIHUukbb m seMoe melnlenanceel Md EgwggonLwneHer'S ,,f Only"mnoni-I c)noyangneedua¢bollba o peMlo aM aervlde owlnianance agrenrrerd. Vou egrvw to puY breervlwmimm�wnel aulxleael Ne SLpWIv(rcnurmal bminese Murs Mservlen mwadbyywrnoglyporce ar mkuoe Iwo ANSPRO eel it n,NU9 cuammary Nom, IN moldy I. -,,in to INiii d mlou xawdn an of r amWg , dBor 611, Agreanni wa qy,V n Ne IRCmnm{vpa far, NO lwhu Oa $Bqulpnem anear IF twm s of III, Agrnmem, W R TO .A..,,A.."A, m n NAVA omvIn -I no a to' "I evaydv bbrenm IN Eywgnrn11.,—mlawm uILIVIVna anal AT' III—' wa nambv TRIP m In it .1 If hy'I x IN manaha✓nwraMbr,Mall war2n4 INO as pan am Onar„n hareaMavaa cowlNeap No EyrlpmmnrtI ancon;roe1.1 rermw da DIRT I. hod ma each.myna@ a no pada t w by Aboyina al Idy-Rr�t Ididal for Nor ...I ley ARA, baa) loop NO EgmPmmw Ron, IN maw all Paseaabnl Ib) aro NE y "Plant m �ba0, ram VU --I "Bak, minwml�A, mnn$mmm¢ Ind ....R; th Drop Ind A,AINVm VORICH fad Ivmwlla H bard 0111i omaaa aB rxgTM mewl eLVILIhwamry III Nae,¢anon,, a.(I)HBO no-A.nm I_. mpwwl@a lyulp I' Band wran,V h. Ilam E9wpmanux maRmud"Arvine Orr , fila avbwrvbayre mf ,,ad Nac 'I, IN ewlw m Wulpmenf. I,J ore a, far p .11IU I., Egmpnm,m III Muco,, lM ball IIIIIAgaii CW rope lmrno, agraN ro Pmvlm %dmrvwo neHle...No oI xoom Fgmp oMpausuam dim mrmnnoWmemrow1 p11 ana pad -Otho ay PIMIlItwfann relelex band, wMt, e, onlythi x,Mm,,HN ....I aeon Eµlpm nrelel Xle Bqulp wan (9)Bawn Mnloeom 6lwprgammeytraadaelecraelereanom nJx(yrze bwnlwnm ILLBoppllw DJUMMrlddadNotseM1atlNmnw aklntlm Jovrouncrylly lM MlrSmun PaymantamVemernluma o[Nk M)reenmMml y obia ItlPEMyQY Vw,e,apolrxlgn lmall bees. damagos, tla4n¢, InhaipemeM tlolmn, biluaa fab ego, ^a'H Intl nwlegel dlalg wldmul l,mlalFm,Nmellauna lu camlwllm wn„apwiding la aubprcnm, IMrvil th, orord. on, 1"Cklms'It opp—c'A'. by amp sen. bramminnnrrelanng mdm Fyufpmm I aelre on Vou agree, an, ma ALA u. BURS, or we ADINTAo ......ABy, INNO I. I, Via eebon. INS AN IN xmu9.tb lmemwrymmm Lamuollfkngemm uA Ill wman fou I'll" Ne obi muardborort VAlor If dobond bMa Agree IAMOR,»meawea bond, and ' eymtogmmnn aI arr u If An aPgJgmn[,..6WNH O Of coxp11 "p lana rvIIII Iy—Nnot maMdn U.E.N L byarlavll W Rb NIAL,em Wowner Ti Ne Ell Yeo erne b.L I' Inlfyue mnbo DA �nI Wfl bdeml„Iwume coxd-' II --g (,cod FalMue N airy FAN all n Nb Agreement Iamo, or unmee W fur alk w arvttmnn ndoom6ivnt WIN wan ryumptlon or I,4 ggmrananL In rbo owl, d any wcF Inds, vm vu Ne Mirdm$m Paymana aM . anowh arm to FAN xray wcn A— Hart AphLm Z.11P ^_n IlaMlrem d.ry'dial Vyl N'.Dan eodynal 1Oil,,Ra lwet vltlmr('alad-1Ne Item,,Haut Nellemr, Noor. IIlio.,Fillbl F y mvlpbable to w orlbl yqy ns No sen o0 Ip sad a awl loom Mlnan. P. Ida Excel Pa' .nB V Chargee me Ewe' an ; a: 1111 Ne 1, Upbr value of all remwlning MIllmar, I If DBIL andSir.,111 M1rgan is NO o Bl,,tl Hems) oh ,,RPL, I rat. ¢al wNu,ro,IT B%paranA'IwC Gln me1—.Pl WIwrAUFAININA mmiw:Noaotlldm F11 OR.anotWaradiee Ra da 11 nl Lyspmaa We Drub Nmdulr—btoam rontnNkaM A P,JA raw olrruoma uamv)al Epupm.A.1 ANC wxEANs. wlMouTANY onllyora v A$iO atITV-,--dvgwa bm il-LL. (—lid for be Ili, or allfbmpbmm nom palma,M1, W n o[LIappuaamn to nH Agree dart . 1 Max, PONA of Bao ewTrmab maaaux Gr rmmawwa cure mma Tr ore seam, maaba wfu mea ane aM�mma ImTaH m, nwma,wpm nna umr Endre Iaaal nxa), an enllmpmd by n�xf,unbend p x11 ml,Leraym arrow11a.t 11 (of had al Con, II �E— agrre,m by onar. B1eryIAR 1 bor KdNAdAV glaHn An Hill, doI,arof'JIdanyhnmam don, lwmwg repbIbyAnvgrlhyrarb er axbmpawn',nnam) masamlll Vv MA KILL ISIVANif,, 15 d anal Iry1ry m E'N4 L d gear not MRa B. SIDat N pm omonnnrs, rover $x ae adtlllknW In do 11 i11 Awry oxl be lead by --"BOB I'd—' Ileo on VO 'It di Iran Hry IIII rel Ieda Tarr ,r yP ALI ord— WILL, A. c—Stronman.o do ,prmmnthird,at Praorn,we,owmea Doa,rooblooldmm-bbinlrrmm, yl H o,g I ,III rrrb(aM only cn-bseepn Nn Equpnx lrm III Agreemmydral HB IIAI a vay,Sdad n, ii i only foot, or ATMA Batluxe, you a an NPOVISILY, of Imb1 dolmai Hanradeawnoaledalony mm..ln lbw no, dal d ebur m U,TJ IIIA ce, 1.11ofMrtgubed m III Boar Atdrddunalemoum aaNl RAling ferbd for rn¢eonlahuv, alumna and an vJminhhellw lm, No Drab olwM1kb imueance mJxtlrninlvlmtive be muy Ile more on tlm coulw ohNn n, bral art offain mvymanA Wdlt A 111, .g IfYPI carh,Or UMor INeorn VA an It(a)aaaleun abuB dr, Yoprymm,lrvllOrnKfron ryO)tlryeel too foedarem AR- nrc/nl'a oPar"wHAVIdair I'Knt(R)a bANaI by or aRpnsl au m anY ,at.... dryI y, Vr FELTown or4mNamyaft Or erryrtpraeecring madebyyouricalveor od ISmg no 1-rnrarHl a' UABIaal Yov,B 111d nl, arelfquldebetltloliodlxdareea, mIran ,, Before Ebelpo IS o,yourawne- BY,Aro raxsa ta,slop ary bu OR I"Olar ar nand n la ASarprapuly Ind �M1eb anal l blo Or MA:m1.) D NOT All 1rgremmr wNIas our OldYR IDI H...111 Ir 1 pdemi{ wa Noy M ., Or .mea nr IDe bBowThg la) BRANT.1InOwn W$, AS LIOUICg1ti0 ONMGEg FOR IRSB OF And AND NOi y, d PENA'r. Ne sum via III all pmt Joa Intl ounenb art ham x¢ Yer mart CNWNLI Intl 1, abar.: ryl gm pme¢rI vnNw al NI ST ba llra0 do, Ido Pmaemx Elnsxe far Image Cl,gm'I ollw.r vb r JI dluwanm I M tlae -nH a S% per annum far W b 1 i, r monk, xm 1¢MghaImalug Nn FI Madre,Vwue dNanoth, or a: I .0 anyu"JUNDoor LYof A mortemuab prialt B11(o)repel,youbtomb all d if'd Or pr nr In ere mennw Pill in Val 11, o 1u pPaem I'dhad Or Noor. Ir ad bwFInL vena or.. indbo