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2017 Pricing Schedule - Iron Mountain - 2016-11-25 AIRON MOUNTAIN® November 25, 2016 Thank you for continuing to trust Iron Mountain with your storage and information management needs. We have enclosed your new Iron Mountain Pricing Schedule (Schedule A)with your updated rates for Records Management storage and services, effective January 1, 2017.. We want to let you know that we've included some information about a new pricing solution,the Governance, Risk and Compliance Service bundle. We also want to tell you about a few of the other ways our investments are helping to bring you consistent quality of service and improved overall experience. For example: • Security: we have invested more than $100mm in the past four years to enhance security and safety systems—helping us achieve a 99.932%records and 99.9999997%data find rate. • Productivity:we have created and launched a new Analytics Dashboard to enable you to optimize the value and cost effectiveness of your records management systems—through benchmarking this solution enables you to identify trends and opportunities to improve your governance and business performance.You can find more information at http://ironmountain.com/analyticsdashboard • Ease of Use: we have invested more than$60mm in the past four years to simplify your access to your records through IM Connect and Records Center, including a simpler user experience,a more powerful search function enabling you to copy and paste up to 1,000 boxes,and enhanced order tracking allowing you to search orders across date ranges. We've heard from many of you that compliance is an increasingly important part of your day-to-day responsibilities.To help you with this challenge we launched an initiative with the Information Management and Governance Software division of Hewlett Packard Enterprise to introduce a first of its kind auto-synchronization capability between defensible policy and governed content. More information about this Policy Center Solution is available at htto://www.ironmountain.com/Services/Records-Management-And-Storage/Global-Research-and- Policv-Center.aspx Another useful source of information is our Customer Support and Information page at htto://www.ironmountain.com/Customer-Support-and-Information-Center.asox.This site contains storage and service descriptions,a glossary of terms,and billing protocols such as how we determine billable cubic footage of non-standard cartons, which may be greater than physical carton size.This site is frequently updated with additional information of interest to our customers, so please bookmark it for easy reference. Thank you for your business, and for your trust. If you have any questions or require additional information, please contact us at 1-800-327-8345. Regards, Jason Ganzer District Manager 17 965LA 86620001 003630 0207 000022508 A IRON MOUNTAIN' INTRODUCING NEW PRICING SOLUTIONS You have told us that you are looking for simplicity in billing, line item clarity and more valuable tools and education that you can easily access at your convenience. and we listened. We've created some new pricing programs that better represent the value that you are looking to Iron Mountain to provide. GOVERNANCE, RISK AND COMPLIANCE SERVICE The new Governance, Risk and Compliance Service will be available through the Iron Mountain Connect'^ portal beginning this January. This service bundle will enable you to gain control over your storage costs and help you to create a culture of compliance and action for your organization. With this service bundle you can: • Assess the strengths and weaknesses of your organization with the Information Risk Assessment tool; » Learn about the latest trends in information management through self-paced courses in our Information Economics Academy: and » Actively monitor and manage records retention with an automated retention schedule powered by quality- controlled legal data included in Policy Center. How the program works There is no action needed on your part to get started. Your access through the Iron Mountain Connect online portal will be enabled automatically so you can take advantage of these services and realize the benefits of assessing, learning and governing more easily. Beginning with your invoice for January services, the Governance, Risk and Compliance Service line item will appear on your monthly invoice. Please visit http://www.ironmountain.com/gres for more information about what the Governance, Risk and Compliance Service can do for your organization. If you do not wish to use this service bundle, please contact us at 1-800-947-2275. We will continue to look for ways to improve our processes, simplify our pricing programs and continue innovating solutions to provide you with valuable resources to meet the needs of your organization. Thank you for your loyalty and your business. �,<.. 17 965LA 86620001 003630 0307 000022509 '' �� / �� iiiiiiWE ' _,.. ---- e•. ' 4.W- -;--- .0, \,, , Iron Mountain Overview Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails and more for organizations around the world. Visit www.ironmountain.com or follow the company on Twitter at www.twitter.com/IronMountain for more information. Solution Categories Iron Mountain offers a comprehensive array of information management solutions that help companies reduce costs, risks and inefficiencies associated with managing their paper and digital data. Information Governance and Discovery • Records Management • Secure Shredding INFORMATION • Federal Records Storage GOVERNANCE AND DISCOVERY • Compliant Records Management • Compliant Information Destruction • Health Information Services • Medical Image Archiving • Film and Sound Archives • Fulfillment Services • Energy Data Services DATA BACKUP AND ,DOCUMENT PROCESS Data Backand Recovery RECOVERY EFFICIENCIES P • Offsite Tape Vaulting Services • Online Vaulting Services,including: -Server Backup powered by Autonomy "' LiveVault -PC Backup powered by Autonomy Connected • Data Restoration Services • Consulting Services • Value Added Services, including: -Disaster Recovery Testing -Library Moves -Media Destruction Document Process Efficiencies • Document Management Solutions • Business Process Management 1 I ©2017 Iron Mountain Incorporated.All Rights Reserved EPW-11.3.9 (800)899-IRON I www.ironmountain.com 52 17 965LA 86620001 003630 0407 000022510 tom:. iu, vt ' . 