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Contract - NovusAgenda - 2015-03-03E M Meeting Management Solution Video Streaming Services And Laserfiche Integration WPrepared For OCosta Mesa Sanitary District a Date 1 -22 -2015 Novu os 10012 N. Dale Mabry Hwy Suite 115 Tampa, PL 33618 John Kercher j kercher @novusolutions.com 800- 274 -5624 Ext 702 Pricing Proposal Now NDA Table of Content Executive Summary NovusAGENDA Video Services Indexing Options Service Packages ................................ ............................... Executive Summary NovusAGENDA Laserfiche Integration Limitation of Liability ......... ............................... Howdo I order? .................................... ............................... ApprovalPage ....................................... ............................... Page 2 Pricing Proposal NeVUSA�GGEENDA EXECUTIVE SUMMARY r. VIDEO SERVICES NovusAGENDA is an electronic solution designed to create, approve and track items for upcoming and past board meetings. NovusAGENDA has all the tools to automate the creation of your agendas and minutes, track and record voting, motions, and much more, such as video streaming Indexed for you and your public built upon years of industry experience. INDEXING OPTIONS Unindexed video is available. Unindexed video is simply a video stream off your web site that will stream the meeting in its entirety. We offer clients the option of indexing their videos. Indexing means links are added to the video stream so the public can click on that one link and seethe video from that point forward. If a person wants to review item 5 for example they simply click on item 5 and the video begins there. This function is referred to as indexed video. We have two programs for indexed video. One program enables you to do your own indexing which does require staff time on your part. Staff time can vary based on the nature of your meeting but you can assume approximately 15 minutes per hour of meeting time to conduct self indexing. The other program has us doing the indexing for you which eliminates the need for staff training and effort to get indexed videos. The choice is yours and we are happy to discuss each option with you in detail. Our editors do indexing for a broad range of clients today and this option is often more cost effective for clients who simply do not have added staff time to allocate to video indexing. ARCHIVING Client audio /video can be stored securely on the NovusAGENDA Content Network indefinitely. Fault tolerance and high availability is assured through replication of audio /video content to multiple, geographically redundant, Storage Area Networks (SAN). DELIVERY In order to deliver on- demand content to end users in a format that is native to their computer's operating system, NovusAGENDA can deliver content in all major streaming video formats: Flash, Windows Media, QUIckTime and Real. NovusAGENDA is proud to support Flash as Its default format, which has proven itself as the format of choice from such vendors as YouTube, Google Video, ABC and NBC /Universal. Page 3 Pricing Proposal NovuNDA Currently, Flash has a 99% ubiquity rate amongst all the platforms. NovusAGENDA can provide Windows Media format (70% ubiquity) however, using Windows Media format may exclude Apple users *. NovusAGENDA also streams in HTMLS providing content to mobile devices such as the iPhone, iPad and other mobile devices. SUPPORT MONITORING NovusAGENDA is monitoring all aspects of the NovusAGENDA Content Network to ensure its health and availability. This monitoring extends to cover remote NovusAGENDA EASE Encoders deployed on client premises. In the rare event of trouble our engineers are promptly notified so that they may dispatch a swift response in accordance with our support procedures. STATISTICS NovusAGENDA collates log files from our streaming servers monthly and processes them with the industry recognized Google Analytics. Google Analytics generates reports ranging from high - level, executive overviews to in depth quality of service statistics. These reports help to highlight growth trends and identify popular content. Beyond our proactive monitoring and response, NovusAGENDA offers ongoing, 24/7 technical support for any issues our clients may encounter. While our choice of quality hardware vendors and a thorough pre - installation testing phase go a long way toward ensuring trouble free operation of our EASE Encoders, we do recognize that occasionally unforeseen issues arise. In the event that our engineers detect a fault, they will work to diagnose the issue. If necessary, next business day replacement of parts will be completed. NovusAGENDA offers continual software updates and feature enhancements to our services and products for the life of your managed services contract. SERVICE PACKAGES Page 4 Pricing Proposal Novu�sAGENDA We offer a variety of service packages ranging from non - indexed video with no live stream to fully outsourcing the indexing of video to us. Costa Mesa does not want a live stream at this time so the options below cover streaming the meeting after it happens with package 2 including indexing done by our staff. Other packages are available that include live streaming but that feature is not currently needed by the district. Live streaming requires hardware to be installed locally and that adds setup and hardware costs. Contact us for details on that when you are interested. Service Description Video Only Costs (Annual) Package 1 Up To 25 Non - Indexed meetings per year (does not Include LIVE Stream) $1,800 Users click on a link on your agenda header to see video archive. ror- Package 2 Up to 25 indexed meetings per year (does not include LIVE Stream) $4,750 The Indexing is done for you by our staff. Indexing services are hands free, we do the index points. Users click on an agenda Item to see video for that one item. This option will integrate your video and your agenda. ror- Package 3 Up To 25 Non - Indexed meetings per year (includes LIVE Stream) $3,540 Users click on a link on your agenda header to see video archive. Live stream requires local hardware which will cost $3,000 to purchase and setup. This is a onetime fee but hardware has an expected life span of about 5 years after which It may need replacing. This option is Included so you can get an idea what live streaming Page 5 Pricing Proposal 1146VUSAGENDA EXECUTIVE SUMMARY ., LASERFICHE INTEGRATION NovusAGENDA is a Laserfiche PDF partner and we have had Laserfiche integration in place for locally hosted accounts for about 6 years. Our cloud based customers however require a new integration and this is currently in development. We expect deployment of this capability by June 30, 2015. Laserfiche integration will cost cloud clients $600 per year to maintain with no Implementation fee. Page 6 Pricing Proposal NowusA E_NDA LIMITATION OF IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER UNDER THIS LICENSE AGREEMENT FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES, LOSS OF DATA, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION ARISING OUT OF THE USE OF OR INABIUTY TO USE THE NOVUSAGENDA SOFTWARE, EVEN IF SUCH PARTY HAS BEEN ADVISED OFTHE POSSIBILITY OF SUCH DAMAGES. HOW DO I ORDER? We require your signature on the approval page listed below. Once that has been signed and sent back to Novusolutions we will assign your project manager. If you choose to issue a purchase order you may attach it to these documents or send it in under separate cover. You can email to sales@novusalutions.com or: Mail to: Novusolutions 10012 N Dale Mabry Hwy Suite 115 Tampa, Florida 33618 -4425 Fax to: 954- 337 -0761 Attn: Sales Page 7 Pricing Proposal NovuNDA APPROVAL PAGE S natu Date Printed Signature '5 FUN- C04WWiL Purchase Order Number Invoice Address: (optional) 11MOR _MOM r M ; 1 Accounts payable contact: i..h0 11� -ao Phone IA+ 104 ' Ra4l:n E -mail i—*a3 Special Billing Instructions: (optional) Page 8