Iola rvmoMdoW anV bI Tirw - Hotly a-ALIN BoCwby rasa, vI mepeaeme mdNrvnoddryandddr, Ifrhang,On, on Ing ud....tou Na rn Iwae m N NB' nord, I' 1 m yo Manan loam[ awl Ic I' Ne prweea; lo> -nm offor sI By Intl Amin pay a e>yenma aC Id) ARI of d, 1^Ieresl on dl amoanm AN nlln IVWawe Nam Fvzxi imrinvmnb n 1, a Tan rmbwlbbm try... a Ar to rude larwpemeabouml mannnxllbo woo,N ,motllal yonal I' Ban Np ea oro fmwrm nT flim bmlmin, ranfaaalma, mpdr ane ,lily. mole, awmerld— as wort mart, EMBs rnnmyae are omm�baeo, are m amMm m by ann rommlee pfaefe Sir W tau. and mm bo mnmwa$TMncMlrendY mxgpmwp Anv lala,oraam BY -F reaemisemy agMarvaL mmlwncera 11arvn IN In droa ad mrd IN do, IPdo I, li , IN rbr ,,baht r ofdag ea"" P Ela ana die Tenn (m Nn Hawwxl Tam) Vol anal Iia w wlgm mdm m vow Imeomo m Ine one at bM IN, (w my RETURN ITHE1.wRCII Mx I oannot Ia revoked, b SE aq bS nm TIN dean aA of rM Fq- ON IF M FAIL ttr PROVOS ry w1yH SUCH l CAV all WPIIIEN PNRPTOf If AAN NOTIFIED US YOU FAIL TO RETURN THE ED,)IPMENr, l ,, apha OF A da AGREEMEM Prof. W I t— It RENr3N ON A n .11or riT..DH BASIS (l a, RENEWAL TERM} xna HI o,tiny,Ar ,._ N If Agremnant mall nondnue m apply ndwlnp wltnout u LIPHIry ryor, 1..lory m rem, MPomunr NNIALFExrnsn al Imrge Ti and ual oM1age¢ umd cob d Ine) 1, ANI k ,wmM mus (ulwv mala$, aro aelmM olwn m,Fo "I ated or aro mNe Rllgp VAd IIfindawrnaelauIL IPONM ncrMds an' rgdNe VO(TERMRene II Twm),yusialI (1)m mg8oNen', pan' lINNvntl Lnvmnre gvpdtl alyour and! flat an al NA N m , n e RSH bud Ia d ry, IRSandrob dor Sbbv IN v11 laraI'.FliaIJ ae I1 A ,t m,,g in,a aM o IL tai III a br Ity no yew aM for Odom iwrmm mph poobetl IN Nedandino oonpreI II Ardor Ivatlws: ml (ZI a ININIRaMyV mnwe abl nam lm, am acrd all tote darA or magma motlla rind lu Nla "- rm EgulpTrenl laid you con aaloty reepomNA ms nmo I aT appmpaeL rempva ll a inm mole your aualnms nai Old 'nmplfan IIbry, ALI brebwa9, Youfl.1 an mrary1Tamvallre meant MIn INaand or Nblm,, gra 1111, aowmrnmwM1M1 do, loyboM Ma Indy mNNIInvaaeem ploy anadandmg. 11. BNVI oNEIIG You ivy, Ill MI w and o uny ag,k or MNgmleux onaerdq Ag San URA VO Ne 110 yV nlydVN cur ram r anon mnxmh We cony, rN rn omllylr j wo� (a) .1 Tr earn l pmtlon muds ANDIVI.A.ofaorovmirn:xrn Na EmMnlamldRod Qx)rA-v1-1.1 rte nnwabomevrw all thin rRE 1 mtII or Sinartv, Aipwalr Or any TO, , To no mvaaw, Vr All.... It Ag,a 1 IN do metra va a¢Ilgument unaeraubeeNon iRla) ahoy, ooramgrm rvnl HARD an al cox nM14 um4vlM1leggreement bd none of Sir oblmollov. vw agree mtb aspen egvinai ow NslBnm elmms oflwls m aeknam yw mxy Bev do na e fa. rl I n n a, Bmam fuel be In weon,an IN well be Jaemal given Mn Ir) aayx a8er ma I. ,war (da iqd d .in I aedlars. Mu J, Inaani Nat la) you a me 'It' to Intllcalaa In N L ABiaanent U, VVY bar smyullvJb'-.In.1Blyrof lnwa1- wiN Nbi A.Mo I'llIT,'lvety,N” aak")huvn L,m Idy.dal Ad..I"Idou tomoarpnm rvllM1W.11forbleld-off lot TH PrOornirLAN, Old had oilAUmumemxmn blay,for -now albmaebbm only,iwWIMParyeend If a¢unlrcl ardVII orT Dop, K ,haw Inda$Noah/m enbor ,or' or Alw, 111 art .toVrAaonlyo11 d. Ibg By onto NEolllcvu InNwa18 VE-1ORANDonalannI- Inde--IllEqllpllwm 1xmmwl only, Ri al Bar For, ro'a'm VOW pwmmomN MnHdoorory bawon ON Rod warn NO I, Ml Y.eywcnyaa wag mato ION B ITT rem. ony W wM HoffA Odym Penta wan fnplbm M,ar .duo Tmbe EpalTmami Or binding Tom ala oprai lm an all in aminn blwmeo mywraanualat W Ain, ia forryI.'fro wymrm min Intowobµybtlnasean, finial Try—Mang mB larrr.l ra, bwEI I, Ane w1Nw11hmlirry,I rail aw ll anal pi YANIN ana ap;(1) tanona,,q$nd I, ammanyu nlNaggoomn anJd clay, aid opuuapa NnblarnaP. lmwpadmw,n�o. onto IUNNINPaymxree P.IIH.Jr Aglow ApnorWArring 'reB a1.adeamrebdranor .1i, VBUTnll"'"a "Ara no plot sunraegdae"byOr An 1p ad iHVMa nmlm.annyauarwplwlma kewanaa rroannblearyra rm olwnarrin( lmndlwmnrr Rl Agry.p. d'(II Ud,.AA 1,Ip Enum I.nobobion pVI— nddhhor HIn NaegetmrtivrUareIf Marmed,ybooldr,g s, mmmww phony mxlarebd C Into ThArli broad, Nr ab WwmonL andrit Imlmaa. anv,vgmsR IRF p,Pmw aM rexpowca nand, and ann,.wrd ..—Mr. BUY UY al uogH a gle're1J ON UNDIDn) an w, Till,. aammx Tr Trinidad n,11 all add J Mgu,, nM dry nalbe nom, n,wa ar ammdato W part Old SIR mmv, broolnean arm andfanaryno lrt fib oin)BeoryaIcrV paaboaomadmareilWNe IIOULL- ThMAgmpmed Xb aalro IwTana lour anmaawa and Aparrofnd rm1,Mm$r, n$d no or AN ,loyar—ond baba nor oe ay, rodmw:eo,wl Inorn(b)mmuh armI1,1FRO1Mwmgar vauap Tnaann ai o fHIPdnwy An aamom Iwfrmamro marewb Re OldOfaw:bwamront IIRA.'AIN l Sion, n. � ving or cam ,x H NROKS., men Na EEwla L lnmIU. wN Imlml owe I,, HI IV Ila Inman gnlprla to (A LADLE, vmy gl x 1R on proom for, an yorr ,1,m,i,f fub;°arab by in'APP,ad UNC. Any onnmobawl a,UmmnI Dammer.A rdDo na.aoar Idra obilnynMJ 111.Ram�Tl land,, In n,m,mnngmuo Erep ma orlfy Iliallal I VI pro m n aagwrrol W tab MlPnnoIn UNC. Nda I,N You or agwwb ax nyFding d mala wwba No (2) ream radar Na you Wro, Oban h. 11, Indo near y, rdAYminr Drs FUNW I, m m be we,Ecripkamomor Ilial xhall,no roband at In ellen ane N,robbo. n rHEMa ur m lauan N uamot Y I StI tall "Ili an MENY TH a IMuINg ND ORD T Obad ATI aeaal Imbed uUN DEV ower Hldn,llon tlTI SE Iv Egolpmnnt E yo, wf ErionDIES we ealry brminaO m Nls DISNEY B M, NN R 2A W Vey a THE, br Elia Tallage, THE PARTIES INTEND MIS TO BE THAI WE AN LEASE UNDER ND MAY MA OF THE UCC. N A