1.4 g11 -� .\-. yV. ~ �. '', .rrrsx, aF ligiWit mss...-• �4+ f►' $teo Renewal Schedule A: PROGRAM PRICING SCHEDULE .......................... Records Management This Records Management Pricing Schedule is incorporated into and made part of the Customer Agreement("Agreement")between Iron Mountain Information Management, LLC., (the"Company"or"Iron Mountain")and COSTA MESA SANITARY DISTRICT, (the "Customer"). Please see our Customer Information Center at cic.ironmountain.com for a Glossary with definitions of the terms used in this Pricing Schedule and more detail regarding our services, standard processes, and billing practices. In addition, restrictions apply to volume and/or stated 1 timeframes for some service transaction types and these may be found in the Glossary under each service type. This Records Management Pricing Schedule supersedes and terminates any prior Records Management Pricing Schedule and/or Schedule A existing between Iron Mountain and the Customer for the accounts noted below. All other Records Management services not specifically listed on this Schedule A will be charged at Iron Mountain's then current rates. COSTA MESA SANITARY DISTRICT District Name/Number: SoCal Region / LA ( 965LA Effective Date: January 1, 2017 Z I ©2017 Iron Mountain Incorporated.All Rights Reserved EPW-9.4.10 (800)899-IRON I www.ironmountain.com .-... 17 965LA 86620001 003630 0507 000022511 1 °~~ `— -, ��' � • * �-- � ` ~ "°' - '� We 72 _- --- . �-~--'� A\11„ v� =�== r Pricing for Core Services STANDARD STORAGE AND SERVICES(see htt":0nicjnonm"unt'in.00m/neuor /"lo a for service definitions DESCRIPTION s ,EFFECTIVE PER • Carton Storage $0.428 Cubic Foot • Receiving and Entry-Carton $3.11 Cubic Foo • Regular Retrieval-Carton $3.90 Cubic Foot • Regular Retrieval-File from Carton $3.72 File IN Regular Refile-Carton $3.90 Cubic Foot III Regular Refile-File to Carton $3.72 File • Archival Destruction—Carton $3.37 CF plus Regular Retrieval Charge • Open Shelf Storage $0.673 Linear Foot ▪ Open Shelf Storage-X-Ray $1.010 Linear Foo 1111 Receiving and Entry-Open Shelf File $4.05 Linear Foot • Regular Retrieval-File from Open Shelf $2.16 File • Regular Refile-File to Open Shelf *2.16 File • Archival Destruction-Open Shelf $2.07 File plus Regular Retrieval Charge • Next Day Delivery $37.36 Visit plus Handling Charge • Regular Pickup $37.36 Visit plus Handling Charge in Handling Charge $3.56 Cubic PREMIUM STORAGE&SERVICES(see http://cic.ironmountain.com/records/glossary for service definitions) • Rush Retrieval-Carton $6.84 Cubic Foo • Rush Retrieval-File from Carton $9.02 File • Regular Interfile-Carton $8.28 Each • Half Day Delivery $58.82 Visit plus Handling Charge • Rush Delivery-Business Day $118.85 Visit plus Handling Charge • Rush Delivery-Weekends/Holidays/After Hours *238.77 Visit plus Handling Charge I Rush Pickup-Business Day $118.85 Visit plus Handling Charge • Archival Destruction—File from Carton $5.20 File plus Regular Retrieval Charge • Rush Retrieval-File from Open Shelf $7.17 File • Regular Interfile-Open Shelf $5.52 Each • Miscellaneous Services-Labor $61.55 Hour • Re-Boxing Charge $6.64 Labor plus New Carton Cost TBD: To be determined, call for quote --------------------'---- ------------------- ----------------------- ----' ------- ------ | 3 | ©2017 Iron Mountain IncorporateAll Rights Reserved snw*^m (800)899-IRON | www.ironmountain.com � 0�0� 17 965LA 86620001 003630 0607 000022512 h�� , m :k1141 1111'. Tam OTHER PROGRAM FEES(see htto://cic.ironmountain.com/records/glossary for service definitions) DESCRIPTION IPTIOItit . EFFECTIVE ,PER • PRICE • Governance Risk Compliance Service $14.50 Account ID per Month • Fuel Surcharge ** Transportation Visit **A Fuel Surcharge is applied monthly based upon changes in the price of diesel fuel as published by the US Department of Energy.This charge is calculated monthly and included as a percentage of transportation related service charges.The current monthly Fuel Surcharge information can be found at http://cic.ironmountain.com/FuelSurcharge. Custom Pricing CUSTOM STORAGE&SERVICES(see htto://cic.ironmountain.com/records/glossary for service definitions) DESORPTION FECTI E R a� pRicE ■ Individual Listing $0.65 File ■ Open Shelf Individual Listing $0.68 File ■ Storage Minimum $144.16 Month ■ Minimum Service Order Charge $14.82 Order ■ Permanent Withdrawal-Carton $5.07 CF plus Regular Retrieval Charge ■ Permanent Withdrawal-File from Carton $2.90 File plus Regular Retrieval Charge ■ Permanent Withdrawal-Open Shelf $2.90 File plus Regular Retrieval Charge Additional Services beyond those listed in this Pricing Schedule are available. For service descriptions, please go to Additional Services at cic.ironmountain.com/additionalservices. I TBD: To be determined, call for quote 4 I ©2017 Iron Mountain Incorporated.All Rights Reserved EPW-9.4.10 (800)899-IRON I www.ironmountain.com vr:2 17 9651x4 86620001 003630 0707 000022513