WAIVE ALL RIOMB AND REMEDIES CONFERRED UPON A LEssEE BV ARTICLE YA OF ME UCL. VOU FURTHER HENEDY ACKNOWLEDGE AND AIitEE THAT wG AXva Dr THE SUfra MAv MAKE r PROFIT ON guy AND ALL FRES NI IN alloy 11 C o To IN oa o yNG.FNo,by ANY AND ALL CLAIM WHICH y. MAY HAVE FOR UNJUST ENHICHMENi. CO mm mIVII Tmnpanwdan 1,m N 1, in, of Ne artlar la ayffile uv m mdua gal owl 01 No Ag,clnfnR bnlmN wNi we oNfrvlse wc^Itl ooage. If OR eeoalyeJ foo nompemvilEn, ba Redun4on In Nf Eon It Nle Apreaemeanl$Iell¢retl In coo Mlulmmn Ian.lma f yF DOC M u TINA Agree R 1110 exmfLd aaniarpan MIUn by, In, oelpinal 9ylFlWre and/ar to I - all Inal4Je ehall RalIs ANN, �n I,Nd lanrlloto too .1,1lWargreanent lar wf poll.1-1 Uing, T w llnalellon: If fey headnN, I1NI or lleerUing -Ili -at- lc ON AUrem�fny AID Ili In, dmmmlmllm Or INI ba r If Or— ...t nNVIRIV o Nn awmr we 1aamw Ran Ti coaHa p alar wr UGC. H It, of, r a ABnoanm m no by laammlb m oNor a oolnm to I Ili me b, ry ITS' bepbmamg apmi NI filmes. If agi n that th, howl,, or oder afmmmo bmf a flxxlm or Nl.-gq,fmrm nor, agnea IIt de, wman ahmnaa Rf con POITae or mRm III nope III by via$ Vot adblT NI mord apawlal It In Emane In, portal manor agr¢Nut for pea... of emmgng wk ASHANNI m an aablai a pram fpp,wl ad at HTE rmo ymmgnn. (v) A Jorallwt a,gold fntl prodidad or aotmwn TANINK«Nvn ana, on Rndale9 aI an Opooll Jcaanane In) NI algvwm nl am Pony of amn Jmanmr 81,111 b, OHILdn,a or fir Variant alp ar lel NB a re IhIR Faro III ale dmot by a nmdfmat aleovl aMnmmbg named oly-Iireol and M of $rm, Ya mm Ni, For f m alenalwl by hesmne or afar IAVI,nb he xhxd p,vlde UN Ild,ld N e qpm Indo, m b nraual nlgnat rap m na No ab I Ina, .LI Is I rapid m Ne ednmfmnn, m Baa AD..anae that I mcmmJa m in,, orawNatri-Nil tm wf> $aaa A IranwLany xlBnaT M11 Sana In OR A mmol. Paye 2 a 2 GO SUN 18 72([) gam (cowl no SF) EYP &Technoic,gy Services clen,aen,rlc faml,l,lnp-manesgey ienice YMVPJ r CUSTOMER CARE MAINTENANCE AGREEMENT ywdon pale: s/wrzDle CU MARRNAMI ; gop),'ESi: • • • CITY/STAT IP BluwGCONPACpENaIL PHI EQUIPMENT LOfAIIOM Kll6.PR LT PHONE EMAIL QIY sE ➢P CODE: It COMACT PHONE EMAIL' STAIRS PROW MANY SIEMI ELECRICAL(YAiE WILL BE READY) FM AUDI /METER CONTACT' .PHONE EMAIC', MODEL SERAL NUMBER IDTAGNUMBER STAMMETERB/W-START MflERC bEPARIMEM pEPARIMEMCQNIA@ TABOR 'PARR PMKRS BIACKtONER COLOR TONER INRIAL NARPORK'M -TRAINING STAPLES PAPER:. $TARTDATE 3 $ STANDARD FRE GM CHARGE fOgSUPPUFS DEL VERY WTLC APP4Y $ q b ILL. mel. TOTAL RARE CHARGE ind. 'C mol. CgMMEM$ mel. f'ARGABLE CHARGABLE TBD We wlll confaal you a1Inneol renewal. BASECHAr.LP$E7TFBCY METER"YeARENGy C35P NICE ARE. CtNIPAeLR MONTHLY MONTHLY e/WCmt ParCryY 'Volume B/W OVERAGE .1 MN 81W PMI PURCHASE ORDER NUMBER D elv Coil Putop ;Volume LOIw OVERAGE egSE MIN B/W PMT. tlal Here - 7"" read A" undenTand Ea'ENgollon "E"the Loaf contlllomxlated rod ela antl on To reverse 5lde that. , os theonJ, agreementp¢ ainingtoth,,qulpmonthe,euntler. Noather agreement apply unless eV redly noEd on the R—f Ihk agreement Inth M-1—fr5p—rBodabove. l undentandallmeteraauntsare Mxed on BSxll minlmum angle 9tletl imagox. D BM PRINT RAZE VOLUME -BIW OVERAGE I Ipil'ml Hem C9—EM Audll la monoge the toner levels and matorcvun6 brmntmat nallare. Pollure b me EM AudIl Mill remit In a 918 par mon, per marene Adminaralran Poo. B PM Audl bN an hen 1-1 it 1 the —tamw'S IglltYto:Wply motor Won, and loner funiment ousbmeraan mid reoml ad, armaae,e,vl a nE.l COLOR PRINT VOLUME COIOIAVERAGE PRINT}DCIIggMER NAML CUSTOMER SIGIN ATEno X 'tERM3 Manthxl SALES PER PRIMED NAME! RALESRB SIGNADW pA1E 1536 E Warner Ave, Santa Ana f 92]051(714)689-1]00 1. GEN FAIL SCOPE OF COVERAGE PLO Agreement P—L ba IT IM1e mall AIne malsld los odlustromp, repassold mpo..mass al pall I'MOFtAREdI) m reaama W a.m., I.atrye manno PntlaenHfietl an Thee hal page N LINE Agreement facaujonal_MIND enono, done nal cava cM1¢gss for lobouslach. teaming For dolmtalldlan of Me Equlbi DaMb, nioncery to reperdomoge to Ine dulpmind muora W mese a buses n,gllg,n,..ITAIh—nt of unaWhaAmd cnmpanenls. acsxon'er For pan,, ma of sbbrbntlrntl fORIFFLlEANnennall piper ornbRCndara wpp er,..ora.,—To...no Thee Palo. IART feMnobgv Servloes AT, an Inmos whlh VAAAA"To Ne efulprrenh' wonanry are rpt covemd SEE NO Agreement. Any man repala lU—NININ In the precetllrf, mknre mall be sepamfely blbd to austanr and may load to IM1e scone—flan of IMS AgmarenL In Frospi. C3T—hresogY SORT ons may remin,I IEE Agrearmare l Me ewlpmeda maefied, dmaged, armd at mart W pareonnel other man No CR T,Mnamy carvkee Admon:ed Pealnnet,rd PILL, EmeLrala orcompanadmet meefine maddn, speuFmllam am Hlka is the Eaulpmenl. Molnknanes Ndl not Sova chops, lou mpahnreaded For o Paul Iot CuAoma id UlN pmry motllHmHanr to SMAROIT houMmm. 1. MAIMENANOT le. ..rnknomv v1915 will to matle Anima tanla OARkdoy balite, now Do I2 lot to ad— SM1awn an No Hol page of this g reem,nf Malnkrcmoe WlL mauebeer AM olNoys, baccand, or hersionsul business n... may renin In aadlOonal charge, far to v loulabor pursuant To DO DecnnologyServlms IMMENNa coof mt., In siffee I of The lime MolnknmwevliiIt Mdnlanance peRnmea duMg a MaIMPnwm ALL It paicallon and tleamng of Ida em1pmenl ONE in, djwtm,nt mpalr or ALI... menl of pall tls,.Road below. 9. REPNR ANC REPLACEMENT OF PARR AA ports dever, kr proper apemHan of the Eaulpmenl reinsure mpWcomont due To noon weorana LOOP vbj,,f TO to genual... pe at aevuagawill be Earl Ree of .nae, doing o mrvlae Lal. A MAJOR REPAIRS AND UFAVAOES Mopr repalls revlHng from mhwes of the protlucfovomll failure of IM1e Egulprrenl remTERfirem in, normal antl of EST, cycle at the Eaulpmeot all alher Paneth ethanamlrepolrana PoffmPl, menhshallwlbecansm dea SnvadMoinfewnw,C3Tech,1,w Servluureservesfhe19hfbMotel AemalnRnwae agreement finned dcamry customer mmme ls orlblhe Intended lmkw at to Ave, USE Or C3 Tec IoW SISMANSNPPUES anther b net obugakaUPS may Ca facnnda3y SaNwesapebsea ml ander this Agreement It however in, aamu sew after than iannaagyseMm, apprcvea Lappuegdnennan papaQ andmrnsapl*'lesrardlmama9ekme aevko. CRACNLARS—sch may, m He all a,e a easrge or lermlr,A No ad—,.111 if MP.1Penolag/Suvkes lelminafea Mh AgmemonL C3lerlindogy SeMcer may mokoservlceavofiable on a"POPCOIP baso boreduwnC3 iecM1lwlgry5ervlcesikntlartl rebs In erymlal IM1e Hme olrervim, 6. S U PF U C Suppler needed H any, an the Rant of TMS Ameuned Carried), Shot be lnduaea under NO Agro tCJ fecMology 5ervlces will pmvitlesucn soletletl Supplls, to Ibe Cmkmer based upon lMlliR s 10ntlIH mvamge of Re farrmno Intl SEA far calm. 5uppller povldea ore forum PILL in, Eaulmenlca FIRE by fnls Agreement only and bre ENT for mmlew kr me Art other eaufpmmf 11 the Cwbmefs—, of The Supplas—.ads NomorsM OaMdtl coverage of dA me,. ad And color for Ine Egulgnenf being seNced C3 facnnabg/ SAM GO, WE lnvolce and the C,,M erogres m PAY, fa in, e¢ars elpides of C3 fecM1ndogy pal anent refor pIN- in— In Toed Or If rev'ws GuOug rums wlm.red. 13 tarn VARE, Seememse—deme FUEL k.mge OFF I It and LIALL fray M SkntlonlcwerLyTO 11Foefired in Ine PullshS undom STanmdylem la In, proud MINA covuea made. this Agreement. ELECTRICAL PEg01 DME. In or m mer, oN mm poaamame of in, Of TRUSS AL Cmbmer It comply AN all vendor red ulred c anneal U-Iffaa LOU indulin but not limited to urs at Plass kcal and IINVIS Intl Fact voltage reauleemach. Ibem mwev poMoak—all by it no. real Ad 1.1, reguldb IS AS Ind ism,.,,are can eancA Mecgremserf should and—net comply Win C3 fechndOgy Services remmmeMed aME—Il reauuemend B_ CI NR GES IDs, InMal Mag, for Malnkmnca under but Agremenf lr nammmmbut, and M011 be Ne amawf Set lays as IRA find page of in, Agreement. IF, arnuol rminlenance fee Path mi ,i be any renewuerm. AT named at fIIT time If loan mal C uskma sndl M clKK Iuvdlre Is, me pavmedASIA mdmru3 on me hodmg, of MS Aardsol Cummer mall par IF charges MThin Ten fol AGE of The Me date E¢a d any mama war 111, oral Redl In Mm anagen Saud TO SZ aNnvace. Per Igree that after the Pay 12 month: PRT In, mars lar boreSwap I nib Agreement and d mo and of Sm b auwvlre mdN Mue12 ors peafla, me base cMmmaAME AL's con Pon rnaes may be mam none by on moant natio Sed 1. .1 man e hence Mere l9 and/ermq par cape maps,, In enol at In, Intl of the qbr 12 mldn parva. p Noted wlmede movW beyond any CS TonsongSservkeeeuNce III Cf femnabgy Servics,rerervos The nenf k Gari NO ,._art upon whiten nonce he in, Cuamer. or Ca lean, Form Samces mm[nope land CuskmamaeW agree, I hat A nawa Upmmg antruedAny, 9- N RESOR A At SCORE OFCOVE.AE Namlb onOWYm:ImfallMlon m M ty be scaulea seEY, far than tory ON) Offer tlellvery. braibrain.run BAA. ss, All reIn anWm standard of eu nont stand publerad mfg. Ade Al R,T Ine work must be cmarmal on USE, lrefaAaMn date If LESS C3 AUSTIN amnotPERS, program u canflgm any d INS , Bladed lormastloe b, but MT Brod be F.his, Incaseof mrpumnces se ncanealy I,.' dell A—Pu' pmbwmS on by data of uvkllanan addnbnof tlmmes may be M-Padn pNywgRUpfiM FResnMMEAem Memebmes'nelwohrsallnmRues Nlln lnemmpopbpllyorWMlowllrylf lRe CH lnsTalmtl ebulpmanrwlllreslMln Moores or lheskntloadnourNmre lM1ue Mane rclnolutle bufare oaf ""It'; 1111 us. UP pmvltlors, mrvercMngea mnworecnongm, woal¢mllon wnfiguadlan, mmas arreplocunenT.Sorywam upWks,eb y(eb. CSt ahnrarans aerve in, ON to Anna amlyd summer to customer we tI,mfat any remora but are mTIrmlmd to In, IalbwlPg reamml blue Paean ea ,aid wstaturs, ImuPcimfTNM OF NO somea Cfemb, SYAemx 1091 nolsupporW bV mamfodmm dreeowaonwue, It' it hits, o Analyst Savker are wononletl kr 15 days" data ofIvlolator assuming that to PLEMN, orlrade brum honed anarped do, NeMN/I nsfmdudure Cbmmal,laues GREE offer 15 day, wlllinca IVNUIUol aMryes. By sign up III falI OClmcwmdge the I IM1we read uncles land Fora deree in me krlln of sarvsa-1 of. and mndrylnm,dlir.ln No Armansent. Io. oral from I TER aulmeris ohngmea m mlow—.—led medmdo mems ydla:Nm son -m. if NO Cmkmer LEE AT refmae m anowaubmlma therso eoHcn. Ca fellwrogS Sec,Irer may Somme to shoammeampan wemaw bnno dual w, meta madiing, and From, an $ f N WmmisTm fee, The anmae more ITR Hren b,'Pon ed m 13 I'm' manna or P in, rnemr nm been wpWea by m, Customer and he Canmet PCRAAS to payoffs ovem9e mama the may scour hon The edlmmed mea reodng. RM EPA Ammer co And beme enxe feMroogRa nvupon Cs y,Shite, modef m CwTua nenbe 1.1.1obm 1.1.11—Flundparse nonce Alwme ry oppmbleced oIlours on the Pay page If fhb ngMIMWtFor fa such Cunemels mm area be billed In threes, upon to date racoma m in, Dean Orae poHan IF Mi page of mh Age,mant. The Tam onnh AEm .A.,T AIB on as LpedHea on the Pay pope of INS amessamant IR EV ENT OF DEAL IT AND TER MINAPCN to CmtmNS foRm k pay any omaunf due under ilk Agreement For hmoas of any oMet bac000n noteln$net GMANNO an Eve,ToI DIPOLE Upon an Event of PENN 11 Ge ieoMolagy Suvlcar 1I1 N tlrs—Son hen AN/ one OR mom of Ibe following atllarm IN lease paressug at Maintenance A, any other sawkeantler In, Agreamenl IS kmuh Malntnuance For service upan a Larl On Can "ones OnW,r re maminers This Agncment CURamu shall be oblianmd To pay any mounts An ore awlrp to Pa femnalagy Serener wahh 11 Ol Ross ofNE, Aplmnanw kmdndlon of Is Apeement Cmroma. upan payment of all sum amounts one Adl reireofla nine no fWherllablllty orabog,tlon to Cl MAhrmogy Servlc,L wMlsomor for any NF fees or uyae...flung haumda In to wen I Ot 1ecM.o91 SeMc,s faminafes be Agmem t bemum of No, breaON of Cemmec CH lemn.ogV S,Mca stall be Er NDEANITY CuslomaSEVIItrod mint,, mve PRN not. C9 fecnndogy SPrvlmc lis anlllafer arum,. dredva Aarendaoh Bmpbyea, agents and mpreforld s antl 1, and than nU=,.—Ines asslgrrs l' Ce Red lary Servloes PIS j nannos From Intl amalmf pMllaLETH, does 'Mt o Rome M damage w,t, ver aaruea by mason of any breach at this ggmemenf by Cmmmer Irby n or any her b but, propety or business or or TO any that Tmen by re—or any at neglno, emission ardepalf by Cadome, Cwkmershill defend of in sola antl prepare e c mInIryury, Another to UT No l morally moll apply.in No erent Gwdd— USE No defend sum conty, o Tappellogy Servkv may do m and reaaver from Omtmerin Mltlnlon, all cosh and vyamm. Indudial fromare reel in connecHm rhormat, C3 Tech olarvy A-un,,heal be ediTletl To recover From CudomM Or mh antl Apemesmdutllnp AININEmiTahon allomeyafea antl adnummenl mmFred W Cs leMnmapy Saboes In rnmosefl ,with actions POR, by C3 mannomgy servlw..I is re ImfaW"SO to nf=A OUR amvlaon onni Agrement lin m aped Any emlom pavdaa fa h..'r 111toinI MINES, paaerve emote and fare.one on 503's sem l Inferesf In Sir nm on Ine goods SLAmM dom nab NatcmlPEP oeddlngs IF s a III or Ml m defer IF procedure an action, nLENCO kgs, mm oat at relafmg any C3lemnakgv II rmnsadmn AN Cu a. rv, d v Hn, —e m s I r mar I A ENTIRE AGREEM EM IMs..'lodes IN. an. AneemInT beWSan be parlles III to She sul rafter hamar Any moalmmSPonsto Los pg'eemenT mus be In III antl slgnetl by bath paries. IS. SU C ES50RS AN O ASSIGNS; TRION N.C. Neitherpurl, may paler, Mu Agreunmt M any of as AlPIT o handona hemunden wlPoON IM1e part wntwn approve of Mea the pore. Gh,h Ml nesl be unlepsambly wSlMeld beepIM of eXberpare n A®n Ih pardelonsIntl nano k a w6lV pearear mbsltlury,menlemtaranon.Fo1 Sooty mPar the sone awnelrhlp, op—'I or cFurt.1 16. SEVERAL TO I F any prof in the AOmemeed 1, red nvoIla orunoul necable by o bad, o1 OMMFPIMFUrynraldbn. Such ptv6fon MI be POST sWPd.11m:Red ou If necenary. semntl k to comm dry to eliminate SUITE maltllry or mar -Li simall, the Palbr agree TonepaMre In dead"in . 1. S.mineable rvbINmR1 If ENT That motcare a[Neu The malespull fear In InIMO mN This Agreement aro prmvm, an eaunabw oatmlmenrn in, of no suit pravbrob can be ached. me or er GAEAN OF Agremml IF all In fmnorc, sena affect 11 ACT PERPAIRS AND EACSI MILE SI GNAIUR IS Inn Agreement 0 be ereAV Na In rweml —Int, W, dorm or wMM Snon be aamea 1s, be an Mevam an on If AT In Ta9etha man mnanuw e Agm.mem blMlrp an IR panes nerefs, nabothek ntllne. 'hot an to padres haven at signed the Some coumapaa.Afaced rlemmre Orin, Aptem,m bcvlrm aatnorlud agnal,—may be newetl a an loathe. 19. l uduol PIO N All ANSI ahImW-,sentFEE The curl- lullsalaron'01rp Pdaera CPU's located In CA and Me MITI Coatis located In CAA any ampladmin Oil out of M remWg M this Agreement. 19. LIMITATION OF LIONLI1Y to theeetent pemifled by low, In nes evenl Shot Cl lecnnolTIEY Services be 11.1. to Carl A.Arfor any WoSIENIn INE wnmn dental I,Ind rof do—,I, EAof ................a Sema,[,)lar The In INSlagream fenodA Ne Eaulpmedonl yet viaanet Included noTalamMmawme.an CA Ta gar Mr, nib Peas of .Ivtly MrvndlonallryunrelNetl lO Te tlwkc 4dacnMdln lM1li ogmmant Nelwoakantl or oast servke,norlMutledln Thhcmhadareavallableham C3fechndryy Servka oTatltllllanalewb. Se.. FORCE MAIEURE pre ere-lary Hervka A011 not be INS 10 Custrmer foany talks, or Anne carved as of beyond IG monetary MBmlces mayl lnaktlmg. vralllmtallan, Customer I Tan— Tofund, neaesory Inlamallanl w arrybe drum Malays N IMM,A doflon at cmmunlwfkm baymtm eMo.,,.-Tithes prsubsllWHm of SARI rent lobe drepufoq "All 'MIg' A near 'Sir may —..ITA mmMnery, orepulgwnt TRMAmI toms-; Ire1 stprm; Mesad eahhlI.R;eFlAmlanl a.s Of Ind puked, endre, or Insbsrecf,n; Mt pubic drusuchor apldemb; womrin, mnndlon: rd, If Grantace, at any Povemmed Many ams ova armarbal muthaaly, MAammfelry M a gen RL NO WARRANF Ca TeannalagY Senn," NPOLNME ALL WMRAMIES.E%PLA OR IMPLIED, INCLODMG My OF WARRANTIES OF MERCFIANTAHIUWTECHNICAL OOMPATRBILIE, FITNESS FOR USE, OR WNESS FOR A PARTICULAR PURPOSE, 4. INSURANCE If Mo Cuskma6 lomlrg The equymen, the CaMamersholl abran antl mdMaln It IIs own erperde Inorm... relallfm m claims fa Injury and ur pmpeaY damage(reading —.—III Eemad tobPN lmuancel lwetl am'I I. Of the AdemInl, goad: and mvcnum, REv1 DI 0017 Inial Page I at 1536 E Warner Ave, Santa Ana CA 927051(714) 689-1700 J. Insurance Requirements The District requires that all contracts with vendors, contractors and/or specialized professionals are accompanied by proof of insurance that meets the requirements outline below. In this section, please state that your company has reviewed the insurance requirements outlined below and indicate whether or not your company has the ability to meet the proof of insurance requirements. Please note that proof of insurance will be requested upon entering into an agreement. (1). Minimum Scone of Insurance. Coverage shall be at least as broad as the latest version of the following: (1) General Liability: Insurance Services Office Commercial General Liability coverage (occurrence form CG 0001); and (2) Workers' Compensation and Employer's Liability: Workers' Compensation insurance as required by the State of California and Employer's Liability Insurance. (2). Minimum Limits of Insurance. Applicants shall maintain limits no less than: (1) General Liability: $1,000,000 per occurrence for bodily injury, personal injury and property damage; and (2) Workers'Compensation and Employer's Liability: Workers' Compensation limits as required by the Labor Code of the State of California. Employer's Liability limits of $1,000,000 per accident for bodily injury ordisease. (3) Insurance Endorsements. The insurance policies shall contain the following provisions, or Applicant shall provide endorsements on forms supplied or approved by the District to add the following provisions to the insurance policies: (A) General Liabilitv. The general liability policy shall be endorsed to state that: (1) the District, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insured with respect to the Work or operations performed by or on behalf of the Applicant, including materials, parts or equipment furnished in connection with such work; and (2) the insurance coverage shall be primary insurance as respects the District, its directors, officials, officers, employees, agents and volunteers, or if excess, shall stand in an unbroken chain of coverage excess of the Applicant's scheduled underlying coverage. Any insurance or self-insurance maintained by the District, its directors, officials, officers, employees, agents and volunteers shall be excess of the Applicant's insurance and shall not be called upon to contribute with it in anyway. (B) Workers' Compensation and Employers Liability Coverage. The insurer shall agree to waive all rights of subrogation against the District, its directors, officials, officers, employees, agents and volunteers for losses paid under the terms of the insurance policy which arise from work performed by the Applicant (C) All Coverages. Each insurance policy required shall be endorsed to state that: (A) coverage shall not be suspended, voided, reduced or canceled except after thirty (30) days prior written notice by certified mail, return receipt requested, has been given to the District; and (B) any failure to comply with reporting or other provisions of the policies, including breaches of warranties, shall not affect coverage provided to the District, its directors, officials, officers, employees, agents and volunteers. (4) Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best's rating no less than A -:VII, licensed to do business in California, and satisfactory to the District. C3 Technology Services understands and complies V. Selection Criteria The gross bid must be the exact additive total of the bid for all requirements, no partial bids will be considered. The recommended bid will be determined on a "Best Value" evaluation method. The following evaluation criteria will be used to select the proposal for this contract. 6. Cost of equipment and services (IV -G) 7. Responsiveness to proposal requirements (IV) 8. Experience providing similar services to similar agencies (IV -C) 9. Ability to provide services (IV -E) 10. Distinguishing characteristics (IV -1) C3 Technology Services understands and complies h� m o v U na FTableontents Go � G N I� y I y c., T r yy o I R E W '� v E Ei W a 6 CI, c c N H c3i wE : � G N I� y I y �f ) � � d\ � 2. \sE \ \ \\ \) jE j � � d\ � 2. jE j � � d\ � 2. m z C Yc3 N S o_= w- cN�s N e ms- itl E m E rn� m o O n r o = E E v O EL U L i p I N t \\\\\w\ to E \7\\ / >);)\«! ®f\)]k 76 .2 Z v� 0 y a C ® a E s O Q N C q � E Y p w 6 "J o � 8 i O L a p O s r � U w a O O p O G U � C W N J LL J J J v� g.Fil y a C ® a s O � m i {;e;.i };; - 2 2 G N d ty N m t 0 a o � � y> c Z � m 8 � N Cfl L<J N j O G O <p E L Y O w 4 � a = N N a F - G u � Ct✓ Q a> a � m v 47 p L4 N_ o O W @ � m ry Y E U b CJ a tQ } G U }j N 'X @ C ll L N CJ a L s n i E i b m Cr } aai � C o U _ C 'C a a y CUY � .m b a m R+ m G o o m xa il m N G C � ss @ C qJ o tU L c G w_ E - 2 2 G N d ty N m t 0 _ N 76o � q) U 2, a '� m ✓N .a P N .0 r 'O � 0 o rs o S o o� E ur m a c NVi IIi d OI t6 N S? p c r- � ul m N s c of >• m 4 'C a c m S) O p N ai m L E a Q c> N m N a� a m o N cO y a n o w o a tC f0! 42 LTN a o LS 9 U N U ctl p_ d O_I Cm ✓ Y C GTI Ql C i = V" C N R U 2i. a N 'ro0 fNG a 2 � E N � a N C2 t5 iG Z g U O N Lry v N N L 4s 0� N t6 VI S fn LJ. } @ N> .� a C=) y LL �-C 9� C • L N E O N 4 N Q L1 N Y .a N N E 11 ) ! \ i� { �\ } \ �\ } \ C b i ,c0 a U V a c O N G N C U i Qj m � O U G G OJ N « o` a C N L v) a R E 4 U6 N N W C E p 'b O N R 9 rOj c C u C R U 4J C O U ,= N = OJ 12 -2 rm G � O r V U O n V QJ N m 9 C � ami ro a v O U aSs � Cs m E y U N O O � QJ C QJ LL y N 0 E cn c C C 4 O •O q O �- E V C1 N fl O O � U ® R o E y G a O G- 9 d Q of 6J 4ro E U U (d Z Q ,c0 V W Y y Qj m o` a es 4 U6 C N W ,Sy S 4 y E p 'b O N R 9 rOj c C u C R U 4J C O U ,= N = OJ 12 -2 rm G � O r V as d a o _ � LL _ p E O r- N d i s 7 N 2 o Q ro CfJ b U E � U H o m n � N ami � N cs y u O d W n E v � q y y ro d U E u U O U N F JJ y N ` _ U C � U � G n a s C O r m a W F C O U L S p O 6 � 0 w C'J Vl N UJ fl C G 0 m e �} } \} \� \\} \\ lid \}\ {\\ m 27 � <] r Fg 'ity Suite Compatibility (monochrome) E a o n r g# e ti a e e TN! Z3 3i a gR F .. fi Z3 € � G d 4 ^U' W E 0T �yYy V 0 C 0 E CU Q 0 V a) LJ .N 0 V/ Q L U) ity Suite Compatibility (monochrome) :5 �n �n Li Ali Pi �` A R �n 9Sa N Pi � F �i � Fn F R �n F � � •. ffi �g � g k � En^. 5N e 3SSp `� - �S 'F e m 5 � G 8 F � � � re � .€ e' i � � �• 'e 'A' � g � n 'ity Suite Compatibility (color) F 9 F N A 8 Fn Fn G F e # 5g � g 'ity Suite Compatibility (color) i y y H - � t5i F `La= � �. e � in ti y An Fn Es Li `F s � � � N e � E. � •� Y`" a � e H o .➢—n �n PnY gn 9Fi F �n R �n �n Fri � Pn F F n � � Li G Hm � — y vHi cHi Y e rHn �n P. ➢ �n `G 'R .Hn H � F F cHi Ai. �. � 'G r' cH3 �. �n `F e Y � `F .�. Y ------------- _ E `F � `F `A `A � ro R.� Yn � � .Hn An � 5 Fn vi An � Fn y � � 'F `G gi LL L➢i u. S e � b i N � e I � ADVANCED SERIES COLOR DOCUMENT SYSTEMS dnr MX-307ON MX -3570N MX-407ON r IN MINA . PA Col Digital G�l Color EASY-TO-USE DESIGN ENHANCED INTEGRATION AND WIRELESS CAPABILITY= An advanced design plus multifunctional capability allow you to meet tomorrow's document needs today. • Automatic walk-up motion sensor wakes the machine, and It's ready within 10 seconds. `I • Offers up to six paper sources with available 550 + 2,100 -sheet split tandem paper drawers antl 3,000-shoot large capacity cassette. " • Large 10.1" (diagonally measured) customizable touclmcreen display with a clean design enables easy access to features and functions when salting up )obs. • Sharp's Color Consistency System with next generation image process control dellvem high-quality color output and maintains optimum color balance and toner density page after page. • Panton Licensing on these models offers unprecedented levels of color fidelity to the PANTONE MATCHING SYSTEM® • Easily access popular cloud applications, including Microsott® OneDrive7m for Business, Share mint® Online, Box.com and Googls Driver. with Sharp's Cloud Connect features. • Cloud Portal ONico, a content management software service from Sharp for storing and sharing scanned documents and other electronic files, helps keep your whole team connected. • Standard security platform Includes 256 -bit encryption, up to 104mes data overwrite and an End -of -Lease feature that resume all data and personal Information at tmdedn. • Standard 160 -sheet duplexing document feeder scans both sides of a document in a single pass at speeds up to 200 images per minute (fpm), putting less wear on the feeder and your originals, and giving you more dine to spend on other tasks. • Flexible paper handling system supports media up to 110 lb. cover (3DD good) and up to 12" x 18" through the paper hays, allowing you to print on a wide variety of media. Boat retractable keyhaerd snpites eman addmss a,M"Jwt fine antes. _. well es repe(alve scar'M woks anduur ' '� audrenrlcapon. HIGH IMPACT VERSATILITY AND SCALABILITY 4DThe MX-3070N/3570N/4070N Advanced Series color document systems provide high-performance functionality adaptable to your business needs. ' Onplexing Slagle Pass Feeder HSPF) garden! 150 -robot sort head document feeder scans both alder of a document In ,single pass. Built-in nntractable Ke '. FellS170CWEHTY xei onahles easy dela entry. Advanced Network Scamripg Easy -to -Ore Smart ToucOsareen Shams lgba,cSENQT^ feet a pm,,,, 3 Tabletstylemenu provides quick one touch distribution to email, network '. access to features and functions. feltlere, aloud appllecti,ns and mem. i i yboard in In-line Stapling. Plod... p nfesaionel-looking- amoostaple or edge -scale d,cmaonto no to 55 pages ler I Manual Stap Manuel stapling Race make: It easy to to stale originals of ,,,,nn,,,, I Saddle Stitch barometers Make high floodry booklets up m 60-0a,,, Soam'a Colores"o smney Syslem "i N`,f I 11,11, D1,11,11, l' I H ori fan JI ...P r.. L f LTle,e 011119 _ l Ip "I'll, role carers s out afplalgrmlunvonra. High Quality Printing 1200 x 1200 fee reselullon produce raze, sharp tleeuments. Tme4bobe'PostScdipty' S r, drivers oiler extensiyo job control. On -inured Document StradSharp's easy -n, -use Do, Flay S,ctem acable, ones to slobs fmgo,NJy osed troy. r Welk -up Norman probe, Honorees Welk -up users and wakes the machine from sleep. mode, snaking itmany ferns, vdlliiu 10 s.,,do Enhanced Security Foatamin 256 bit she riarvi ls, vdth no Ig 10timesdais wmwrito, u uv,It es Sharp's convenient Bid of Lease coffee. k Atlyanuetl Finislhng Color t Large Capacity Cassette Conststenc�;r .<< Syslem .1 12" x 19 sntl current roadie �I Soam'a Colores"o smney Syslem "i N`,f I 11,11, D1,11,11, l' I H ori fan JI ...P r.. L f LTle,e 011119 _ l Ip "I'll, role carers s out afplalgrmlunvonra. High Quality Printing 1200 x 1200 fee reselullon produce raze, sharp tleeuments. Tme4bobe'PostScdipty' S r, drivers oiler extensiyo job control. On -inured Document StradSharp's easy -n, -use Do, Flay S,ctem acable, ones to slobs fmgo,NJy osed troy. r Welk -up Norman probe, Honorees Welk -up users and wakes the machine from sleep. mode, snaking itmany ferns, vdlliiu 10 s.,,do Enhanced Security Foatamin 256 bit she riarvi ls, vdth no Ig 10timesdais wmwrito, u uv,It es Sharp's convenient Bid of Lease coffee. k Atlyanuetl Finislhng Flexible Papel Handling t Large Capacity Cassette Sham gives you a choice of five Paper drawers feed up W targe cap ,N.,refte opfion high p rbormance finishers to give 12" x 19 sntl current roadie off art odilegne13,000 shoats of year d0inam ka pmiessiona loss upat3009,in 550 -sheet paper fed a total oil line capacity Choose from a canfpacf Inner anchor capacity makes if easy to of he to 6,300 sheet,. to a high (specify, floorsfandtng- mlcad a full ream of error. - - - - ,oldleoften finfshec A i capacity split tandem drover is gaineveladle- Manage your device, help safeguard your data, help protect your business. Businesses require that the devices on their networks are properly managed To help protect employees' privacy and intellectual property, the color and closely monitored to ensure their data remains uncompromised. To help Advanced Series is armed with a variety of security measures, Including achieve this the MX-3070W3570N/4070N Adv need Sit dul fast in dot a arias o er powe ea ores am as a encryption, data overwrite protection and data device management utilities, web based customer training, and advanced; , erase, Multiple security protocols help restrict access to the device while In multi -layered security features. operation, and a convenient End -at -Lease feature overwrites all data at time of trade-in. Authority Groups help manage and cannot specific .With the Sharp Remote Device Manager (SRDM)',,administramrs can take copying printing, scanning, and fax features to safeguard data and control control of system features and simplify Installation and management SRDIM cona.TheAdmm Audit Lag feature allows R administrators to track activity makes it easy to view service logs click counts, history reports and more. tis on the device. Confidential Printing and Secure Fax Release help ensure event driven service alerts help you monitor the device and maximize uptime. that sensitive documents are kept safe by requiring users to enter a PIN The Remote Front Panel feature allows administrators to view and control code in order to print them. For advanced security, these the machine's LCD panel from a PC to troubleshoot issues and train operations models support Active Directory user authentication and remotely. Sharp also otters both built-in and additional auditing hardware secure single sign -on to network folders and entails. For an'l.. . and software to control, access, and track usage of each device an the optimized workflow experience, ID card authentication canIma— network"And with My Sharp'"' you get a national training aim be activated, website customized to your model and configuration to help you I -°'r understand and utilize all of the advanced features of your SHARP. These scalable security offerings aim to protect your Intellectual property, Sharp product, including these ter security. preserve ca afldemlal Information and help your business meet regulatory requirements Including the Health Insurance Portability and Accountability r Act (HIPAA) and the Family Educational Rights and Privacy Act (FERPA). For a additional information visit: w ..sharpusa.coMsmundy. �`� 'SOIII¢!¢BN/w/¢plbBOptlO/bl plupmanl B,M¢WmlllYae .FA.' CON7ROLAND MANAGE VOUR WORKFLOW .a Y � An Environmentally Responsible Approach to Product Design Toner Recycling Program - Sharp is committed to environmental sustainability and corporate responsibility As part of our commitment to helping preserve the environment, Sharp. .including planning,design,manufacturing, distribution and product end-oilde offers our customers zero -waste -to -landfill recycling for Sharp consumables, :management. Sharp auhems to Green Products Guidelines In pursuit of these including cartridges, bottles Caner collection containers and drum units. Sharp commitments. These guidelines include designing products that consume encourages customers to recycle their used Sharp toner cartridges in bulk by less power, using recycled matenals reducing the amount of material used in providing a pre -pain recycling kit for their return to our facility. products and packaging and labeling the type of materials used. Sharp also aims to design products that are upgradaule, easy to repair, and easy Environmental Leadership - to take apart for recycling As a testament to our commitment to the environment, Sharp is a multi-year winner of the ENERGY STAR annual Excellem in Energy Proficiency Product The MX -3070111357014/407011 document systems are ENERGY STAR® - Design. Sharp is also a multi-year winner of the SntartWayla Excellence qualPoed and ROHS compliant to restrict the use of hazardous Award which recognizes companies for conserving energy and lowering substances These products also have one of the && greenhouse gas emissions in logistics and transportation lowest TEC values among competitive models Sharp MFPs are EPEAT® registered For more Information about Sharp's environmental leadership including information about energy efficient products, electronics or toner cartridge recycling, please visit www.sharateaconvenvironment.